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The Westin Zagreb

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Zagreb

Lobby
Meeting facility
Restaurant
Presidential Suite, 2 Bedrooms, City View | Living room | 102-cm LCD TV with satellite channels, TV, pay movies
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Krsnjavoga 1, Zagreb, 10000
  • Croatian National Theatre
    8 min walk
  • Ray Grill & Club
    4 min walk
  • Zagreb West Station
    10 min walk
  • Zagreb (ZAG)
    26 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Westin, Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room | 102-cm LCD TV with satellite channels, TV, pay movies

Presidential Suite, 2 Bedrooms, City View

  • 2045 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Sheraton Zagreb Hotel

Pool
Spa
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $108
per night
$122 total
includes taxes & fees
Jan 12 - Jan 13
Sheraton Zagreb Hotel

About this property

The Westin Zagreb

5-star hotel in Donji Grad
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
In addition to a full-service spa, The Westin Zagreb features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 17222 square feet (1600 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

The Westin Zagreb is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Westin Zagreb has a restaurant on site.
24-hour room service is available.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 886 reviews" "
Rating 8 - Good. 279 out of 886 reviews" "
Rating 6 - Okay. 101 out of 886 reviews" "
Rating 4 - Poor. 30 out of 886 reviews" "
Rating 2 - Terrible. 28 out of 886 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Asim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyrhing was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Srdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Elmer, Miami

Traveled with partner
Disliked: Amenities
Dated facility that requires more maintenance. There was a leak in the bathroom and curtains were very worn out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gunther

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large suite with one and a half bathrooms, super comfortable bed. At dinner in the hotelI I eat the best fish and chip in my 61 years on this earth, how do you top that?
Stayed 1 night in Sep 2024

8/10 Good

Saurabh

Stayed 1 night in Sep 2024

6/10 Okay

Mikael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel that is due for a facelift. Staff friendly and great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff throughout the hotel
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This property was nice, typical Westin. They do offer a late check out all the way up to 1!! Very helpful. My only suggestion is to remind guests that they have a free breakfast option. I’m
Stayed 2 nights in Sep 2024

4/10 Poor

Seton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was gross. The bathroom had hair in the shower. The ceiling was leaking. The room was so dusty. The bed was horribly uncomfortable. There was a massive spider on our wall. We saw a cockroach at the hotel breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Loretta and Jon, Maitland

Stayed 2 nights in Aug 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and large parking area.
Stayed 1 night in Sep 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

HUIXUE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Shen-Yi

Stayed 1 night in Aug 2024

6/10 Okay

Christian

Liked: Staff & service
Disliked: Property conditions & facilities
Good central location but rooms require upgrades.
Stayed 1 night in Aug 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the uniqueness of Zagreb
Stayed 1 night in Aug 2024

10/10 Excellent

Dubravko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly personnel, and attention to details.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay at the Westin Zagrib!
My stay was comfortable and amazing!
Stayed 5 nights in Aug 2024

10/10 Excellent

Canice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Irina, Concord

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Very good location and excellent breakfast. However property needs modernization. Old and damaged carpets, AC needs maintenance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon M, Maitland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
An outdated hotel
The hotel was worn out. Needs a refresh. The TV on our room made an annoying constant clicking noise. We booked the room because of the pool and learned during check-in that it was closed. Unfortunately our room was non-refundable. On a positive note, they offered to pay for a cab so we could go to another hotel to use their pool, the air conditioning worked great in the room and they offered free bottled water.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 10 nights in Jun 2024