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Riffelhaus 1853

4.0 star property

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Photo gallery for Riffelhaus 1853

Outdoor spa tub
View from room
Lounge
Exterior
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping

Explore the area

Map
Riffelberg 2500m, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Cervino - Sci Estivo
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Standard Double Room, Mountain View

In-room safe, iron/ironing board, free WiFi

Standard Double Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Mountain View

In-room safe, iron/ironing board, free WiFi

Junior Suite, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

In-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony, Mountain View (Matterhorn)

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room, Mountain View (Matterhorn View)

In-room safe, iron/ironing board, free WiFi

Exclusive Double Room, Mountain View (Matterhorn View)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi

Standard Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

Riffelhaus 1853

4-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
Ski into Riffelhaus 1853, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a full-service spa.
Riffelhaus 1853 offers 25 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During the winter, enjoy onsite recreation like sledding and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered. Wireless Internet access is complimentary. This ski hotel also offers ski storage, an outdoor pool, and a sauna.

Riffelhaus 1853 is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Restaurant Riffelhaus - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Riffelhaus

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1853
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This hotel is located on top of a mountain. Guests must ride the Gornergrat Bahn (surcharge) cable car from Zermatt to access the property.
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel offers only a set menu for dinner (surcharge). The hotel advises that guests will be unable to have dinner off site in Zermatt due to the limited cable car schedule in the evening.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Riffelberg
Hotel Riffelberg Zermatt
Riffelberg
Riffelberg Hotel
Riffelberg Zermatt
Riffelhaus 1853 Hotel Zermatt
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853 Hotel Zermatt

Riffelhaus 1853 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 124 reviews
Rating 8 - Good. 15 out of 124 reviews
Rating 6 - Okay. 3 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I hoped it would be. The location was spectacular.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Astonishing view of matterhorn
Stayed 1 night in Sep 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely amazing experience! The hotel, the staff, the views-blown away!!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica, Nixa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the communication about how to get there was very clear, and the staff were fabulous. The meal that was included with the hotel reservation was wonderful. It was a wonderful place to stay and gave us a great starting point for the train to the top the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

suengyeon

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 5 nights in Apr 2024

8/10 Good

M Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

RL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely views. Wonderful rooms. Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

JIMMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and the staff were waiting for us at the train station to help us with the luggage. During the stay, everything was clean, calm, quite, and safe. The outdoor jaccuzi facing the matterhorn is something else, you site there and forget the timing. The staff were super friendly and one thing to notice is they work with each other as family. On top of that, Juliana was a big help to us and made our stay easier. This place is really recommended and I will come again every year for sure.
Stayed 5 nights in Mar 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best alpine location I have visited
Amazing location, excellent staff, really enjoyed the stay. Ski in and out with the best views of the matterhorn
Stayed 7 nights in Mar 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, and the staff was extremely kind and helpful. 10/10 recommend staying here!
Stayed 3 nights in Jan 2023

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put this place on your bucket list . Has a can’t beat location, staff is amazing, great food and stunning views.

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views. Awesome food. Hidden charges not totally revealed

10/10 Excellent

N.

Stayed 1 night in Jul 2022

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel experience
The location was amazing, the hotel is quaint and one of a kind. The views of the Matterhorn are amazing. The staff all went above and beyond expectations. I can’t wait to rebook!!
Stayed 8 nights in Jan 2022

10/10 Excellent

ann, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The hotel property and the views make for a memorable experience. I could not have been happier with the hotel! Amazing.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Brandon, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the secluded location and outstanding views of the Matterhorn. What really lifts this hotel above and beyond are the staff and how welcoming, warm, and hilarious they all are. They really do make this place a cherished memory indeed. Also the food is amazing! High quality and lots of choice. Breakfast is also delicious with bacon, scrambled eggs, sausage, porridge, unlimited hot drinks. All included in the price
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place make sure you arrive early enough to catch train to hotel or your screwed
Stayed 5 nights in Jan 2020

10/10 Excellent

Victoria, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is just amazing , we definitely coming back
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the town from above and right in front of Matterhorn. Can’t get anything better than that. A good breakfast selection and wellness to relax 4 course dinner spread was also good
Stayed 2 nights in Jan 2020

10/10 Excellent

Stephen, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and facility. The staff are exceptional and hotel upgrades very well done. Paradise for a skier as it’s truly ski in and out! 25 minute train ride into town so plan accordingly. Thanks to the team at Riffelhaus for a great stay!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The isolated location, the staff and the views are the stand out things about this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ryan, Brisbane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. The spa and restaurant were highlights for me. But the check in and check out process was way too disappointing. Waited till almost 4:00 PM before my room was ready. And when I was checking out, the receptionist made a huge blunder which made me miss my train out of Riffelberg. All in all, a good experience apart from the poor check in and check out services.
Stayed 1 night in Dec 2019

10/10 Excellent

GC, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing. The view of Matterhorn, the approximity to Rifflesee, the ease of hiking anywhere around to see nature, it’s all so amazing. To make it better, the complementary breakfast and dinner tastes so great. The rooms are clean, spacious, and cozy. The spa is amazing with a view of Matterhorn from the sauna and the hot tub.
Stayed 2 nights in Sep 2019