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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Property amenity
Pool
Reception
Exterior
Premium Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
420 Badenerstrasse, Zürich, ZH, 8040
  • Letzigrund Stadium
    ‪5 min walk‬
  • Bahnhofstrasse
    ‪4 min drive‬
  • Swiss National Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 Queen Bed

  • 393 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 188 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Zürich by IHG

4-star hotel in Zürich Center
This hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Zürich by IHG features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool at a partner property. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Hotel Restaurant - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Hotel Restaurant
  • Restaurant West

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to June 8 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Stayed 1 night in Jan 2025

10/10 Excellent

Madeleine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel restaurant was good! I really have no complaints.
Stayed 3 nights in Mar 2025

6/10 Okay

Rachel Ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Jodie

Just a bit meh

Ok. Long check in and then first key didn’t work. €38 for breakfast too - rip off!
Stayed 1 night in Feb 2025

10/10 Excellent

Rohan

Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Duysal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with great staff and amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Majo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Jan 2025

8/10 Good

Erik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very reliable hotel with reliable prices
Stayed 2 nights in Jan 2025

10/10 Excellent

Yonas Dagnew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Tenzin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Showed us Swiss hospitality with chocolates upon check in. Sweet of her. It has everything we needed.
Stayed 1 night in Jan 2025

8/10 Good

Kendell

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here, although the room was small it had everything we needed including a few English tv options. Breakfast was nice, and the location is great only took 8 minutes into central Zürich on the tram. There is also 2 supermarkets one a 5 minute walk away and one 10 minutes away. There is also food options along the street. We would stay here again and the pool is nice but is open to people with a membership so is busy a lot
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony

Professional and clean.
Stayed 1 night in Dec 2024

8/10 Good

Bathsheba

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good man

We enjoyed our stay, but found that the pool and gym are not accessible to children. Which was a shame as my daughter and I love to swim. The manager did pay for us to go to an alternative swimming pool, but this was a 15 minute commute to and was not what we had expected and less convenient. The staff were very helpful and friendly. The heating was set very high in our room which took me a while to realise. So we steamed the first night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Kieran

Stayed 1 night in Dec 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is major construction in front of the hotel so do request a room facing the back. They actually start being noisy around 7:30am! Otherwise great rooms and a fantastic gym and pool facility.
Stayed 3 nights in Dec 2024

4/10 Poor

vahid

Traveled with family
Disliked: Cleanliness, property conditions & facilities
the room was smelling very bad. the sheets were not clean, we asked for changing the sheets and at first the ey did not accept, after our strong objection they changed only one of them.
Stayed 1 night in Dec 2024

8/10 Good

Ryan, Kingston

Business traveler
Liked: Staff & service, property conditions & facilities
Highly recommended for anyone seeking to stay between Old Zürich and New Zurich!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shanny Joy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2024