See all properties

Hotel Alphubel Zermatt

2.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alphubel Zermatt

Deluxe Double Room, Balcony | Balcony view
Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Property grounds
Lounge
Free daily buffet breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Brantschenhaus 7, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt Visitor Center
    3 min walk
  • Zermatt - Furi
    4 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 247 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 118 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Hotel Tannenhof

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (224)
The price is $490
per night
$518 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Tannenhof

About this property

Hotel Alphubel Zermatt

Hotel in Zermatt City Centre
A bar/lounge, concierge services, and tour/ticket assistance are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a garden, a TV in a common area, and a front-desk safe are onsite.
Hotel Alphubel Zermatt offers 29 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Zermatt hotel also offers a terrace, ski storage, and tour/ticket assistance.

Hotel Alphubel Zermatt is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 10 and November 25.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 547 reviews" "
Rating 8 - Good. 235 out of 547 reviews" "
Rating 6 - Okay. 55 out of 547 reviews" "
Rating 4 - Poor. 10 out of 547 reviews" "
Rating 2 - Terrible. 4 out of 547 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Disliked: Cleanliness, staff & service
Not perfect but a fair deal for the money
The best attributes about the Hotel Alphubel in Zermatt were its location and reasonable price (at least it was reasonable for this area). It is an easy walk from the train station, and a short block away from the main commercial street. The worst thing about it is that the bathroom had a slight sewage odor. The bathroom was small but clean, and the odor wasn't so bad that it was detectable in the room when the door was closed. The bed was not especially comfortable, but adequate.
Stayed 2 nights in Aug 2024

8/10 Good

Sowmya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

warren

Stayed 2 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness
Had to check in at different hotel
Stayed 1 night in Aug 2024

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place. Would stay again!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short visit
We only slept 1 night and we set off very very early. The room were quite small, but it had everything you need. Also, the balcony compensate for the smaller room. The weather was nice so we had the dinner on the balcony. I wish I could stay longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Fany Pey Diana, San Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel closed to the main street and train station. Very convenient. Breakfast was great. Hotel room was a little be outdated, but the price was good.
Stayed 1 night in Jul 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Raymond-Yves, Kenner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and so close to the train station. Breakfast was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Leslie

Disliked: Staff & service, property conditions & facilities
Our room was a little tired, but overall ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelent for solo travelers!
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and not too expensive (for Zermatt).
Check-in was next door at Continental Hotel but given plenty of notice of this. Reception was so helpful with extra pillows and a kettle as well as being efficient and professional. Was very impressed with this. Location was very central to everything and having an outdoor section to our room was very welcome (although no shade available). Room was spotless and extremely comfortable. Pity we were only stopping two days. Zermatt itself is very busy, lots of restaurants/thing to do and lots of visitors and we are glad we finally made it there. Often gets cut off in winter and with local storms we were worried ourselves as trains from Visp were bus replacement. But all worked for us in the end and very happy we chose this hotel to stay at.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff was helpful. Awesome location! Very clean and comfortable. Breakfast was wonderful! Would return if visiting Zermatt
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, amenities
Close to the train station and shops. Good restaurant. Efficient staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

4/10 Poor

SHUBHADA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. The rooms are very cramped 2. There is no window in the room as shown in the pictures on expedia. 3. The bathroom is very small and there in not enough space even to stand while taking shower. The picture on expedia shows a decent sized bathroom. 4. The room was unclean and the pillows and bed sheets were not changed. 5. We had requested a room on higher floor but we were assigned a room on the first floor which was noisy. 6. Thus the price paid by us is too expensive and we did not enjoy our stay at all. We are totally disappointed as it seems expedia does not verify the postings on their website. We will never book again on expedia.
Stayed 2 nights in Jun 2024

6/10 Okay

Dennis

Small rooms and bathrooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Property is a 5 minute walk from train station centrally located in the heart of Zermatt.
Stayed 2 nights in Jun 2024

4/10 Poor

Swapnil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you pay this is a mediocre hotel. There was absolutely no staff at anytime. Breakfast is just for name sake.quadruple room is really tiny. I should have rather paid and stayed elsewhere. The carpet is some ugly color and room doesn’t look fresh though it’s clean. Bathroom is also real tiny
Stayed 2 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confy home base in Zermatt
Great room (with extra sitting area AND porch to sit out on to enjoy the view!) that was quite convenient to the main train station, Gornergrut Station, restaurants and shopping. Generous breakfast was tasty and a variety of options.
Stayed 2 nights in May 2024

8/10 Good

vijay, Delhi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
PROPERTY WAS NEARBY TO STATION WITH BASIC FACILITIES ,ROOM WAS GOOD HAVING GOOD VIEW FOR THE MOUNTAINS, ENGLISH BREAKFAST WAS A DELIGHT.
Stayed 2 nights in May 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Alphubel. The breakfast room was spacious with friendly staff and plentiful choices.
Stayed 2 nights in May 2024

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Hotel was fine . You have to check in at the hotel next door . Very convenient location ,right in the center of town and close to the train station .It had free breakfast ,which was nice . We went up Sunegga $25 instead of Gornergrat $115 . I thought the view was as good . if you're looking for options .The photo you're seeing is the back of the hotel ,not so swiss on the front side .
Stayed 2 nights in May 2024