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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Front of property
Restaurant
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(87 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, soundproofing

FAMILY SUITE

9.2 out of 10
Wonderful
(5 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, soundproofing

Suite

7.0 out of 10
Good
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, desk, soundproofing

Club Room

9.2 out of 10
Wonderful
(26 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, soundproofing

Club Deluxe

9.2 out of 10
Wonderful
(21 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Milner York

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1412)
$159 nightly
The price was $187
The price is $159 total
includes taxes & fees
The Milner York

About this property

Malmaison York

4-star hotel in Bishophill
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison York is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1336 reviews
Rating 8 - Good. 346 out of 1336 reviews
Rating 6 - Okay. 136 out of 1336 reviews
Rating 4 - Poor. 56 out of 1336 reviews
Rating 2 - Terrible. 26 out of 1336 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely 4 night stay in York

Excellent location, equidistant train station and Minster, 10min walk either way. Sora rooftop bar\restaurant a real bonus, we had good weather so that helped. Staff friendly and very helpful, recognised it was my birthday and gave us a voucher for 2 x free drinks. Two minor observations: the settee\couch in our room (506) was very uncomfortable, style over practicality; no recycle bins I could see, even at breakfast no cereal cardboard recycling. Overall really enjoyed our stay, would definitely recommend Malmaison and will go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend for an anniversary

Lovely hotel and they really made it special for our anniversary
Stayed 1 night in Mar 2025

8/10 Good

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The club deluxe room was excellent, very spacious
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Stay

Unfortunately we were told on arrival that the room we’d booked via Hotels.com was not available as there had been a booking error on the system where they’d oversold the room type and as we were the last group to check-in, it would be ourselves having to comprise. We had paid for a large twin room with a river view. We were given a small basic twin room, no view. The room was comfortable and the manager added breakfast onto our booking as an apology.
Stayed 1 night in Mar 2025

10/10 Excellent

Kirnvir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

10/10 Excellent

D

Stayed 1 night in Feb 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room - used the upgrade option. Air con temp a bit tricky to control, be nice to see options for pillows like other hotels do. Opted out of housekeeping in exchange for drink form bar was a nice touch.
Stayed 3 nights in Mar 2025

6/10 Okay

Peter, Winchester

Business traveler
Rooms starting to look tired. Cleaning of rooms not great. Food choices and service not up to usual Mal standards
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything overall, enjoyable stay, clean and comfortable. Location so handy and feels safe. Bathroom window did not have curtain just a window covering which I did not like.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

kitty

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and polite staff. Lovely breakfasts, slightly expensive.
Stayed 1 night in Feb 2025

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025