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Grand Hotel Zell Am See

4.0 star property

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Photo gallery for Grand Hotel Zell Am See

Junior Suite, Balcony, Lake View (Open Gallery) | Terrace/patio
Casino
Restaurant
Deluxe Room, Balcony, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • On private beach
  • Room service
  • Parking available

Explore the area

Map
Esplanade 4-6, Zell am See, Salzburg, 5700
  • Lake Zell
    ‪1 min walk‬
  • Zell am See Leisure Centre
    ‪6 min walk‬
  • City Xpress Ski Lift
    ‪7 min walk‬

Room options

View all photos for Family Room, Balcony, Lake View

Family Room, Balcony, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Balcony, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, Balcony, Lake View (Open Gallery)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony, Lake View (Open Gallery)

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 2 Bedrooms, Sauna, Lake View

Grand Suite, 2 Bedrooms, Sauna, Lake View | Living area | TV

Grand Suite, 2 Bedrooms, Sauna, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Comfort Double Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Room amenity

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Double Room

  • 226 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony, Lake View

Deluxe Room, Balcony, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, Lake View

8.0 out of 10
Very good
(5 reviews)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View (Open Gallery)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Lake View (Open Gallery)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room (Air Condition)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room (Air Condition)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony, Lake View

Superior Double Room, Balcony, Lake View | Balcony view

Superior Double Room, Balcony, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony, Partial Lake View (Air Condition)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room, Balcony, Partial Lake View (Air Condition)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony, Partial Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room, Balcony, Partial Lake View

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Sauna, Lake View

Deluxe Double Room, Sauna, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Sauna, Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Indoor pool

The Gast House Zell am See

  • Pool
  • Spa
  • Free WiFi
  • Gym
4.8 out of 5, Exceptional, (62)
The price is $154
per night
$175 total
includes taxes & fees
Mar 27 - Mar 28
The Gast House Zell am See

About this property

Grand Hotel Zell Am See

4-star Zell am See hotel with casino
Catch some rays on Grand Hotel Zell Am See's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Grand Hotel Zell Am See offers 131 accommodations with minibars and safes. Each accommodation is individually decorated. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

GrandSpa has 6 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Zell Am See like a complimentary children's club and an indoor pool.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a children's pool, a steam room, and a fitness center. Parking is available onsite for a surcharge.

Grand Hotel Zell Am See is a smoke-free property.

Grand Hotel Zell Am See has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Valet parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Slot machine
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Individual decor
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are not permitted in this property's restaurant and wellness area.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Zell Am See
Grand Zell Am See
Zell Am See Grand Hotel
Zell Am See Grand
Grand Hotel Zell Am See Hotel
Grand Hotel Zell Am See Zell am See
Grand Hotel Zell Am See Hotel Zell am See

Grand Hotel Zell Am See Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 433 reviews
Rating 8 - Good. 136 out of 433 reviews
Rating 6 - Okay. 30 out of 433 reviews
Rating 4 - Poor. 16 out of 433 reviews
Rating 2 - Terrible. 15 out of 433 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views over the lake
Lovely stay. Friendly welcome, easy check-in. One of our party upgraded at check-in (not me, it's never me, lol). Beautiful rooms overlooking the gorgeous lake. The half-board option was very good value for money. Very short stroll to the bars (incl Crazy Daisy's which is literally a stones throw away) and Christmas market. I'll definitely stay there again when the opportunity arises.
Stayed 1 night in Dec 2024

4/10 Poor

Ramona

Stayed 7 nights in Oct 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing, friendly and helpful. A beautiful old building in a fantastic spot, 5 mins walk from the train station and 5 mins to the picturesque town centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great
Stayed 1 night in Oct 2024

10/10 Excellent

Miss J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food was good.i do think our room could have done with up dateing with a lick of paint
Stayed 7 nights in Sep 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room had a gorgeous view of the lake. Staff were extremely helpful. Had a wonderful stay.
Stayed 2 nights in Jul 2024

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was phenomenal and so very helpful. Lake & property location was great. Brewery and cafe open/service times were limited and somewhat confusing. Our room was clean and beds were comfortable. No air conditioning, which we knew about, so we brought fans and were also supplied with fans but am uncertain if this is normal or our room just happened to have some fans left in it. Biggest issue was that the train runs directly next to the hotel and is quite loud since we needed to leave our doors and windows wide open at night in order to cool our room enough to sleep. We were able to get some sleep with 5 fans going, 2 noise machines and ear plugs. It’s a beautiful setting with great staff and clean rooms but if you’re a light sleeper who requires coolness to sleep, this might not be the best option for you.
Stayed 3 nights in Sep 2024

8/10 Good

Rollin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning needs to requested separately and is not included in the Expedia quoted rate We had two fans in the room and a door that opened to the lake and we were comfortable as we were only in the room after sunset. The dining was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

FT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great staff
Fabulous location , wonderful hotel . Very comfortable beds, superb food , we booked half board ,which even included afternoon snacks. Only thing to criticise in our room ( we booked a superior double with sea view ) was the shower, very small and the shower head not fixed properly and making it difficult to shower, we called maintainence, but it wasn’t fixed . Trains regularly going past the hotel also very noisy during the night
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel on lake
Lovely hotel, staff amazing, direct access to lake for swimming in summer. Only let down is no air conditioning in rooms, just fans so quite warm at night.
Stayed 1 night in Jul 2024

8/10 Good

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with great staff. Bruno in the dining room was an exceptional waiter with great attention to detail. We will definitely be recommending The Grand Hotel to our friends!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot to enjoy Zell am See.
Stayed 2 nights in May 2024

10/10 Excellent

sultan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق وموقع ممتاز
Stayed 3 nights in May 2024

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic on all levels, especially the dining - will return!
Stayed 7 nights in Mar 2024

10/10 Excellent

khalid

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options, amazing 5 course dinners as well as afternoon snacks, just what you needed after a day skiing. Grand spa area was fantastic treatment for post ski recovery. Absolutely loved our stay at the Grand best location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Thomas, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful & staff were amazing, always extremely helpful. The area itself was beautiful with some many options for delicious meals.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not worth it for the price we paid
Flat pillow resulted in pain at hubby back for the rest of our trip. We stayed in various hotels prior to this and had no issue. Although they provided different types of pillows but are really flat. They damaged my luggage too. It was a new samsonite luggage I bought in Austria as the one I had was damaged by ground control at the airport. Just 1 week old and it’s damaged again, it was carried and put into our room by the valet. They offered compensation though, by waiving off our room service dinner. But I rather they be careful about handling our stuffs than such compensation.
New luggage damaged
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly wonderful hotel!
What a wonderful hotel! Beautiful historic building in a stunning location with wonderful facilities, food and fantastic staff. I received a free upgrade and had a huge wellness room with an in room sauna and a stunning balcony overlooking the lake. The half board was such great value with a lovely 2 course mid afternoon snack, fabulous 5 course gourmet dinner and wonderful breakfast spread. They even dropped me off at the station as it was snowing. Lovely staff throughout the hotel, and great spa and pool facilities. Highly recommended, I will definitely be back!
Wellness room
In room sauna
Half board dinner
Restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Stayed 1 night in Oct 2023

10/10 Excellent

Shaikha

Stayed 3 nights in Sep 2023