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Family Room (2 adults and 2 children) with Balcony or Terrace

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room with balcony or terrace

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room with view to the Matterhorn, Balcony or Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room with Balcony or Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Alpenroyal features an indoor pool and a spa tub. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Zermatt hotel also offers a sauna, a terrace, and multilingual staff.

Hotel Alpenroyal is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Ski passes available
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Year Built - 1985
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Total number of rooms - 31
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Room Amenities

Hotel Alpenroyal offers 31 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Hair dryer
  • In-room safe
  • Desk
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Heating
  • Towels provided
  • Bedsheets provided
  • Wardrobe or closet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Eurocard, and cash.

Front desk opens daily at 8:00 AM

Front desk closes daily at 10:00 PM

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Car not required

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Children stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per day
  • Dogs only
  • 1 total pets
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is not required for transportation to and from this property.

Hotel Names

  • Alpenroyal Zermatt
  • Hotel Alpenroyal
  • Hotel Alpenroyal Zermatt
  • Alpenroyal Hotel Zermatt
  • Alpenroyal
  • Hotel Alpenroyal Hotel
  • Hotel Alpenroyal Zermatt
  • Hotel Alpenroyal Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Reviews

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