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Hotel Altavista

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Altavista

Terrace/patio
Executive Room | Interior
Restaurant
Garden
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Prolongación Ramón, Corona y Libramiento Km. 2.5 Libramiento, Zacatlán, PUE, 73310
  • Revolucion Municipal Market
    3 min drive
  • Temple of San Pedro
    3 min drive
  • Ex-Convent of San Francisco
    3 min drive

Room options

View all photos for Family Twin Room

Family Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Twin Room

  • 452 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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About this property

Hotel Altavista

3.5-star Zacatlán hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Hotel Altavista offers 4 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Zacatlán hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Complimentary uncovered self parking is available on site.

Hotel Altavista has designated areas for smoking.

A complimentary continental breakfast is served each morning between 9:00 AM and noon. A complimentary manager's reception is offered each day.
Hotel Altavista has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's toys
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Handrails in hallways (28 inches high)
  • Handrails in stairways (28 inches high)
  • Low-height electrical outlets in bathroom
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Altavista Hotel
Hotel Altavista Zacatlán
Hotel Altavista Hotel Zacatlán

Hotel Altavista Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 39 reviews" "
Rating 8 - Good. 3 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Violeta

Stayed 2 nights in Sep 2023

10/10 Excellent

Jaime

Stayed 3 nights in Sep 2023

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad en general
Stayed 1 night in Sep 2023

10/10 Excellent

norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jaime

Stayed 1 night in Jul 2023

10/10 Excellent

Daniel, Grinnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy cómodo, limpio, y que brinda una experiencia única. El despertarse y poder ver las nubes a tus pies desde tu cama es una de las experiencias más increíbles. El equipo es muy amable y me hicieron sentir como el cliente más importante. El desayuno incluido es buenísimo y el costo de los adicionales perfecto. Sin duda mi primera opción en Zacatlán.
Stayed 2 nights in Apr 2023

10/10 Excellent

MIKAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Considering this is a small town the Hotel is OK. I little noisy due is next to a main road. Good price.
Stayed 2 nights in Dec 2022

8/10 Good

Rosario Selene Pérez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es muy sencillo pero el staff nos trato increíble desde antes de nuestra llegada y el hotel tiene una vista maravillosa
Stayed 2 nights in Sep 2022

2/10 Terrible

Manuel, Hesperia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the price and to noise
Stayed 1 night in Jul 2022

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience. The hotel is very well located and it has a wonderful view. The room was super clean and cozy. The staff was absolutely amazing specially Daniel the manager. He took great care of myself even before check in Sent hotel information and activities, so I could plan my trip. During check in he was super nice and gave recommendations on things to do and places to visit like restaurants and bars. Zacatlán is a beautiful place worth visiting. Waterfall near by is a must and the town is charming. I had an awesome experience and I’m sure to be back soon.
Stayed 1 night in Apr 2022

10/10 Excellent

JUAN, TORREON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una vista excelente a Zacatlán. Está cómodo. Tranquilidad y seguridad. Personal muy atento y amable. Hay que tener transporte propio para movilizarse.
Stayed 2 nights in Nov 2023

10/10 Excellent

MIGUEL

Stayed 2 nights in Nov 2023

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en gral es bueno y mi amplia la habitación, la vista es muy placentera hacia la ciudad y el valle
Stayed 2 nights in Nov 2023

8/10 Good

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el lugar, es lindo y acogedor, lastima que al hacer el check in no fue amable la recepcionista.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel bonito pero ruidoso
La ubicación del hotel permite tener vistas preciosas de Zacatlán. Lamentablemente se encuentra muy cerca de la carretera federal por lo que el tráfico pesado hace mucho ruido sobre todo en las noches. De hecho, el hotel proporciona diariamente tapones para los oídos, pero, de todos modos, es insoportable el ruido de los camiones. El restaurant del hotel se encuentra cruzando la carretera y es peligroso. Abre a las 9 am para desayunar y cierra a las 6 pm por lo que no hay servicio de cena y debes pedirlo a domicilio. No hay restaurantes cercanos. El agua caliente no dura mucho por lo que hay que bañarse rápidamente. No tienen buen servicio de drenaje. la habitación debe cerrararse herméticamente para evitar el ruido, pero se acaba el oxígeno y hay que abrir un poco la puerta corrediza.
Stayed 4 nights in Oct 2023

10/10 Excellent

Humberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y bella vista
Stayed 1 night in Oct 2023

10/10 Excellent

Bertha Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal muy buena, el lugar lindo y limpio.
Stayed 2 nights in Oct 2023

10/10 Excellent

Luis Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Grandiosa vista, el restaurante muy recomendado por la calidad de los alimentos y el excelente trato.
Stayed 2 nights in Oct 2023

10/10 Excellent

Francois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar y habitación amplia y bien equipada
Stayed 2 nights in Sep 2023

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Pues en general básico!
Pues en la descripción de las amenidades ofrecen una tina la cual no había,en cuánto a las amenidades del baño muy limitadas y en cuánto a canales de televisión también los básicos y el internet muy malo.
Stayed 3 nights in Aug 2023

10/10 Excellent

Norma Aurora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar con muy bonita vista, hay estacionamiento y las habitaciones cómodas
Stayed 1 night in Aug 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

2/10 Terrible

FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cancelaron de último momento
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos Gustó mucho la Vista que tiene el Hotel y del Restaurant. lo que esta un poco complicado es el acceso al Hotel, no está muy claro la entrada
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel en las montañas con vista espectacular
Un hotel muy agradable con una cama perfecta para descansar y un precioso balcón
Stayed 1 night in Mar 2023