Hilton Zhengzhou

4.5 star property

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December 2024
January 2025

Photo gallery for Hilton Zhengzhou

Lobby
2 bars/lounges, lobby lounge
In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Exterior
2 bars/lounges, lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Hot Tub
  • Gym
  • Breakfast available
  • Pool

Explore the area

Map
No. 228 Jinshui Road, Zhengzhou, Henan, 450008
  • Zhengzhou Town's God Temple
    4 min drive
  • Henan Stadium
    4 min drive
  • Zhengzhou International Convention and Exhibition Centerr
    5 min drive
  • Zhengzhou (CGO)
    29 min drive

Room options

Executive Room, Business Lounge Access (Guest)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Guest)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Guest)

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Room (Guest)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room, Business Lounge Access (Guest)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Guest)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Room, Suite, 1 Bedroom

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 4467 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Guest)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Superior Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Hape Deluxe Family Suite

  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Family Interconnecting Room

  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Family Friendly Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

Executive Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Zhengzhou

4.5-star hotel in Jinshui District
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Hilton Zhengzhou offers 447 air-conditioned accommodations with laptop-compatible safes and safes. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ISPA. Services include facials and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hilton Zhengzhou features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers a spa tub, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.

Hilton Zhengzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
8 Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Amici Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Yu Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Amici Bar - Onsite bar.
Lobby Lounge - This lobby lounge serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 168 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • 8 Elements
  • Amici Bar
  • Amici Restaurant
  • Lobby Lounge
  • Yu Garden

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's toys
  • Free crib
  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Air conditioning
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 350 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Zhengzhou
Hilton Zhengzhou
Zhengzhou Hilton
Hilton Zhengzhou Hotel
Hilton Zhengzhou Hotel
Hilton Zhengzhou Zhengzhou
Hilton Zhengzhou Hotel Zhengzhou

Hilton Zhengzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 194 reviews" "
Rating 8 - Good. 53 out of 194 reviews" "
Rating 6 - Okay. 13 out of 194 reviews" "
Rating 4 - Poor. 5 out of 194 reviews" "
Rating 2 - Terrible. 1 out of 194 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
I like the breakfast. It has more options and tasty.
Stayed 5 nights in Jul 2024

6/10 Okay

Weiyao

Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Taufiq

Stayed 5 nights in Jun 2024

10/10 Excellent

Jing

Stayed 3 nights in Dec 2023

10/10 Excellent

pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Seok Bee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff are not multilingual so communication is a big problem. Although my rooms are prepaid I found out later I was charged for the stay. I called them and they told me that they did not receive payment from Hotel. Com
Stayed 2 nights in Oct 2023

10/10 Excellent

Tae Young

Stayed 1 night in Sep 2023

8/10 Good

Ihab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good expirience
Great hotel. Clean and goòd staff. Old furniture needs updating. Locatiin is not so bad u can find fast food in a walking distance. Great breakfast.wow. value for money is excellent. Note they speak average english which is hard to find in zhengzhou.
Stayed 2 nights in May 2023

10/10 Excellent

Frank

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness of property; Friendliness of Staff

8/10 Good

Choon Heng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid hotel
Good service helpful staff concierge very helpful will recommend to friends
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is absolutely beautiful! The rooms are very clean and comfortable. The staff were friendly and accommodating to our every need. Public transportation was readily available. Overall, I can’t say enough good things about the hotel...worth every penny.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, and the beds incredibly comfortable. The staff here is very friendly and responded quickly to our requests. We also enjoyed the breakfast buffet every morning
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton Zhengzhou was wonderful. Very Clean, and the staff was incredibly friendly.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean. The in room food service was catch and go for accurate order. The laundry service was poor. Items returned dirty but folded nice and neat. Only stayed 2 nights. Check clothes when you get them back, or do not use service. Very poor. Had to re-wash. Did not find out until at next location.
Stayed 2 nights in Jul 2019

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Ripped off
I booked a room with breakfast for myself and my 14 yrs old son. Upon arrival, the hotel informed me that breakfast is only for one person that I have to pay 168rmb($24) for the 2nd person. I explained to them that the room is for 2 people and online rate states breakfast for 2. They explained to me that the information online was incorrect. Very disappointing and they wouldn’t refund me for one breakfast either.
Stayed 3 nights in Jun 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Hwee Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Nathan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great staff and service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Winnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleaning service is perfect and is much better than that in the restaurant.
Stayed 9 nights in Apr 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Beautiful hotel with up to date facilities. Good location close to metro and access to food. Seems to be fully booked as I was only given a room after waiting for more than an hour. Hard to get a taxi. Recommend Hotel should install flashing light to indicate to taxi to come "inside lane" to pick up guest instead of guest going outside to main road to hail taxi.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Cliff, Atlanta, GA, USA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in good location. Staff was helpful and cordial. Facilities all high standard.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed or 4 nights, easy checked in and out. Very helpful and genuine hospitality service, great pool staffs too. Enjoy everyday swim, good Chinese restaurant on fifth floor. But the breakfast buffet is pricy and behind counter line cooks are not friendly at all, wished that they could be better. Overall it’s a very pleasant stay, Stayed at the Hilton’s managed Hampton too for one night, but Zhengzhou Hilton is worth every penny of it.
Stayed 4 nights in Feb 2019