Along with a restaurant, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and free newspapers are onsite. Housekeeping is available on request.
Hotel Derby offers 28 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Zermatt hotel also offers a library, a terrace, and multilingual staff. A total renovation of this property was completed in June 2021.
Hotel Derby is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting).
Room service is available.
Languages
English, French, German, Italian, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
A restaurant
Things to do
Helicopter/airplane tours
Library
Shopping
Ski storage
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Well-lit path to entrance
More
3 floors
Built in 1945
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Renovated entire property - June 2021
Smoking not allowed
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Room service
More
Desk
Energy-saving switches in guestrooms
Heated floor
Heating
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
Pet fee: CHF 10.00 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt
Hotel Derby Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great spot, beautiful room. Got the luck of the draw and got the top floor with a balcony with a view. On the main street, easily walkable from train station and everything else in town. Bed was super comfortable.
Very nice hotel. I lucked out and got a room with a balcony. Room and facilities were well thought out to accommodate a ski vacation.
Room was very clean and housekeeping was excellent. Price was on the low end for Zermatt so I wasn’t sure what to expect. I would stay here again and would recommend it to a single or couple travelling for a ski vacation.
Delta was beautiful in every way. Very courteous reception desk and clean and modern rooms. The location is absolutely perfect due to his proximity to the train station on the main street in the town. Highly recommend recommended and will come back again.
Right in the middle of the village so everything was within walking distance including from the train station itself. I sent a few queries through via whats app such as do they serve dinner there and do i need to bk and i was promptly answered. Upon checkin kristiane couldnt have been more helpful. She had already bked us a table for dinner at the time i requested and then went through the different tourist options such as gornergrat and sunnega which we ended up doing both and her recommendations were perfect. The rooms were lovely and clean and had little balcony overlooking the main street which although bustling with activity couldnt be heard from the rooms. The beds were comfy and the bathroom had everything you needed such as magnifying mirror, shampoo, conditioner and hairdryer. The view from the bathroom window was superb also. The breakfast was perfect with a large buffet to choose from with all the favourites available. I highly recommend this hotel and especially commend kristiane on her excellent welcoming hospitality.
Brand new feel and look for the hotel that was rebuilt recently. Close to everything: shopping, skiing, dining. Ski room. We had nice terrace for the room.
What an iconic Swiss property! Location is easy 1/4 block from train station. Breakfast and service was very nice-- although I'd recommend going just across street to a great coffee and breakfast place instead. Our room had a balcony that faced the main street which was wonderful to sit, relax, and watch people going by. No coffee in room but easy stroll down to breakfast to pickup and bring back. Beds very comfortable and of course bathroom floor heated. Although not in any welcome instructions-- DO NOT follow google maps and drive into town-- major tourist faux pas :( since it's a car free city.