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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property

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Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Outdoor pool, pool umbrellas, sun loungers
Executive Room, 1 King Bed (Phoenix) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Suite, 1 King Bed with Sofa bed (Legendary) | 1 bedroom, premium bedding, minibar, in-room safe
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service

Explore the area

Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233
  • Malioboro Street
    ‪1 min walk‬
  • Tugu Yogyakarta
    ‪2 min walk‬
  • Malioboro Mall
    ‪16 min walk‬
  • Yogyakarta (YIA-New Yogyakarta Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Legacy)

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

9.6 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed with Sofa bed (Legendary)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Twin Beds (Legacy)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds (Legacy)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed (Phoenix)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is $95 total
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About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

5-star hotel in Central Yogyakarta
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Phoenix Hotel Yogyakarta - Handwritten Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, The Phoenix Hotel Yogyakarta - Handwritten Collection features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 8 meeting rooms. This Colonial hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Phoenix Hotel Yogyakarta - Handwritten Collection is a smoke-free property.

The Phoenix Hotel Yogyakarta - Handwritten Collection has a restaurant on site.
24-hour room service is available.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1918
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and comfortable hotel. The property is beautiful, and the staff is friendly and provides great service.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Zenaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well appointed heritage hotel in Yogyakarta

We met the most friendly & helpful hotel reception staff like Teza & Eko as well as the housekeeping & restaurant staff, who promptly provided us our requested items to our room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mildred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic Staff excellent Premises excellent Breakfast excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristen

Stayed 1 night in Feb 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful. It is old but very charming and it is managed very well. The staff is outstanding. Thank you, Noval, for the driving for the day trips! The breakfast is the most varied that I’ve seen in Asia so far. I had a massage at the spa that was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and enjoyed the extensive breakfast buffet. We ate dinner there and the food was good. Bizarrely, wine was unbelievably expensive with the cheapest bottle being over $200. When we said that the restaurant and the front desk they said that a lot of people say that. Roaster and bear around the corner is a very good restaurant with $30 bottles of wine.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with historical artifacts. Staff very welcoming and friendly.
Stayed 8 nights in Dec 2024

10/10 Excellent

Arden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and classic, a beautiful hotel. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuto, Hokuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are clean and well-equipped. Exceptional dining experience with accommodating services.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant, smiling and helpful. They made our stay a very happy experience. Nice historical property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I have always wanted to stay at this hotel, and did not disappoint. Beautiful rooms, public spaces and breakfast was awesome.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sin Yee Christopher James

Stayed 3 nights in Aug 2024

6/10 Okay

Lynn

Stayed 2 nights in Jul 2024

10/10 Excellent

Binal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well located. Very walkable.
Stayed 2 nights in Aug 2024

10/10 Excellent

gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Past and Present

The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
Stayed 2 nights in Jun 2024

8/10 Good

Xiaofeng, Shanghai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical and trandition
Stayed 2 nights in Jun 2024

10/10 Excellent

Hollie

Stayed 3 nights in Jun 2024

10/10 Excellent

ingrid

Stayed 3 nights in May 2024

8/10 Good

Matthew, Woodside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
Stayed 6 nights in Apr 2024