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Pillows Grand Boutique Hotel Ter Borch Zwolle

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pillows Grand Boutique Hotel Ter Borch Zwolle

Property entrance
43-inch flat-screen TV with digital channels, TV, streaming services
Deluxe Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; alfresco dining
Interior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Stationsweg 9, Zwolle, Overijssel, 8011 CZ
  • Sassenpoort
    7 min walk
  • Overijssels Ventrum Beeldende Kunsten
    8 min walk
  • Museum De Fundatie
    8 min walk
  • Lelystad (LEY)
    41 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Double Room

  • 302 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About this property

Pillows Grand Boutique Hotel Ter Borch Zwolle

4.5-star Zwolle hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and 24-hour room service.
Pillows Grand Boutique Hotel Ter Borch Zwolle offers 41 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 43-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Zwolle hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pillows Grand Boutique Hotel Ter Borch Zwolle features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Pillows Grand Boutique Hotel Ter Borch Zwolle is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coperto Restobar - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17.50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coperto Restobar

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 17 for children
  • Self parking fee: EUR 17.50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pillows Zwolle
Sandton Pillows
Sandton Pillows Hotel
Sandton Pillows Hotel Zwolle
Pillows Grand Ter Borch
Pillows Grand Hotel Ter Borch Zwolle
Pillows Grand Ter Borch Zwolle
Pillows Grand Hotel Ter Borch
Pillows Grand Ter Borch Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel
Pillows Grand Boutique Hotel Ter Borch Zwolle Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel Zwolle

Pillows Grand Boutique Hotel Ter Borch Zwolle Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 153 out of 176 reviews" "
Rating 8 - Good. 17 out of 176 reviews" "
Rating 6 - Okay. 4 out of 176 reviews" "
Rating 4 - Poor. 1 out of 176 reviews" "
Rating 2 - Terrible. 1 out of 176 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Stayed 1 night in Aug 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to explore the city
Great service comfortable bed and room.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb all around experience. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Stayed 2 nights in May 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Unresponsive to complaints. Fail to change/ replace towels, fail to "turn down sheets". Fail to correct a water condition in bathroom. Hallways dark/depressing
Stayed 3 nights in Apr 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!
Stayed 4 nights in Sep 2023

10/10 Excellent

Manon

Traveled with partner
Liked: Amenities
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
Stayed 5 nights in Sep 2023

10/10 Excellent

Manon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Martine, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was recommended by a colleague and I was very please with the location, the hotel and the service. I will definitely be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Cornelis

Liked: Staff & service, property conditions & facilities, room comfort
Zwolle visit
A very nice hotel, service & staff are to be commended for their work to make every guest & experience first rate! Thank you all for making our visit memorable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hayley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and wonderful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Henryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa DesRosiers

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
A Gem in Zwolle
A beautiful hotel very classic. Large rooms and very helpful and friendly staff. Situated in a quiet and exclusive part of town. A short walk to the train station.
Stayed 1 night in Oct 2022

10/10 Excellent

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreams hotel
It was amazing stay, where everything was great. HIGHLY Recommended.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Willy

Stayed 1 night in Jul 2022

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022