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Crowne Plaza Zürich, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Zürich, an IHG Hotel

Property amenity
Exterior
Exterior
Pool
Premium Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
420 Badenerstrasse, Zürich, ZH, 8040
  • Letzigrund Stadium
    4 min walk
  • Bahnhofstrasse
    5 min drive
  • FIFA World Football Museum
    5 min drive
  • Zürich (ZRH)
    24 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 393 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 188 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Front of property

Hotel Stoller

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Free WiFi
Restaurant
Air conditioning
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About this property

Crowne Plaza Zürich, an IHG Hotel

4-star hotel in Zürich Center
This hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Zürich, an IHG Hotel offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Zürich, an IHG Hotel features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool at a partner property. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Hotel Restaurant - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Hotel Restaurant
  • Restaurant West

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 444 out of 1005 reviews" "
Rating 8 - Good. 365 out of 1005 reviews" "
Rating 6 - Okay. 104 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Brisbane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Excellent facilities. Pool and gym are good. Rooms nice and ac worked well. Comfy bed, good shower. Dinning options good and close by. Great bar in house below for those afternoon cocktails! Staff were great
Stayed 2 nights in Aug 2024

8/10 Good

Wael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Camilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night en route to Vienna by train. Therefore I wasn't able to take full advantage of their amenities. However, all the processes went smoothly, staff were efficient and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Connor

Stayed 1 night in Jul 2024

10/10 Excellent

PAUL

Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tye

Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff Tricky Parking
The staff was quite lovely, kind and helpful. They also spoke English for us. The garage is a bit tricky. The driver must take a ticket up to the hotel staff to get validated. Once a driver exits, take the same ticket to leave the garage and swipe the same ticket upon the return instead of taking a new ticket. Repeat this process with the same ticket when the driver exits/enters. The parking elevator is different than the room elevator. The gym/pool/hot tub has a different elevator. The breakfast was amazing! So many selections and a gorgeous setting. The hotel itself is far from the main city. We had to drive into town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivana

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the beds were comfortable. The front desk staff were lovely and very helpful. We stayed for 4 nights and enjoyed the experience. The restaurant downstairs was very good too.
Stayed 4 nights in Jul 2024

4/10 Poor

John

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not friendly or helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kayli

Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in Zurich that had everything we needed. Friendly staff who kept our bags when we arrived early. There is a very nice gym and indoor pool with hot tub and sauna that is fantastic. There are several public transportation options nearby and a grocery store close by. The room itself was perfect - spacious, clean, nice bathroom. Would highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

shifra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
bad customer service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Short stint in Zurich
Check in was rough. There was a woman who was busy with a client and a man who was behind the desk. Neither acknowledged my presence for 3.5 minutes- the woman was busy so it was understandable but the man should have at least said hello. When I reached the front desk, the woman was nice and professional. The checknout process was the opposite experience. The woman who checked me out was friendly, professional, and able to make a connection with the customer so that my final perception of the facility closed on a high note. The room was small but perfect for me as I was traveling solo. It was clean and well equipped. The slippers and bathrobe was a nice amenity. The a/c worked well which was much needed as the temps hit high 80s. I liked the security of the elevator access. The location is out of the city but only 15 minutes to the city proper so it was fine with me. It would be nice if front staff explained how to get about Zurich, especially as Zurich doesn't provide a free transportation pass like Geneva and Basel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with the exception of one housekeeper who was extremely rude when I asked for clean towels. Walking distance of the public transportation. Wish the AC could be colder.
Stayed 6 nights in Jul 2024

6/10 Okay

Loreta

Liked: Staff & service, property conditions & facilities
Everything was excellent except the carpet floor in the room was old or discolored, with lighter spots and everything thing needed a solid round of dusting.
Stayed 3 nights in Jul 2024

10/10 Excellent

Semih

Stayed 1 night in Jul 2024

10/10 Excellent

Bertoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 6 nights in Jun 2024

6/10 Okay

Jagadiswor

Nothing
Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good size rooms and good location.
Stayed 5 nights in Jun 2024

8/10 Good

Michael

Traveled with family
It needs some work in the rooms and around the property. Gym and pool not well labelled.
Stayed 2 nights in Jun 2024

8/10 Good

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a good area with with good public transportation options. The staff is accommodative and very friendly.
Stayed 2 nights in Jun 2024