Comfort Hotel Shin Yamaguchi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Hotel Shin Yamaguchi

Lobby
Exterior
Reception
Standard Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Standard Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2-7-21 Ogori-Meiji, Yamaguchi, Yamaguchi-ken, 754-0043
  • Yamaguchi College of Arts
    3 min drive
  • しんちゃんラーメン
    1 min walk
  • Yamaguchi Shinyamaguchi Station
    8 min walk
  • Ube (UBJ-Yamaguchi - Ube)
    25 min drive

Room options

Standard Double Room, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Comfort Hotel Shin Yamaguchi

3-star Yamaguchi hotel with free breakfast
Self parking, dry cleaning, and laundry facilities are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in, and a front-desk safe.
Comfort Hotel Shin Yamaguchi offers 139 accommodations with coffee/tea makers and slippers. Televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Yamaguchi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered. Wireless Internet access is complimentary. This Yamaguchi hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Comfort Hotel Shin Yamaguchi has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Free buffet breakfast

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Shin
Comfort Hotel Shin Yamaguchi
Comfort Shin
Comfort Shin Yamaguchi
Shin Yamaguchi
Comfort Shin Yamaguchi
Comfort Hotel Shin Yamaguchi Hotel
Comfort Hotel Shin Yamaguchi Yamaguchi
Comfort Hotel Shin Yamaguchi Hotel Yamaguchi

Comfort Hotel Shin Yamaguchi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 84 out of 224 reviews" "
Rating 8 - Good. 108 out of 224 reviews" "
Rating 6 - Okay. 26 out of 224 reviews" "
Rating 4 - Poor. 3 out of 224 reviews" "
Rating 2 - Terrible. 3 out of 224 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kennute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great environment.
Stayed 10 nights in Aug 2024

10/10 Excellent

Barbara, Chapel Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to Shinkansen station.
Stayed 2 nights in May 2024

10/10 Excellent

evelyn

Stayed 1 night in Feb 2024

6/10 Okay

Phoebe

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It’s decent for a budget hotel. Stayed at the hotel for a night as was visiting a friend who lives at Yamaguchi and this property is a stone’s throw away from Shin-Yamaguchi. Loved that there’s a decent spread for breakfast (free with booking). The aircon in the room was very dusty and some mould in the toilet but as mentioned, decent for a budget hotel!

6/10 Okay

dennis

Liked: Cleanliness, property conditions & facilities, room comfort
did not live up to my expectations
I 've stayed here before and gave it a perfect 10the last time. This time it did not live up to my expectations. We love the hotel so much that I "wished" to extend it another 3 days. So in the original booking I was upgraded to a nicer room. Just because I "added an additional 3 days to my booking, they said the room was no longer available. I was willing to stay in my original upgraded room for the original booking period, and transfer over to the other room on the other days, but was told it was not possible. Also 2 e mails on seperate occasions have still gone unanswered to this day. The room we stayed in this time was not as well maintained as our first time. The proximity to the shinkansen station is fabulous as well as the free breakfest in the morning. I guess the bar was set to high from my first stay, which resulted in me not being being impressed this time.
Stayed 3 nights in Nov 2023

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The service was very good, but the pillows were thin and hard to sleep on.
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Stayed 1 night in May 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, room comfort
Close to jr shinyamaguchi
If you’re staying near shin yamaguchi, this is the hotel for you. Now I understand why it receives so much complements. First and foremost is the location. About 3 minute walk once you exit the station. Exit station, cross street, bam ! You’re there ! Room is more spacious than typical Japanese hotel. Property is well maintained and clean. The free breakfast sealed the deal. Honestly, I wasn’t expecting much for breakfast. To my surprise, it had more options than I expected. It had a good choice of Japanese as well as western dishes. If in the yamaguchi area again, I will definitely come back.
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2023

10/10 Excellent

Hijiri

Stayed 1 night in Dec 2022

10/10 Excellent

YuHsien

Stayed 1 night in Nov 2019

8/10 Good

Chi To Toman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

YUANQIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
This hotel surpassed all my expectations. At only $69 a night, i honestly wasnt expecting much from this hotel. But it surprised me! It is just a 2mins walk away from Shin-Yamaguchi station, has lots of eateries and a convenience store nearby, very very friendly and cheerful staff, super clean and comfy room! The bed was exceptionally huge for a single room and room is spacious too. Even the free breakfast was yummy! I really enjoyed my stay at this hotel and wished i had more time here.
Stayed 1 night in May 2019

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, functional and convenient.
Clean & functional business hotel, no knobs, bell or whistles but definitely does exactly as expected. Very convenient for the station, just 50 m from exit.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice modern hotel, just opposite JR Yamaguchi station. Bed is comfortable but pillow very thin. Friendly very staff, simple breakfast but adequate. But room is terribly small & very cramped for 2 persons (Double Room). Can't even walk thru the small space unless one giving way to other. Just opening one luggage alone obstruct walking space. Room size barely big enough for one person to be comfortable. The location is very quiet esp at night. Difficult to find dining options at night ( very ilmited poor options.
Stayed 2 nights in Dec 2018

8/10 Good

Amanda

Very convenient location, good service at front desk, breakfast included, decent room
Stayed 2 nights in Nov 2018

8/10 Good

Kym, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Large room, very friendly staff, and located close to major train station and a number if restaurants. Included breakfast had selection of both Japanese and western foods. No complaints!

10/10 Excellent

Claire, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean. Breakfast could be improved with more choices.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms were typical small rooms in Japan. Good price. Hotel very close to train station. Not much to do in neighborhood. Used hotel as base for day trips to cities in Yamaguchi prefecture and Kyushu.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to back side of the Shin Yamaguchi Station.
Offer the maximum convenience, facilities, cleanliness, service for the price. Good qualities and taste of the free breakfast. Staff are ready to answer diverse questions regarding with the Yamaguchi City.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A stop along the way
Just stopped for a night on our way to another location. The hotel is very convenient to the station and the breakfast is OUTSTANDING. The room is typical for a Japanese business hotel -- very small, but clean and well-appointed. The neighborhood is not much. I suspect this is the less interesting side of the station, but we only needed a place to spend the night, so it was fine.

10/10 Excellent

Katie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice affordable place to stay in Yamaguchi
My husband and I stayed at the Comfort Hotel for five nights and we loved our stay there. It is extremely close, just a minute or two walk, to Shin-Yamaguchi train station. They offer a free breakfast that has a wide variety of both Japanese and Western foods. The staff was very nice and our rooms were always clean and it was very comfortable. We would definitely stay at the Comfort Hotel again when visiting Yamaguchi.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at Comfort Hotel Shin Yamaguchi
This hotel can be easily accessed from the UBJ airport by taking the train to the main station Shin Yamaguchi. The hotel is modern and well maintained and the price is very reasonable for what is included. It is really a good deal. Staff is friendly, free wifi internet, free breakfast was included. Only thing is that check-in is a little bit later at 3PM.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Breakfast. 4711 Shop next door.