Catalonia Royal Tulum Adults Only - All Inclusive

4.0 star property

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Photo gallery for Catalonia Royal Tulum Adults Only - All Inclusive

Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
9 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 bars/lounges, tapas bar
Interior entrance
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Explore the area

Map
Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO, 77790
  • Cenote Azul
    ‪1 min drive‬
  • Ecopark Kantun Chi
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Privileged Romance

9.0 out of 10
Wonderful
(13 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room Single

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Privileged Deluxe

9.2 out of 10
Wonderful
(25 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room

8.8 out of 10
Excellent
(119 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Catalonia Royal Tulum Adults Only - All Inclusive

4-star Xpu-Ha resort with free valet parking
Catch some rays at the beach or spend the day relaxing at Catalonia Royal Tulum Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Catalonia Royal Tulum Adults Only - All Inclusive offers 288 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. Plasma televisions come with premium cable channels. Bathrooms include showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegria Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Catalonia Royal Tulum Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Catalonia Royal Tulum Adults Only - All Inclusive features an outdoor pool and a hot tub. Dining is available at one of the resort's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive resort also offers a fitness center, a sauna, and spa services. Complimentary valet parking is available on site, along with a car charging station.

Catalonia Royal Tulum Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Rauxa - Onsite theme restaurant. Reservations are required.
La Palapa - This poolside buffet restaurant serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
Adelita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Terrace Tapas Lounge& Bar - This tapas bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Adelita
  • La Palapa
  • La Toscana
  • Rauxa
  • Terrace Tapas Lounge& Bar

Things to do

  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 8 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Catalonia Royal Tulum Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1018 reviews
Rating 8 - Good. 225 out of 1018 reviews
Rating 6 - Okay. 95 out of 1018 reviews
Rating 4 - Poor. 33 out of 1018 reviews
Rating 2 - Terrible. 38 out of 1018 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oleksii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, sunny, clean, and safe. Recommend
Stayed 6 nights in Mar 2025

6/10 Okay

Aprile

Liked: Cleanliness
The land
Stayed 7 nights in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. Partially in the jungle with a beautiful path to the beach. Tons of dining and entertainment options within a couple minute walk. Staff is extremely attentive and helpful. Couldn't be happier and definitely going back
Stayed 7 nights in Mar 2025

10/10 Excellent

Carri

Stayed 4 nights in Mar 2025

10/10 Excellent

KERRI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Darlene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Older crowd. Customer service was not great.
Stayed 4 nights in Mar 2025

2/10 Terrible

Danielle

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This property did not meet my expectations. The staff was very rude and was not accommodating. They said that they would place me and my friends in the same building and then ended up making our rooms very far from one another. Upon arriving the first day I spoke to a staff member asking if they could do something special for a friends birthday and, he said I needed to speak to guest services but would need to speak to them when I arrived at the hotel and when I asked to get an email or contact for them because it might not be enough time, he hung up on me and proceeded to hang up on me three more times when I called back stating he had to deal with other customers. The hotels states Tulum, but it is in fact, 30 minutes away from Tulum so that was very deceiving. I should have a look at a map. The hotel also said they had a bar on the beach that closed at 2 AM however they closed at 1:40 the first night that we arrived, which was very disappointing. They also were supposed to give a free welcoming package but then told me that they ran out of bags and I never received it. They also informed me that I would get either a bottle of wine or free 25 minute massage however then proceeded to tell me, I needed to sign up for a membership to receive these perks, which I feel was very deceiving, and they did not provide what this package should have included
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliest staff we've ever met. Loved all the animals. Food was great at all dining options. Entertainment was lacking, but we didnt book this resort based on that. Beach was clean. VERY RELAXING RESORT
Stayed 9 nights in Mar 2025

10/10 Excellent

Harmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and always happy to help. Buffet was exceptional with all food items being very delicious. One thing to note is that it’s mainly an older crowd here. Overall very comfortable, relaxing, and romantic getaway for couples. The wildlife here was also exciting to see.
Stayed 4 nights in Mar 2025

6/10 Okay

Robert Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time visiting catalonia. Had an amazing stay, pool staff are very friendly and great food. The one thing that got us was the smoke detector woke us up at 4 am our first night. Had to take it down and remove the battery. Called the front desk and they did nothing. 2 days later one was finally back up. Took it down to inspect and they put the battery in backwards so it was inoperable. Messaged the desk again and they said they sould fix it right away. They did not and we didn’t have a smoke detector for our whole stay. Not impressed how they don’t take the guests safety and concerns seriously and just waited til we left.
Stayed 5 nights in Mar 2025

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful food was alright was either a hit or miss. Staff was very helpful. Everyone was very professional, kind, and helpful. I will say the no elevators with heavy baggage was a big frustrating but the views def make up for it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are surrounded by Nature and wildlife. Love that! Choices of dining was great! Loved the Beloved for meals all day!! Great service there also. Drinks were fairly basic in as no additional flair of fruit or vegis but not a problem for us. Good coffee shop in Lobby too.
Stayed 10 nights in Mar 2025

10/10 Excellent

ganga urumutta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Lucha Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and the food is actually good. Staff are professional and friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

James Dailie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how intimate the resort was. We have been to larger ones that were not near as nice.
Stayed 8 nights in Feb 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great, but I didn't not like the cheap liquor. That is not what I drink, Titos vodka is my cheaper vodka I drink. That is not an executive drink and it was not an option. I'm not used to drinking cheap liquor.
Stayed 5 nights in Feb 2025

8/10 Good

Shiela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the simpler size of the property. Everyone was friendly and helpful. Many of the guests had been coming back for years. The only complaint we have is the food. The buffet at breakfast and lunch never changes and was good but not great. The restaurant at dinner were hit and miss. Loved the steakhouse and Mexican restaurants. The Italian was good but the Asian was awful. I had Pad Thai and it was not like any Pad Thai I had ever had. It was not good! Overall we loved it. We will upgrade to Preferred if we go back.
Stayed 9 nights in Feb 2025

2/10 Terrible

Brooke

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time and I can’t wait to go back!! The entertainment Abraham, Shamed, Tita, Diego, Charlie made it the most unforgettable trip ever. I honestly couldn’t be happier
Stayed 5 nights in Feb 2025

8/10 Good

Patricia Vance, carbondale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Catalonia Royal Tulum several times and always enjoy the staff, especially Qetzabel, Juan, and everyone in the Palapa for breakfast and lunch.
Stayed 8 nights in Feb 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Catalonia Royal Tulum is a beautiful property. The staff are all so friendly and welcoming. The food was delicious. The beach was especially beautiful. We had the best week here. So laidback and relaxing. I do wish there were more activities and music around the pool. But, we really enjoyed the place. We would definitely come back.
Stayed 8 nights in Feb 2025

10/10 Excellent

Kariann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was actually amazing in all respects. My only caution is that there are no elevators so if you cannot walk stairs request a first floor room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and there are plenty of staff to help. The beach and pool were both fantastic. Restaurants and the food was better than expected.
Stayed 5 nights in Feb 2025