This smoke-free hotel features a full-service spa, a restaurant, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Pozo Viejo offers 17 accommodations. Televisions come with satellite channels.
Bathrooms include showers. This Zacapoaxtla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Pozo Viejo features a full-service spa. This Zacapoaxtla hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Pozo Viejo is a smoke-free property.
Restaurante De Santiago - This family restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
A restaurant
Restaurants on site
Restaurante De Santiago
Things to do
Full-service spa
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Picnic area
Terrace
Full-service spa
Couples treatment rooms
Massage
Treatment room
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
21-inch TV with satellite channels
Food and drink
Limited room service
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Access methods
Private entrance
Pets
Pets allowed for an extra charge of MXN 100 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Pet fee: MXN 100 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
There is limited hot water on site
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Pozo Viejo Hotel
Hotel Pozo Viejo
Capital O Pozo Viejo
Pozo Viejo Zacapoaxtla
Pozo Viejo Hotel Zacapoaxtla
Pozo Viejo Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
El concepto de hotel me gusto, lo unico que si creo que pudieran mejorar es que en la habitación de 4 camas en donde 2 estan arriba deberian colocar un soporte en medio para que este mas reforzada la parte de arriba
El ambiente rústico y su restauran son ideales para descansar, el complemento del spa es bueno... Considero si tener ventiladores en las habitaciones que no cuentan con calefacción ya que por la humedad y en bochorno la habitación se siente caliente. . Y ojalá solo hubiera alguien en el restaurante que pudiera darte un café o algo sencillo para la noche ya que el restaurante cierra a las 7pm .
Eduardo
Stayed 2 nights in Apr 2024
8/10 Good
Concepcion
Apr 20, 2024
Liked: Property conditions & facilities
No hay servicio a la habitación después de la 9 de la noche queríamos un café y nos enviaron a la gasolinera
Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Carlos Javier
Stayed 1 night in Dec 2021
10/10 Excellent
Mary Paz
Traveled with partner
Sep 23, 2021
Liked: Cleanliness, staff & service, amenities
Me encanto, solo las almohadas no tan altas estarían de lujo
Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
Al llegar no me daban la habitación porque según estaba ya rentada !
Tardaron en organizarse como 30min !!
Finalmente me dieron una habitación más gran y todo estuvo excelente
Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Excelente ubicación pra el descanso y lugar base para poder explorar otros municipios. Cuenta con su propio restaurante... Muy buena atención de parte del personal.