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i would refer to my relatives and friends to stay there
Maria Elena
Stayed 4 nights in Feb 2023
6/10 Okay
Edlouie
Traveled with family
Mar 24, 2024
Liked: Staff & service
Disliked: Amenities
The place looks run down. Needs fresh paint. Pillows are flat. Bedsheet and towels are old and frayed. No iron. No cable. Breakfast is always late. Not worth the price I paid.
When there is a convention. The management should prepare the facilities like elevator, operating...
Francisco
Stayed 1 night in Aug 2022
10/10 Excellent
Alejo
Oct 27, 2021
Alejo
Stayed 2 nights in Oct 2021
6/10 Okay
Verified traveler
Business traveler
Oct 3, 2021
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not so good. I think just because I booked through Hotels.com, they gave me a second floor room next to the street. It was very noisy early in the morning. The room also smelled of dank and sewage that has not been cleaned in a long time.
Room was nice, it was spacious and had a lot of furniture. Location of the hotel was also near the mall and a lot of public transportation is available just outside the hotel. Only issue I encountered was the breakfast was not delivered the following days.
It was near the town but the rooms are not sound proof. I checked in for an important online seminar but I was hearing the television of the room on top and the hallway sounds of children shouting and people talking are also heard
Verified traveler
Stayed 1 night in Nov 2020
6/10 Okay
Ana Beatriz
Business traveler
Mar 14, 2020
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ana Beatriz
Stayed 1 night in Mar 2020
8/10 Good
Jon
Business traveler
Feb 21, 2020
Liked: Staff & service
Disliked: Cleanliness
Has basic gaps but makes effort to be responsive
No hotel is really perfect. Thus, what is equally important is how the hotel appropriately rectifies or makes up for the gaps and deficiencies to make guests as comfortable as possible. Astoria Zamboanga is such hotel. I found the cleanliness and overall condition of my room very poor. Initially, the room was tidied up upon my request. But the staff did not stop there; they transferred me to another room, which was not only better maintained but also was bigger and of better overall condition.