The Royal Oak Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Oak Hotel

Exterior
Outdoor dining
In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
15 Market Place, Helmsley, York, England, YO62 5BL
  • North York Moors National Park
    1 min walk
  • Duncombe Park
    3 min walk
  • Cleveland Way
    4 min walk
  • Durham (MME-Teesside Intl.)
    48 min drive

Room options

Double or Twin Room (Room 3)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room ( Room 4)

  • Sleeps 2
  • 1 Double Bed

Double Room (Room 5)

  • Sleeps 2
  • 1 King Bed

Double Room (Room 2)

  • Sleeps 2
  • 1 King Bed

Double Room (Room 1)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Royal Oak Hotel

3-star York inn steps from North York Moors National Park
This smoke-free inn features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include laundry facilities, a library, and a picnic area.
The Royal Oak Hotel offers 5 accommodations with safes and complimentary bottled water. Digital television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The inn offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This York inn also offers a library, a picnic area, and laundry facilities.

The Royal Oak Hotel is a smoke-free property.

The Royal Oak Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The check-in location differs from the property location; go to: [On-site bar]

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Royal Oak Hotel Helmsley
The Royal Oak Hotel Inn
Royal Oak Helmsley
The Royal Oak Hotel York
The Royal Oak Hotel Inn York

The Royal Oak Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 79 reviews" "
Rating 8 - Good. 31 out of 79 reviews" "
Rating 6 - Okay. 13 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 1 night in Aug 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfy stay
The room was spacious and comfy. The staff were super friendly and heoful. However wifi did not work at all and beer was poor quality.
Stayed 1 night in Jul 2024

6/10 Okay

Elisabeth

Pretty average
The accommodation was much as expected. The room clean and tidy but the windows were not double glazed and so outside noise easily heard. In the bathroom little things like the toilet roll placed too far back and no plug in the hand basin were minor inconveniences.
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in center of town. Walkable to all the attractions. Enjoyed our stay room was very cute and well decorated.
Stayed 1 night in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, room comfort
Dont advertise free wifi when there isnt any
Spacious room, nice view over market square. Shower room needs refurbishment. Very disappointed that there was no free wifi in the public areas nor in the room.
Stayed 1 night in Sep 2023

8/10 Good

wendy

Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Nice sized room. Right in the square. Bathroom a bit manky.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff member at check in and during the afternoon in the bar was very helpful & knowledgeable. We found the room and facilities to be excellent, other than the bed which was a little uncomfortable. Disappointed to return at only 1045pm to be told last orders had been called at the bar and we couldn't have a final drink. Other than that would recommend and would stay again.
Stayed 1 night in Jul 2023

2/10 Terrible

Jenny

Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Shirley

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean but dated premises. The room was specious & bed comfortable. Staff were very friendly & noise from the bar area below not a problem. Breakfast was a little disappointing but good pre-selection the night before. Parking outside was convenient but council run public car park free between 6pm & 9am. All in all a decent stay for the convenience & friendliness.
Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Stayed 1 night in Dec 2022

8/10 Good

Terry

Stayed 1 night in Nov 2022

2/10 Terrible

alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dreadful, Things old and some not working (including some lights and Wi-Fi) but worst of all very loud music from down below till 11pm so couldn’t hear myself think. (All recorded) Awful, worst of places I’ve been and all for £100!!!
Stayed 1 night in Aug 2022

10/10 Excellent

terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully set-up room with comfortable bed and pillows, and useful other units. Provision of water bottles and good range of teas and coffees was excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV Didn't work
Stayed 1 night in Jun 2021

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly small hotel.
Pleasant stay in a friendly small hotel. Manager was helpful, room was comfortable and breakfast was good. Only downsides were: no TV reception, one of the sockets didn’t work and the toilet macerator was really noisy. I parked outside the hotel at what appeared to be hotel parking, but received a parking ticket. I wish I had been informed that the parking didn’t belong to the hotel and would need to be paid for.
Stayed 1 night in Jun 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helmsley & the Royal Oak
The Royal Oak is well positioned in the market place and is run by friendly welcoming staff. The Pub Grub menu is limited but the the food was excellent and the beer was superb. Helmesley has a lot going for ir, we would definately go again!
Stayed 2 nights in Oct 2020

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date night
Pleasant trip away, staff were excellent and the food and service was top notch A++++++
Stayed 1 night in Sep 2020

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020