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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Bar (on property)
Exterior
Terrace/patio
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • Shambles
    ‪4 min drive‬
  • York Minster
    ‪6 min drive‬
  • York Racecourse
    ‪7 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star hotel in Fulford
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 0 square feet (0 square meters) include conference space. This Georgian hotel also offers a terrace, a garden, and a picnic area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

York Pavilion Hotel, Sure Hotel Collection by Best Western has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Restaurants on site

  • Langton's Brasserie

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff. Lovely hotel although Didnt appreciate £15 parking for 24 hours. Surely if people staying a reduced fee could be applied? But otherwise lovely room, asked for a quiet room which was provided for and easy check in and out.
Stayed 2 nights in Jan 2025

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort

Could do with a bit of TLC

Stayed here over the last 20 years. It could do with updating and more stable Wi-Fi. Great curry house 20 mins walk away.
Stayed 1 night in Jan 2025

8/10 Good

T A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Breakfast needs improvement

Lovely staff and beautiful common areas. Attractive, warm room.
Stayed 1 night in Jan 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staff were excellent from start to finish. It was the staff who made the stay, very efficient. Room was spacious and clean. En suite bathroom was adequate but a little tired, needs a freshen up. Mattress was tired and not very comfortable, but was adequate. First night, I was woken early hours by what sounded like a trolley of crockery being wheeled on a flagstone floor. Wore earplugs for the following couple of nights, just in case. Then slept soundly. All in all, an adequate stay made better by the attentive staff.
Stayed 3 nights in Jan 2025

4/10 Poor

Shaun

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Previously stayed at this hotel, had a great stay. Sadly, this recent stay was very disappointing. On previous visits parking was free, parking is now £15.00 per 24 hours!! Check in was fine although you have to provide a £50.00 ‘holding charge’ for the room. Room we had was on ground floor, through the bar area. To say the room was tired would an understatement. Carpet was threadbare, paint was chipped and dirty, positive is the bed was comfy. Bathroom needed a lot of attention, woodwork and paintwork was chipped, cracked and peeling. Grouting around the shower was grubby and the was a very strange stain on the lino. At least the shower was hot and powerful. Lots of noise from room above led to a broken nights’ sleep, on this stay we won’t be revisiting.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff

The room was nice and comfortable and the hotel was lovely. The staff were fantastic, very welcoming. It was lovely to have such a warm welcome and a smile when coming down for breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed here 4 or 5 times durig my daughters time at the Uni doing her Masters. This was for the Graduation. Rooms are very nice particularly liked this last one. Dont be put off because its slightly out of the city, the bus service is excellent with at least 3 different buses and both bus stops in/out are literally outside the hotel and it takes 5 to 7 minutes. A late taxi back was only £7.50. Hoping I get the excuse to stay here again. Staff couldnt be more helpful, I was genuinely sad to leave this time in case it is my last stay as my daughter will probably have a city based 2 bed apartment with parking. Finally parking, nice secure tree covered car park but its increased from £10 per day September 2023 to £15 per day January. Not a deal breaker but a longer stay and its probably going to cost the same as an extra night
Stayed 3 nights in Jan 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place , stayed there before, will stay again
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They will charge you £15 to park, and don’t buy the breakfast it’s definitely not worth.
Stayed 1 night in Jan 2025

4/10 Poor

Emily

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Really dated, poor service, parking was expensive, no nice amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The fantastic happy hotel.

This was the fantastic hotel in every way. We paid £120 for upgrade room with big size and queen bed. Everything was fantastic. Room clean, friendly staff, breakfast was brilliant. Shower was absolutely superb was proper pressure and check out time of 11am useful as 10am check out can be a major disappointment. Great sized room, nice garden, on a bus route to town or easy to use with Uber taxi etc. Plenty of teas and coffees, room with bonus amenities and television available. The bed was a happy queen bed with the clean sheets and many towels provided. Hotel staffed 24 hours and staff are the happy and can help with queries A lovely lounge room can be used to relax with no electronics to ruin the relax time. A good bar is available and restaurant is well stocked with very prompt staff. Met some other guests who were happy with the hotel. I wouldn't change a thing about this hotel and would gladly come back again and recommend to everyone. Thank you to friends at the pavilion hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Genesis

Stayed 1 night in Dec 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to York

Very nice hotel stuff very helpful. The room is comfortable all in all a very enjoyable stay
Stayed 1 night in Dec 2024

8/10 Good

Vaughan, Send

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
It was a nice hotel
Stayed 1 night in Dec 2024

4/10 Poor

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness
Just a bit tired looking
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small apartment

We stayed in The Studio. This is across the street from the main hotel (Be careful crossing the road as it is typically busy). The Studio has a small lounge with TV, a small adjoining kitchenette and a metal spiral staircase leading up to a double bedroom with TV and an adjoining bathroom. We enjoyed our stay. We had breakfast in the main dining area which was consistently good. As we were staying for 5 nights we were able to make use of the kitchenette, but we primarily dined in York in the evenings which we walked to along the river paths (about 1.5 miles). Overall it was ideal for our purpose and we would certainly stay there again.
Stayed 5 nights in Nov 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

8/10 Good

Harry

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel but WiFi needs boosters

The service was really excellent throughout our stay whether it was reception, in the bar or the dining room. I really enjoyed my stay and would go back. If I had a complaint it would be that the wi-fi and phone signal at the rear of the property wasn't great. We were watching BBC iPlayer and it was buffering frequently.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Stayed 2 nights in Dec 2024