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Sunshine Hotel Zhangjiajie

4.5 star property

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Exterior
Exterior
Hallway
Interior
Deluxe Twin Room With Mountain View | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No.2 Yongding Dadao East, Zhangjiajie, 427000
  • Zhangjiajie National Forest Park
    ‪6 min drive‬
  • Tianmen Mountain Cable Car
    ‪25 min drive‬
  • Tianmen Mountain
    ‪39 min drive‬
  • Zhangjiajie (DYG)
    ‪24 min drive‬

Room options

View all photos for Tujia Amorous Double Room

Tujia Amorous Double Room | Minibar, in-room safe, desk, laptop workspace

Tujia Amorous Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room With Mountain View

Deluxe Twin Room With Mountain View | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room With Mountain View

  • 517 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room With Two Double Bed

Family Room With Two Double Bed | Minibar, in-room safe, desk, laptop workspace

Family Room With Two Double Bed

  • 624 sq ft
  • Hill view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Tujia Amorous Twin Room

Minibar, in-room safe, desk, laptop workspace

Tujia Amorous Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room With Mountain View

Deluxe Double Room With Mountain View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room With Mountain View

  • 517 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Characteristic Double Room

Characteristic Double Room | Minibar, in-room safe, desk, laptop workspace

Characteristic Double Room

  • 624 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for VIP Suite With Living Room

VIP Suite With Living Room | Minibar, in-room safe, desk, laptop workspace

VIP Suite With Living Room

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sunshine Hotel Zhangjiajie

4.5-star hotel in Yongding
This hotel features 4 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Sunshine Hotel Zhangjiajie offers 502 air-conditioned accommodations with minibars and safes. 50-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Zhangjiajie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 4 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a health club, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site, along with a car charging station.

Sunshine Hotel Zhangjiajie has designated areas for smoking.

Sunshine Hotel Zhangjiajie has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Health club
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 70 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sunshine Zhangjiajie
Sunshine Zhangjiajie
Sunshine Hotel Zhangjiajie Hotel
Sunshine Hotel Zhangjiajie Zhangjiajie
Sunshine Hotel Zhangjiajie Hotel Zhangjiajie

Sunshine Hotel Zhangjiajie Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Staff & service, property conditions & facilities
We reserved two rooms for a family of four for 4 nights. Staffs were very friendly and helpful. The rooms were clean. The beds were very comfortable! We enjoyed the fresh room every day after a long walking tour. Breakfast is free and has lots of selection. It has a tour information desk offer online tickets booking with no extra fees. Whenever we had any questions or concerns about the tickets (wherever we were) they were always answered my phone. I would definitely recommend anyone to stay with them.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were very comfortable. The brunch was quite varied. The location was close to downtown but not walkable.
Stayed 3 nights in Mar 2019

10/10 Excellent

Judith and Colin

Rather grand hotel at an excellent price. Great amenities.We are on our year long tour visiting all the natural and man made world wonders just part of our 31 most romantic countries trip around the world.This hotel has been one of the better ones. #thenaughtonnomads
Stayed 3 nights in Nov 2018

10/10 Excellent

Valerie, Cayman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Chinese hotel, well decorated and rooms have everything you need. Huge included breakfast. We enjoyed every minute of our stay and would have gave 5 stars until check out. I understand that the young lady behind the counter did not speak English but a smile is an universal language.
Stayed 1 night in Nov 2018

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant service staff were rather impolite. Far cry from Pullman Hotel’s excellent service. Otherwise, the hotel can be better.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very convenient to airport very nice hotel for the money. Hotel staff was very polite and helpful the room was clean with good hot water for a bath after a 16 hour flight. We changed rooms and my wife left her purse in the room unknowing, while getting settled in the new room their was a knock on the door. The housekeeper found her purse and returned it, the purse contained credits, ID and several hundred dollars all which were there. This could have been a very bad but this differently shows the honesty on the hotel staff for this I give them an A+.
Stayed 1 night in May 2018

10/10 Excellent

Pingrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Kayvan

Liked: Cleanliness, property conditions & facilities, room comfort
Sunshine Hotel
The breakfast is not good enough. if you are not too early you cannot find many items on the table. Genreally speaking refill is not good enough; except for Chinese food. items like bread, fruits, milk and etc easily finish. Don't argue with the Chef also for hot fried eggs. He makes a lot of them and put them on the table to be warm. The hotel is clean and nice and beautiful and room spacious enough. Wifi was good also.

10/10 Excellent

Claire Xiaoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Sam, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfortable but it's kinda far
We had fun in Zhangjiajie and had the best service from the hotel
Stayed 3 nights in Nov 2017

10/10 Excellent

patricl, lockamy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Absolutley beautiful hotel but if you don't speak any Chinese and your English make sure you have a very good translator app
Stayed 2 nights in Oct 2017

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with Good Value
Really great hotel. I believe it is the only 5 star hotel in this area. Price is good, breakfast is adequate, room is big and clean. I have enjoyed my stay.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was upgraded to executive suite. Room is large and clean with a lot of facilities. Staff are very polite and helpful. My stay in the hotel is very enjoyable experience.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
4つ星で、ビュフェしかない？ステーキもどこにもない。エレベーター案内には、3つのレストラン表示、だかあるのは、1階の中華ビュッフェのみ。外食は中華でも、ホテルでは、ステーキぐらい準備は、普通かと思います。酷すぎ、きちんと、案内に表示して下さい。部屋には、レストランの案内がないので、探し回った。ホテルの施設案内が、無いのは、欠陥です。また、チェックアウト時間が早いから心配したのにやはりまともなチェックアウトが出来ない。領収書の発行を、してくれなかったので、改めて、自宅へ送付を、要求する。
Stayed 3 nights in Aug 2019

10/10 Excellent

HSI CHIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones muy bonitas, casi tipo hotel fourseasons
Stayed 1 night in Jun 2019

10/10 Excellent

CARMEN L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un hotel muy bonito, bien ubicado, muy cómodo
Stayed 2 nights in May 2019