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Hotel Jägerhof

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Jägerhof

Lobby lounge
Triple Room | Living area | TV
Exterior
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Bar
  • Breakfast included
  • Pet friendly
  • Free WiFi

Explore the area

Map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • North Wall Bar
    1 min walk
  • Zermatt Gornergratbahn Station
    12 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout drapes

Small Alpine Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Living area | TV

Triple Room

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View | In-room safe, desk, laptop workspace, blackout drapes

Alpine Double Room with Matterhorn View

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View | In-room safe, desk, laptop workspace, blackout drapes

Attica Family Suite with Matterhorn View

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • 861 sq ft
  • Sleeps 6
  • 3 Double Beds

Similar properties

Room

Hotel Basecamp

Breakfast included
Pet friendly
Free WiFi
Bar
4.8 out of 5, Exceptional, (237)
The price is $264
per night
$283 total
includes taxes & fees
Jan 7 - Jan 8
Hotel Basecamp

About this property

Hotel Jägerhof

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers ski storage and a health club.

Hotel Jägerhof is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Elevator

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 583 out of 838 reviews" "
Rating 8 - Good. 228 out of 838 reviews" "
Rating 6 - Okay. 22 out of 838 reviews" "
Rating 4 - Poor. 3 out of 838 reviews" "
Rating 2 - Terrible. 2 out of 838 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property! My husband and I think a safety handle in the tub/shower would be helpful. We could not find a way to turn the heat off or air on. Windows helped! Breakfast was the best we’ve had in Switzerland. We ate dinner two nights in the hotel restaurant and both were delicious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy but room was a bit warm without the heater on. Bathroom could use more counter space. Staff provided a tea kettle which was nice for the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah, Camarillo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The room was very comfortable and clean. The daily breakfast had a lot of options and the coffee was excellent! The staff are all very friendly and I found Samuel at the front desk to be very helpful. I hope to come back some day!
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room with the Matterhorn view was amazing! Rooms were clean, quiet, and staff were friendly. All of our adventures and hikes were easy to get to as well as to explore the city. The shuttle to/from the train station was convenient. Breakfast was included and delicious. The fondue chalet was also nice. Overall a great experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great view of the Matterhorn from our deck. Owners and staff were friendly, gracious and most helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. They accommodated my specific needs. I found them very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is hosted by friendly and English speaking staff members. The view was slightly obstructed by the trees however you would still be able to catch a glimpse of the Matterhorn mountain for the mountain view room. The toilet was clean however a recommendation of including an insect mesh could be installed.
Stayed 3 nights in Sep 2024

8/10 Good

Nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location about 10minutes walk to Glacier Paradise to Matterhorn, magnificent view of Matterhorn, friendly staff, continental free breakfast, family suites was huge,
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, breakfast was outstanding. Shout out to Nico from the front desk who went out of his way to help my wife and I have a great stay. Recommend this hotel to all!
Stayed 2 nights in Sep 2024

8/10 Good

Dewi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett, Meridian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, beautiful view of the Matterhorn. Staff was pleasant and easy to work with. Breakfast was included, and everything was in walking distance of Zermatt.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Friendly helpful staff
Stayed 4 nights in Aug 2024

10/10 Excellent

bruce, Westminster

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with incredible views. Staff was friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim, San Clemente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing views of the Matterhorn and is very conveniently situated to do the Gornergrat experience and also for beautiful hikes! There is a lovely garden here, which we enjoyed every day. The staff were outstanding and the breakfast buffet and dinners there were absolutely delicious!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Takeo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a friendly hotel it is!
Wonderful overall. Especially the receptionist who was kindly for everyone. The only one disappointing point was that there was no coffee set in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was excellent. They were helpful friendly and provided excellent information. I would definitely return to this property in a heartbeat !
Stayed 3 nights in Aug 2024

10/10 Excellent

nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was perfect! They picked us up from the station and took us to our great Matterhorn view room. Staff was very friendly. So glad we stayed for dinner, best fish I’ve ever had!
Stayed 1 night in Aug 2024

10/10 Excellent

Sonjoy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niko and the rest of the staff treated us like family, very warm and friendly. Great location with a beautiful view and balcony. Very convenient to have the shuttle pickup from the train station. Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

TOSHIKI

Stayed 3 nights in Aug 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love seeing the Matterhorn every morning in the balcony. Wish i can see it in my bed
Stayed 3 nights in Aug 2024

8/10 Good

Paula Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great hotel about 10 minutes walk from the train station. I called the hotel and they send the electrical cart to pick us up and drop us at the station. The breakfast had a great selection of bread, cheese and pastries. American and swiss style breakfast was available. The bartender made us an old fashion upon request. I felt so bad because for a minute i forgotten i was in Switzerland 🇨🇭. The room was very comfortable with a queen and twin size bed. We were 3 people. I enjoyed my stay here. They only thing was there was not a sauna or jacuzzi for my ache muscles
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2024