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Hotel Kokoro Mio

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kokoro Mio

Property grounds
Restaurant
Outdoor pool
Reception
Aromatherapy, massages

Reviews

10 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
Privada de los Sueños, Xul-Ha, QROO, 77963
  • Lake Bacalar
    18 min walk
  • Laguna Milagros
    10 min drive
  • Aqui Mero
    4 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Room options

View all photos for Master Suite

Master Suite | In-room safe, individually decorated, individually furnished, desk

Master Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished, desk

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Hotel Kokoro Mio

5-star Xul-Ha hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
Hotel Kokoro Mio offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. This Xul-Ha hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Kokoro Mio features a full-service spa and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Hotel Kokoro Mio is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.
Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Hotel Kokoro Mio Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Magali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit paradis
Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela Lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Stayed 1 night in Oct 2024