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Hilton York

4.0 star property

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Photo gallery for Hilton York

Restaurant
Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk
Meeting facility
Reception
Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • York City Walls
    ‪2 min walk‬
  • Shambles
    ‪3 min walk‬
  • York Minster
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area | Smart TV

Double Room with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room | 1 bedroom, premium bedding, in-room safe, desk

Two Double Bed Guest Room

8.0 out of 10
Very good
(19 reviews)
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room

Double Guest Room | 1 bedroom, premium bedding, in-room safe, desk

Double Guest Room

8.6 out of 10
Excellent
(36 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for King Hilton Suite with Sofa Bed

King Hilton Suite with Sofa Bed | 1 bedroom, premium bedding, in-room safe, desk

King Hilton Suite with Sofa Bed

7.4 out of 10
Good
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View | 1 bedroom, premium bedding, in-room safe, desk

King Guest Room with Tower View

8.6 out of 10
Excellent
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Hilton Guest Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room with Tower View

1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room with Tower View

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room With Balcony

  • Sleeps 2
  • 1 Double Bed

Double Room With Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

King Hilton Suite With Sofa Bed

  • Sleeps 3
  • 1 King Bed

Hilton Guest double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1067)
$119 nightly
The price was $140
The price is $119 total
includes taxes & fees
Hampton by Hilton York Piccadilly

About this property

Hilton York

4-star hotel in City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and conference space are onsite.
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge). Event facilities measuring 4331 square feet (402 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton York is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1005 reviews
Rating 8 - Good. 280 out of 1005 reviews
Rating 6 - Okay. 156 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Reception staff were terrible. We completed paperwork on arrival and they said they would text when the room was ready. We came back to the hotel at 4.30pm and it took 15 minutes to sort out a room, I had to show them my email confirmation etc, not sure what happened but whatever we took time to do earlier had disappeared. The next day we checked in our bags and when wr returned they took our tickets and came back after a good 10 minutes with 1 holdall, not as described. I had to go to the baggage room myself as they bags could not be located by the staff. Room was ok, bathrooms are awful. Staff in the bar and at breakfast are absolutely fantastic 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean hotel in a great location

Fantastic and great location
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lovely hotel. Very nice breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Niels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast! Eggs cooked to order.
Stayed 1 night in Mar 2025

10/10 Excellent

Niels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Hilton -- absolutely phenomenal professional and welcoming front desk staff. Excellent location directly across from the historic Clifford's Tower, and in very close walkable proximity to so much of what makes this city so magical -- less than ten minutes from The Shambles and some of the best cask ale pubs in the region. The hotel and our room looks like it's recently greatly benefited from a good refurbishment (and smells a bit too much like it, too - a small negative). An excellent and affordable choice for a stay.
Stayed 1 night in Mar 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, the room was very basic. Breakfast was good.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ask for a high floor

Brilliant location but very noisy room we were on floor 1 facing a court yard and side street which had many pubs on it , people were shouting till the late hours then a bin lorry arrived at 06:30 not ideal ask for a high floor and you will be good
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, beds very comfy. Staff friendly.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently refurbished. Friendly staff. Prompt attention. Central location.
Stayed 2 nights in Feb 2025

6/10 Okay

Roy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Dean

Liked: Staff & service
Location was great close to local attractions, parking very expensive at £30 a night. Very noisy when people walking past rooms etc. couldn’t get hot water out of the shower, although we where offered a room change 24 hrs after making them aware of the situation but we only had a night left so didn’t move.
Stayed 2 nights in Feb 2025

8/10 Good

Charlotte

Stayed 1 night in Feb 2025

4/10 Poor

Clodagh

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location

Lovely hotel, great location , would use again, Hilton never disappoint
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

4/10 Poor

Thom

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the hotel is extremely dated. The carpets, wallpaper, furniture curtains etc. all 90s throwbacks, in a bad way. The bath is narrow and the shower curtain horrible. They were tight with toilet roll also. The ‘double’ bed was the smallest double I’ve slept in, it was more 3/4 length. It was an uncomfortable nights sleep. There is no air conditioning in the rooms and the windows hardly open. The room was stuffy and warm. We would not stay here again. Far too old fashioned. Check out Clementine hotel in Bootham instead - absolutely amazing in every way!
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Emma

Stayed 1 night in Jan 2025