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Zhangjiajie Huatian Hotel

5.0 star property

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Photo gallery for Zhangjiajie Huatian Hotel

Front of property
Lobby
Lounge
Restaurant
Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry
$67
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Huatian Town, Guanliping, Yongding District, Zhangjiajie, 427000
  • Tianmen Mountain
  • Zhangjiajie National Forest Park
    ‪5 min drive‬
  • Tianmen Mountain Cable Car
    ‪13 min drive‬
  • Zhangjiajie (DYG)
    ‪5 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 775 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Premium Single Room

Premium Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Single Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • 969 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite

  • 840 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, premium bedding, minibar, in-room safe

Premium Suite

  • 840 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

Executive Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Single Room

  • 732 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Zhangjiajie Huatian Hotel

5-star hotel in Yongding
This hotel features 3 restaurants, a fitness center, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Zhangjiajie Huatian Hotel offers 500 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of a business center and 5 meeting rooms. Event facilities measuring 4639 square feet (431 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This luxury hotel also offers a fitness center, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Zhangjiajie Huatian Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Zhangjiajie Huatian Hotel has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 for adults and CNY 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 4,639 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Huatian Hotel
Zhangjiajie Huatian
Zhangjiajie Huatian
Zhangjiajie Huatian Hotel Hotel
Zhangjiajie Huatian Hotel Zhangjiajie
Zhangjiajie Huatian Hotel Hotel Zhangjiajie

Zhangjiajie Huatian Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 8 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ISRAT, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Right next to Tianmen Mountain. The breakfast buffet was delicious. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, pleasant staff and a great location

I stayed for two nights on a solo trip through China and received truly excellent service from Zhu Shuangqin and the team - they truly went above and beyond to help me arrange a trip to a neighbouring town. The hotel was very nice and very well located too. I would recommend staying here if taking a trip to Zhangjiajie.
Stayed 2 nights in Oct 2024

6/10 Okay

severino, PANAMA

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Oct 2024

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing!! Hotel location was great!
Stayed 3 nights in Jun 2024

8/10 Good

Di

Liked: Cleanliness, staff & service, room comfort

Good but old

It is a five star hotel but must have gained its reputation decades ago. One can clearly see its glorious days. Very convenient location for taking the cablecar to Tianmen Mountain but facilities are a bit out of fasion and need a renovation
Stayed 1 night in Jul 2024

10/10 Excellent

Johnnatan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel ! Good location … the only bad thing when arrived at airport make a call for the shuttle indications none speak English . We got a DiDi
Stayed 2 nights in Jun 2024

10/10 Excellent

JER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Mir

Stayed 2 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zhangjiajie Huatin hotel stay.

Shower drain was a little slow. Room was overall clean and well maintained. Room key lock mechanism failed on 2nd day of 3 night stay. But the problem was fixed fairly quickly. The location was good. We were pleased overall.
Stayed 3 nights in Apr 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room, which stay there again
Stayed 2 nights in Apr 2024

8/10 Good

MAN CHUEN

Stayed 3 nights in Mar 2024

8/10 Good

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

6/10 Okay

Christian

Needs a makeover

Outdated hotel everything needs an upgrade and make over. I was charged 50 Chinese dollars because I left a key in the room. The restaurant was decent but pricey for the food we were served. The one nice thing about the hotel was that it was close to the Tianmen mountain ticket agency.
Stayed 2 nights in Oct 2023

8/10 Good

Vurghun

Liked: Cleanliness, staff & service, property conditions & facilities
Main problem is the staff cant speak English
Stayed 2 nights in May 2023

10/10 Excellent

Michael Tat

Liked: Cleanliness, staff & service, property conditions & facilities
There was a doorman named Rock who was exceptionally helpful in giving directions and giving taxis instructions.
Stayed 4 nights in May 2023

10/10 Excellent

Ann, Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. They provided us with a fruit platter as a welcoming gift. We were there for Christmas and they provided us with small dessert and gift for Christmas.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating as I had come to Zhangjiajie on a research project and I wasn't sure how to find the village I needed to. Broad Hu, in particular, helped by organising a guide at short notice and changing my travel plans made by a third party to make the project a success.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircond not working for my 5 nights stay due to Aircond maintenance? So disappointed and so hardly to sleep and get sick fever sore throat. So bad. Lost of confident about china hotel. Room request more drink water get extra charge so bad it’s so called 4 stars hotel? Please don’t go to this hotel. Don’t recommended.
Stayed 5 nights in Nov 2019

8/10 Good

Roy

Liked: Staff & service

Good hotel for the price

Great location. Great tourist office attached that was very helpful. Hotel was a little old and just ok for another big hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport. Central to city, close to bus / train stations and cable car for mountain. The rooms are large and spacious but the chairs and stool in this room needs to be replaced or re-upholstered as they are showing signs of wear. If this hotel wants to attract more western visitors then the reception staff need to learn basic English. whenever I tried to communicate the staff member had to call over a colleague who understood a little English. English speaking staff in China are a big asset in attracting western tourists.
Stayed 4 nights in Sep 2019

6/10 Okay

Sonya, Auckland

Good location

Arrived late at night, and the lighting was very dim and the hallways very dark, we did not think it was a 5 star hotel, it looked uninviting, however with the light of day we did see that it had potential. "No smoking" signs were ignored. English was not spoken and communication was difficult. Room was big, clean enough but did find something left by the last occupants. Close to shops and very close to the cable cars up to Tianman Mountain. Area comes alive in the evening with activities across the road at the square.
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Convenient to all amenities. Good services & politeness
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Check in swift and smooth.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a doremon suite when the hotel saw that we had kids. Tina at the front desk was absolutely amazing. She went out of her way during our stay and to make sure that we got to the airport on time. Everyone should have someone like her on their team. The hotel does not have 24 hours room service. And the city closes early. But one of the bell boys personally took my husband to the local KFC to get some food. The customer service, despite the language barrier is the most homeliest that I have ever experienced. The hotel is old. Room was large and the view is fantastic. They have everything there for you - but it’s not the most luxurious in terms of finishings. It’s the best hotel in downtown and 5 minutes walk away from the cable car and the downtown street of restaurants.
Stayed 1 night in Apr 2019