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Hyatt Regency Hengqin

5.0 star property

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Photo gallery for Hyatt Regency Hengqin

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Restaurant
Children's play area - outdoor
Lobby
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
1295 Qisecaihong Road, Hengqin, Zhuhai, Guangdong, 519031
  • Chimelong Ocean Kingdom
    ‪7 min drive‬
  • Venetian Macao Casino
    ‪26 min drive‬
  • City of Dreams
    ‪27 min drive‬
  • Zhuhai (ZUH-Jinwan)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Club Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 65-inch LED TV with cable channels, TV

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Premium Suite, 1 King Bed

  • 1647 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

  • 427 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds, Balcony

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Club Access

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Regency, Executive Suite, 1 King Bed

Regency, Executive Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Regency, Executive Suite, 1 King Bed

  • 1367 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Twin Beds

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Twin Beds (Club Room)

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed (Club Room)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

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$110 total
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About this property

Hyatt Regency Hengqin

5-star hotel in Hengqin
6 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hyatt Regency Hengqin offers 493 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 65-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Hyatt Regency Hengqin features an indoor pool and a steam room. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a seasonal outdoor pool, a fitness center, and concierge services. Complimentary self parking is available on site. A total renovation of this property was completed in December 2019.

Hyatt Regency Hengqin is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Regency Hengqin has 6 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 196 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 23 floors
  • Banquet hall
  • Built in 2019
  • Lifeguards
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 13 to November 18
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai

Hyatt Regency Hengqin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 163 reviews
Rating 8 - Good. 45 out of 163 reviews
Rating 6 - Okay. 9 out of 163 reviews
Rating 4 - Poor. 2 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bengiamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value!
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sui

Stayed 2 nights in Aug 2024

2/10 Terrible

sai kit ricky

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent with a big shopping mall, where can spend more than a day 😀
Stayed 1 night in Jul 2024

10/10 Excellent

Brian W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet. Rooms were large and comfortable. We enjoyed our stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
We booked two rooms together with bath tub but when we checkin, the hotel staff said there is only one room with bath tub. So we need to accept it with disappointment but then they told me the other room not available yet 😕 which it was already around 630 PM. Not sure what happen on it so we have to go to dinner first. It was a bit of disappointment.
Stayed 1 night in Jul 2024

10/10 Excellent

Hao Yun Max

Stayed 1 night in Jul 2024

10/10 Excellent

Xian

Liked: Cleanliness, staff & service, property conditions & facilities
is convenient to go around the theme park
Stayed 2 nights in Jul 2024

10/10 Excellent

Danqing

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2024

8/10 Good

WAI LUN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, but the location may not be as convenience as others. It is good for family as there are play areas for kids
Stayed 2 nights in May 2024

10/10 Excellent

Vincent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hengqin Hyatt a great hotel
The hotel is in a great location where there is a mall that connects to the mall. The breakfast is great. My only complaint is that the afternoon club experince was the worst. There were many Hongkong people due to the Good Friday. The food was bland. We were asked to leave because my baby is crying.
Stayed 2 nights in Mar 2024

8/10 Good

Wing Ni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice family hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Yan Ming

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The sevice has large room for improvement, the check in was terrible that I booked 2 rooms but could only get one while I checked in. I had to wait more than one hour to get all my rooms ready. And the breakfast was overcrowded, and the outdoor pool was closed, and the in room services was terrible low speed. All and all, the stay was terrible
Stayed 2 nights in Mar 2024

10/10 Excellent

Wing Laam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lee

Stayed 2 nights in Sep 2023

2/10 Terrible

SUET YING SONIA

Stayed 1 night in Sep 2023

10/10 Excellent

Ming Chi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed. My family will definitely go back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wei

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
比较荒，周围没什么好玩的。除了这家酒店已经开始营业之外，其它的都处于未开发好的一种状态。就是考虑它离长隆比较近才订的。如果不是这个个人需求，不太推荐选择这家。
Stayed 2 nights in Jan 2023

10/10 Excellent

Hing Hee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, can stay for 2~3 days to enjoy the 星樂門connected to the Hotel, beside the hotel facilities is well enough to provide a comfortable stay,
starlight星樂門
Stayed 2 nights in Jul 2021

10/10 Excellent

GILBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware, kids friendly, great spa.
The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained. My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her. The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming. The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing. In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.
Stayed 3 nights in Feb 2021

10/10 Excellent

Chee Hower

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Yuen Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , excellent service
Stayed 1 night in Sep 2020