Usedom Palace Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Usedom Palace Hotel

On the beach
Exterior
TV
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Pool
  • Gym
  • Spa

Explore the area

Map
Dünenstraße 8, Zinnowitz, MV, 17454
  • Zinnowitz Beach
    2 min walk
  • Tauchgondel
    3 min walk
  • Theater Blechbüchse
    5 min walk
  • Heringsdorf (HDF)
    33 min drive

Room options

Standard Double Room

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 366 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Usedom Palace Hotel

5-star Zinnowitz hotel with restaurant
Spend the day relaxing on the beach or pampering yourself at Usedom Palace Hotel's full-service spa.
Usedom Palace Hotel offers 40 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is open daily.
In addition to a full-service spa, Usedom Palace Hotel features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a fitness center, a sauna, and spa services. Onsite parking is available (surcharge).

Usedom Palace Hotel has designated areas for smoking.

Schwabes Restaurant - This restaurant specializes in Regional cuisine and serves dinner only.
Room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Self parking on site (EUR 12 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schwabes Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 27 and March 3.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 12.00 per night
  • Pet fee: EUR 16.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Usedom Palace
Usedom Palace Hotel
Usedom Palace Hotel Zinnowitz
Usedom Palace Zinnowitz
Usedom Palace Hotel Hotel
Usedom Palace Hotel Zinnowitz
Usedom Palace Hotel Hotel Zinnowitz

Usedom Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 97 reviews" "
Rating 8 - Good. 33 out of 97 reviews" "
Rating 6 - Okay. 8 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit tired but very charming
We had a fantastic stay, the staff was very friendly and made us feel at home. We got free sparkling wine with the breakfast buffet, which was great. The hotel is close to restaurants and the beach. The hotel is a bit tired but great value for money.

10/10 Excellent

Martina, Salisbury, Wiltshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Ideally situated comfortable hotel"
"Ideally situated comfortable hotel" I booked a double-room and one single room (both standard). Both rooms were very comfortable, clean and spacious. The service was excellent and staff were very accommodating, friendly and very helpful. My sister arrived with her dog. A bowl, blanket and a welcome sausage were provided for him! The wellness area was superb with a lovely swimming pool, rest room, sauna and steam bath. Relaxing music and dimly lit areas added to the experience. The hotel is ideally situated and is within walking distance to nearby shops and restaurants and is a stone throw away from the beach and the promenade. British guests will miss a tea making facility but we brought our own kettle and cups. I would throughly recommend this excellent place which due to its fairly small size has been able to provide a personal touch where every guest matters.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We arrived in the evening after cycling from Anklam and all over the island. We were welcomed and enjoyed the excellent spa facilities. The room was spacious and very comfortable and the location perfect. Breakfast was great. All outstanding.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besonders aufmerksame Hoteldirektorin, die versuchte, unseren Aufenthalt optimal zu gestalten.
Stayed 1 night in Sep 2024

6/10 Okay

M.

Business traveler
Disliked: Property conditions & facilities
In der Zeit stecken geblieben
Mehr Schein als sein. Frühstück ab 07:30 Uhr, Zimmer abgenutzt und verwohnt, Frühstück entspricht 3 Sterne Klasse, CheckIn ... mangelhaft. Erst möglich ab 15Uhr. Da wir bereits um 09:00 vor Ort waren wurden Koffer an der Rezeption deponiert, wo sie um 15 Uhr noch immer (unbeaufsichtigt und frei zugänglich) standen. Ich hätte erwartet, dass das Gepäck wenigstens ins Zimmer gebracht worden wäre, wenn man es schon nicht beaufsichtigt. Perso musste zwingend vorgezeigt werden. alles andere wurde nicht akzeptiert. Und dann wurden die Ausweisdokumente OHNE Genehmigung oder Frage kopiert. Sorry, aber dieses Haus muss man wirklich nicht haben. Unter 5 Sternen verstehe ich etwas ganz anderes. Fast vergessen: Es wurde kostenlose Abholung vom Bahnhof angeboten. Diese kostenlose Abholung sollte ich dann bei Abreise bezahlen. Was nach Protest zurück genommen wurde.
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Schönes altes Hotel an bester Lage
Das Hotel ist sehr geräumig und gemütlich aber schon in die Jahre gekommen. Zimmer sind sehr gross und gemütlich und das Personal ist sehr freundlich und hilfsbereit. Im Restaurant gibt es leider nur 1 Menü abends aber das Frühstück ist toll. Schöne Terrasse und super Lage.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel‘s beakfast was one of the best ever. From house made strawberry or mango jam up to a fantastic offer in fish up to even Eierlikör. Super service. I recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Jürgen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der 3-tägige Aufenthalt war sehr schön. Es herrscht eine angenehm ruhige Atmosphäre. Frühstücksraum und Restaurant haben einen hellen Wintergartencharakter. Das Frühstücksbüfett ist hervorragend. Die Küche des Restaurants ist sehr geschmackvoll. Nachteil des Hotel ist, dass sich die Rezeption in der 2. Etage befindet und die Koffer bis dort die Treppe hoch getragen werden müssen.
Stayed 3 nights in Nov 2021

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr angenehmer und erholsamer Auffenthalt im Usedom Palace Hotel. Der Service und das Personal waren einzigartig. Die Lage des Hotels super zentral. Das leckere Frühstück haben wir täglich genossen.
Stayed 4 nights in Nov 2021

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Top Lage des Hotels an der Seebrücke. Ein Haus mit Stil und Geschichte. Sonderwünsche wurden sehr gut umgesetzt. Alles in allem Klasse,Danke an das Hotel. Gerne wieder.
Stayed 2 nights in Oct 2021

6/10 Okay

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war die Sauna nicht in Betrieb ( als Grund wurde mir die Abstandsregelung genannt?!) Die Temperatur des Schwimmbades war auch zu niedrig. Sehr ärgerlich für ein 5 Sterne Haus! Das Frühstück war ok, jedoch der Service aber trotz ausreichend Personal etwas schleppend.
Stayed 1 night in Oct 2021

8/10 Good

Klaus- Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Es war bei vorherigen Aufenthalten schon besser. Hatte den Eindruck, dass Personal nicht ausreicht. Sauna durch Corona geschlossen, Bad geöffnet. Wo ist da die Logik?
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Usedom Palace ist ein Hotel das den Charme der Usedomer Bäderarchitektur auferstehen lässt. Auch die Inneneinrichtung spiegelt dies wider. Sie ist zudem praktisch und zweckmäßig. Zu erwähnen ist auf alle Fälle noch der überaus freundliche Service aller Mitarbeiter des Hauses.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with pets
Disliked: Property conditions & facilities
Licht und Schatten! Top Lage, nahe der Seebrücke im Zentrum, besser geht es kaum. Renovierungsbedürftiges Zimmer erhalten (Tapete löste sich aufgrund Feuchtigkeit), Spinnweben über den Heizkörpern, Hygiene könnte auch besser sein (fremde Haare im frischen Handtuch gefunden). Frühstück war okay, Bedienung teilweise überfordert. Keine 5 Sterne
Stayed 4 nights in Jul 2021

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hundeaufenthalt
Leider wurde meine zwei großen Hunde bei der Buchung nicht berücksichtigt.
Stayed 1 night in Jul 2021

8/10 Good

Thomas

Stayed 7 nights in Jun 2021

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Very loud while the windows are opened!parking only for one day then the car needs to be transferred to a „ safe“ place!!! Climate control is missing in the room!!! Breakfast and service are very well
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2020