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The Residences at Las Palmas

3.5 star property

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Photo gallery for The Residences at Las Palmas

On the beach
On the beach
Exterior
View from property
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
Carretera a Playa Blanca lote 5, Zihuatanejo, GRO, 40880
  • Blanca Beach
    ‪8 min walk‬
  • Larga Beach
    ‪19 min drive‬
  • La Ropa Beach
    ‪31 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪9 min drive‬

Room options

View all photos for Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Presidential Villa, 3 Bedrooms, Kitchen

Presidential Villa, 3 Bedrooms, Kitchen | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Villa, 3 Bedrooms, Kitchen

  • 2002 sq ft
  • Ocean view
  • Sleeps 7
  • 3 Twin Beds and 2 King Beds

View all photos for Exclusive Villa

Exclusive Villa | Premium bedding, pillowtop beds, free minibar, in-room safe

Exclusive Villa

  • 1450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Superior Villa

  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

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Aerial view

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  • Pool
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The price is $200
per night
$240 total
includes taxes & fees
Apr 20 - Apr 21
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About this property

The Residences at Las Palmas

3.5-star Zihuatanejo hotel with 2 outdoor pools
Spend the day on The Residences at Las Palmas's beach or relax by one of the hotel's 2 outdoor swimming pools.
The Residences at Las Palmas offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Zihuatanejo hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The Residences at Las Palmas features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

The Residences at Las Palmas has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9 AM and 11:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room crib
  • In-room kitchen
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Kitchen
  • Meal delivery service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 7 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Residences Las Palmas Hotel Zihuatanejo
Residences Las Palmas Hotel
Residences Las Palmas Zihuatanejo
Residences Las Palmas
The Residences at Las Palmas Hotel
The Residences at Las Palmas Zihuatanejo
The Residences at Las Palmas Hotel Zihuatanejo

The Residences at Las Palmas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Desiree

Traveled with partner
Liked: Cleanliness
Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)
Stayed 2 nights in Dec 2024

10/10 Excellent

Migdalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for relaxation. It is gorgeous and the presidential villa was amazing. Every room was comfortable with adequate ac and the common area was large enough for a a family. The kitchen was large and had cooler with filtered water. The unit had it's own pool but we also enjoyed the infinity pool on the grounds. The only drawback was that the restaurant on the grounds closed its doors the day we arrived and there is nothing in the area so you must go out for meals or purchase food for the apt. Zihua was interesting and we did a few excursions including the day trip to isla de Ixtapa. This place is so beautiful with the views of pool, beach and amazing sunset and the staff was awesome that we will be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fantastic. The staff were very nice and extremely helpful. The beach is fantastic! The only issue we had was with the Expedia booking. We were provided with misleading or just straight out incorrect information. I expect better from Expedia.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ryan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Amazing atmosphere, service, and food. A getaway in perfection.
Stayed 1 night in Jan 2018

10/10 Excellent

Simon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Las Palmas for our honeymoon
Our stay at Las Palmas for our honeymoon was fantastic. The staff were very friendly and polite. The facilities were very well maintained and clean. Our only issue was that we had to request the same item to be attended to on a couple of days and our room was not cleaned on one occasion as one of the cleaners was absent, however these things happen. We definitely will be returned as our experience at Las Palmas was great.
Stayed 7 nights in Dec 2017

10/10 Excellent

leticia, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time and the place we stayed is clean.
Stayed 2 nights in Jan 2018

10/10 Excellent

Jan Franko

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, tranquilo y muy bonito
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, fantisco lugar un paraíso muy buenas vacaciones
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar perfecto para descansar
El lugar es precioso, muy tranquilo y bien cuidado, la villa muy completa lo tiene todo la alberca no es muy grande, pero nunca estuvo saturada y bueno tienes alberca en tu villa , la playa enorme, de arena muy suave y las amenidades de la playa muy bien. El restaurante un poco caro y no hay mucha variedad pero la comida está rica.
Stayed 3 nights in Jul 2024

8/10 Good

Karla yadira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Horacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción de hospedaje
Muy cómodas habitaciones y excelentes instalaciones, solo el restaurante está fuera de servicio por remodelación, tomarlo en cuenta.
Stayed 4 nights in Apr 2024

8/10 Good

MARIA SAMANTHA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Desde la llegada en la recepción nos dijeron q como la villa que rentamos era particular q el dueño tenia q entregarnos la habitación, me tuve q comunicar con el dueño y me pidió un momento, después de esperar como vieron q ya habíamos bajado maletas por fin nos dejaron pasar a la villa, en la habitación había muchas hormigas en la cocina, hace falta mas iluminación ya que durante la estancia hasta el ultimo día q estuvimos por la noche encendieron las luces de las areas comunes, por que una vez q obscurece te tenias que salir de la alberca xq ya no se veía nada, considero q al restaurante le hace falta tener mas disponibilidad de los platillos q ofrece, al querer hacer check out tuvimos q dejar las llaves de la habitación en vigilancia ya q el personal llegaba mas tarde.
Stayed 3 nights in Mar 2024

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar de s excelente!
Stayed 3 nights in Feb 2024

2/10 Terrible

miguel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Me cancelaron la reserva
Stayed 5 nights in Feb 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar y disfrutar de la playa, muy recomendable
Stayed 3 nights in Nov 2023

8/10 Good

MARLON

Liked: Cleanliness, staff & service
Muy cómoda para nuestra pequeña familia, muy fácil caminar hacia la playa, y el personal muy atento en todo momento.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones en familia 2023
Yo me animé a reservar en este lugar porque vi muy buenos comentarios en la descripción. Y al llegar, la verdad quedé muy satisfecha. Excelentes instalaciones, todo funcional, te explican desde un principio el reglamento del residencial, lo cual también nos da mucha seguridad. La limpieza del lugar excelente, tanto en las habitaciones como en áreas comunes. El lugar ideal para vacacionar.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para descansar
Stayed 5 nights in Jul 2023

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hermoso y tranquilo lugar para descansar.!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lugar
El lugar es bastante agradable, la villa muy completa y bastante amplia, excelente vista e instalaciones, un pequeño problema con el agua caliente pero la repararon cuando lo reportamos. Sin duda regresaremos
Stayed 5 nights in Jun 2023

10/10 Excellent

Horacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para vacacionar
Excelente lugar para hospedarse, muy cuidado, habitaciones increíbles así como las instalaciones
Stayed 3 nights in May 2023