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Le Petit CHARME-INN

2.0 star property

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Photo gallery for Le Petit CHARME-INN

Property amenity
Exterior
Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Snow and ski sports
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Metzggasse 28, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪10 min walk‬
  • Sunnegga Ski Resort
    ‪20 min drive‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

  • Mountain view
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

  • Mountain view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

  • Mountain view
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Hotel Alpina

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, (341)
The price is $250
per night
$270 total
includes taxes & fees
May 18 - May 19
Hotel Alpina

About this property

Le Petit CHARME-INN

Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
After a day on the slopes, return to dine at the restaurant. Additional amenities at Le Petit CHARME-INN include ski storage and a rooftop terrace.
Le Petit CHARME-INN offers 20 accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and hiking. Conveniences like ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

The hotel offers a restaurant. Wireless Internet access is complimentary.

Le Petit CHARME-INN is a smoke-free property.

Le Petit CHARME-INN has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Service animals are welcome
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 855 reviews
Rating 8 - Good. 312 out of 855 reviews
Rating 6 - Okay. 56 out of 855 reviews
Rating 4 - Poor. 8 out of 855 reviews
Rating 2 - Terrible. 7 out of 855 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly, Stone Mountain

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy B&B in Zermatt

Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

OK - but not a friendly place for solo travellers.

They call it a hotel but its only a B&B so no bar or food in the evenings. So if you're on your own its a poor setup. They don't have any communal spaces to get to know anyone. The roof top is just a small flat roof with no services or much of a view. Breakfast is good though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Leang

Stayed 2 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a comfortable stay here for 2 nights. Most staff were quite friendly. Good breakfast. Construction next door. Quite handy spot. Lovely refurbed bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Great breakfast and the coziest, clean room. We slept great and the view was phenomenal. Great check-in and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

JUAN

Stayed 1 night in Nov 2024

10/10 Excellent

Geok Kien

Liked: Cleanliness, staff & service, room comfort

Hotel is clean.

Hotel is clean. Staff is helpful. Room a bit small for 2 guests with big luggagues.
Stayed 2 nights in Nov 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hrishikesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in Zermatt, secluded and has a nice terrace to overlook the town and Matterhorn.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Dexter

Traveled with family
Liked: Cleanliness, staff & service
A little bit small.
Stayed 2 nights in Oct 2024

10/10 Excellent

lorna

Liked: Cleanliness, amenities
The staff is very accommodating.Breakfast is good.
Stayed 2 nights in Oct 2024

8/10 Good

LEAH, Woodland Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John, north hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Friendly stay Good buffet breakfast Will stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Kathryn, Webster

Interesting architecture. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
Stayed 5 nights in Aug 2024

10/10 Excellent

JEREMY

Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilou

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024