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Hotel Franco

4.0 star property

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Photo gallery for Hotel Franco

Outdoor pool, sun loungers
Lobby
Deluxe Double Room | Premium bedding, in-room safe, individually furnished, desk
Lobby
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Rue Onembele Nkou, Nlongkak, Yaoundé, 03336
  • Benedictine Museum of Mont-Febe
    ‪17 min walk‬
  • Musée d'Art Camerounais
    ‪2 min drive‬
  • National Museum of Yaounde
    ‪3 min drive‬
  • Yaounde (YAO)
    ‪22 min drive‬

Room options

View all photos for Senior Studio

Senior Studio | Premium bedding, in-room safe, individually furnished, desk

Senior Studio

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Economy Double Room Single Use

  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually furnished, desk

Deluxe Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hôtel La Falaise

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (137)
The price is $114
per night
$149 total
includes taxes & fees
Mar 11 - Mar 12
Hôtel La Falaise

About this property

Hotel Franco

4-star Yaoundé hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Hotel Franco offers 72 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This 4-star property offers access to a business center.

Wired and wireless Internet access is complimentary. This Beaux Arts hotel also offers an outdoor pool, barbecue grills, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary secured self parking and valet parking are available on site.

Hotel Franco has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Nyanga - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nyanga

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 8 for children
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Franco Hotel
Franco Yaounde
Hotel Franco
Hotel Franco Yaounde
Hotel Franco Hotel
Hotel Franco Yaoundé
Hotel Franco Hotel Yaoundé

Hotel Franco Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 5 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Timothy

Stayed 8 nights in Mar 2024

8/10 Good

Lydia

Stayed 1 night in Oct 2023

4/10 Poor

Leonce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Major problem: dirty (brown!) water flowing in the sink and the shower. When reported to Hotel Management, they only said that “the hotel is not responsible”, that “I should just wait for the water to clear”. This happened 4 days out of my 9-day stay. Shocked and disappointed that the Hotel Management is not acknowledging the health risks for its customers. I sent an email to the owner, Mme Françoise Puene (Mamy) Nyanga. She did not respond. I would not go back to Hotel Franco Yaoundé or recommend the to anyone else. Nice staff. All around bad experience.
Stayed 7 nights in Mar 2023

2/10 Terrible

angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay at hotel Franco
This hotel should be written off Hotels.com the staff are very bad and the reception for checking non professional the hotel payment was paid in full and they kept telling my boyfriend that they do not accept overseas payment online and yet hotel.com confirmed payment and the credit card showed full payment was debited. Yet they forced him to pay again so they have taken two payments for the reservation.. No hotel in the world would do that. Anyone who wants to consider going there we recommend do not.
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Annie, Washington, D.C.

Disliked: Staff & service, property conditions & facilities
Clean room, ok wifi, awful food & customer service
The room was clean and the wifi worked occasionally, but the hotel staff customer services was awful. The bed was incredibly uncomfortable. The food was worse and you would be lucky to get instant coffee for breakfast. The hotel is far away from the main strip in Yaounde. I would not recommend this hotel to anyone: pay the extra dollars and stay at the Hilton.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
not a good veiw from window
Persons in restaurant could not speak english; pool was dirty.False advertisment 0 stating queen beds in each room - not so, We did not get what we paid for and was forced to pay $600.00 additional for stay.BAD policy.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good enough for Yaoune
This hotel is comfortable and adequate, but lacking in charm. The restaurant is a bit depressing, and the food hit or miss. Staff at the reception were very friendly and helpful.

6/10 Okay

Pierre Stéphane

Disliked: Cleanliness, property conditions & facilities
Problèmes de moustiques et de clims aunsi que de t
Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Jul 2024

8/10 Good

Adolfo Pedro

Liked: Staff & service, property conditions & facilities
Todo bien
Stayed 10 nights in Jun 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2024

8/10 Good

ALAIN

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 14 nights in Jul 2023

10/10 Excellent

Mdeleine

Stayed 2 nights in Apr 2023

8/10 Good

Hugues

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agreable sejour
Stayed 1 night in Mar 2023

10/10 Excellent

Alexis

Stayed 1 night in Mar 2023

10/10 Excellent

Antonio

Liked: Staff & service, amenities, property conditions & facilities
Prohibite
Stayed 2 nights in Jul 2022

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À consommer sans modération
Sejour tres agréable plein de promesses avec les perspectives que développent la nouvelle de management
Stayed 3 nights in Dec 2021

6/10 Okay

Claude

Disliked: Property conditions & facilities
Personnel peux accueillant
Stayed 4 nights in Feb 2019

6/10 Okay

Carlos

Liked: Cleanliness, room comfort
4 Estrelas sofrível

6/10 Okay

Eric, Paris

Disliked: Property conditions & facilities
Pas mal, mais un problème avec la porte de ma suite. Du coup il fallait toujours demander à quelqu'un de venir m'ouvrir la porte de ma chambre.
Stayed 2 nights in Oct 2017

4/10 Poor

Barbara, Roma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Shampoo, phone e acqua calda
L'albergo è ben situato, ha delle camere di buona taglia, una colazione decente e il personale amabile, ma la delusione è legata a quelle tre parole. In due o tre occasioni è mancata l'acqua calda, l'hotel mette a disposizione unicamente saponette solide e solo dopo molte richieste mi ha procurato tre bustine di shampoo scadente. Invece nessuna richiesta è servita per avere un asciugacapelli durante tutto il soggiorno. Le quattro stelle non sono giustificate!
Stayed 6 nights in Sep 2017

4/10 Poor

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da evitare
La mia esperienza assolutamente negativa, prenotato per due notti con prenotazione confermata ma la camera non era disponibile, mi hanno spostato in una struttura di minor livello, no comment. Comunque a parte una signora che ha cercato di darci una mano direi che è stato tutto negativo, televisore che ho dovuto spegnere staccando la spina, gabinetto rotto che perdeva acqua, ho atteso un asciugamano per 45 min senza mai riceverlo, servizio lento e struttura vecchia e fatiscente che non rispecchia per nulla le 4 stelle dichiarate.