Holiday Inn Express York by IHG

3.0 star property

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Photo gallery for Holiday Inn Express York by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Point of interest
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Malton Road, York, England, YO32 9TE
  • Shambles
    ‪4 min drive‬
  • York Minster
    ‪5 min drive‬
  • York City Walls
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪67 min drive‬

Room options

Standard Room

  • 211 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed

  • 211 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 211 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 211 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • 211 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express York by IHG

3-star York hotel with restaurant
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express York by IHG offers 49 accommodations with safes and coffee/tea makers. Premium digital television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express York by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York
York Holiday Inn Express
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express York Hotel
Holiday Inn Express York Hotel York
Express York By Ihg York
Holiday Inn Express York
Holiday Inn Express York by IHG York
Holiday Inn Express York by IHG Hotel
Holiday Inn Express York an IHG Hotel
Holiday Inn Express York by IHG Hotel York

Holiday Inn Express York by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Leanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family trip
Bathroom was substandard in terms of cleanliness with mouldy silicone around the shower area and poor re grouting of tiles in bathroom floor. Pillows smelt musty and we werent able to use them because of this. Breakfast was adequate but far from the quality we’ve had at other holiday inn express establishments
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth, Bottesford

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly and efficient staff. Breakfast has good choice and clean buffet area. Helpful and friendly team in buffet area.
Stayed 2 nights in Dec 2024

2/10 Terrible

jacqueline

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Sue

Liked: Staff & service
York
Rooms were a little on the small side ,,, Check in and check out where easy and quick , breakfast was good .
Stayed 2 nights in Dec 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for our stay, an easy hop into the centre on transport or uber was very reasonable. Breakfast was lovely and bed was very comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
We stayed for 2 nights the staff were great always happy and polite, a man called chris was very helpful when we wanted to go onto york centre he ordered us a taxi and gave us a card of the firm they use which was way cheaper than a uber,the room was clean,tidy and warm for us which was a nice welcoming on a cold day i would definitely recommend for a stay
Stayed 2 nights in Nov 2024

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean room very comfy bed
Stayed 2 nights in Nov 2024

10/10 Excellent

mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and would stay again
Lovely warm welcome from reception despite us arriving 2hrs before check in. Very friendly and helpful staff throughout our stay. Breakfast was well presented and a good selection & quality. The only down aide for me was staff hoovering outside my room at 8am, and dirt build up on floor tiles in bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, friendly check in, room clean and had all amenities. Warm hotel, breakfast laid out perfectly and hot. All the requirements you could need varied on your taste.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Discovered we had paid twice . The Manager was very helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with a good choice of breakfast items
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can't do enough for you and smiley and pleasant and the breakfast is excellent and 2 minutes to the Monks Cross park and ride for York Central
Stayed 1 night in Nov 2024

10/10 Excellent

Abi

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Francisico, Hayward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David at front desk went above and beyond to meet our needs. Great environment! Thanks a lot.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan, Nantucket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Nov 2024

10/10 Excellent

raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff excellent, also cleaning and. Other staff excellent 👏 .
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Mr. D R

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
5/5 Service 👏⭐️
Service is 5/5. Kudos to all of them, very helpful and friendly staff. Great breakfast and parking. Room is basic, just exactly what you need. Mattress a bit soft to our liking, but the pillows are superb. Had issues with toilet but minor. And the best part: no smell!
Stayed 3 nights in Nov 2024