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Catalonia Royal Tulum - Adults Only

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Catalonia Royal Tulum - Adults Only

Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
On the beach, white sand, beach massages, scuba diving
5 bars/lounges, tapas bar
9 restaurants, breakfast, lunch, dinner served; Mexican cuisine
9 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • All inclusive
  • Breakfast included
  • Hot Tub
  • Bar
    Bar

Explore the area

Map
Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO, 77790
  • Xpu-ha Beach
    17 min walk
  • Ecopark Kantun Chi
    2 min drive
  • Cenote Cristalino
    2 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    276 min drive

Room options

View all photos for Premium Room Single

Free minibar items, in-room safe, desk, blackout drapes

Premium Room Single

  • 398 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Deluxe

Free minibar items, in-room safe, desk, blackout drapes

Privileged Deluxe

  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Catalonia Royal Tulum - Adults Only

4-star Xpu-Ha resort with free valet parking
Catch some rays at the beach or spend the day relaxing at Catalonia Royal Tulum - Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Catalonia Royal Tulum - Adults Only offers 288 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. Plasma televisions come with premium cable channels. Bathrooms include showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegria Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Catalonia Royal Tulum - Adults Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Catalonia Royal Tulum - Adults Only features an outdoor pool and a spa tub. Dining is available at one of the resort's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive resort also offers a fitness center, a sauna, and spa services. Complimentary valet parking is available on site, along with a car charging station.

Catalonia Royal Tulum - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Rauxa - Onsite theme restaurant. Reservations are required.
La Palapa - This poolside buffet restaurant serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
Adelita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Terrace Tapas Lounge& Bar - This tapas bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Adelita
  • La Palapa
  • La Toscana
  • Rauxa
  • Terrace Tapas Lounge& Bar

Things to do

  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8 AM to 8 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Catalonia Royal Tulum Adults All Inclusive Xpu-Ha
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Catalonia Royal Tulum - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1012 reviews" "
Rating 8 - Good. 236 out of 1012 reviews" "
Rating 6 - Okay. 102 out of 1012 reviews" "
Rating 4 - Poor. 39 out of 1012 reviews" "
Rating 2 - Terrible. 41 out of 1012 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Overall I made the most of our stay here. I rate this place a 7.8 out of 10. The staff were all so nice and helpful. However, this place needs a modern update or update in general when it comes to the rooms, food and overall aesthetic of the entrance. I feel like this place has so much potential to be such a fancy jungle resort if they had better food, updated the rooms, and cleaned out a bit of the excess jungle trees that bring in a lot of mosquitos. Also if they found a way to preserve the coolness of the water in the pool. There’s no reason in the middle of summer they have a pool that feels like a jacuzzi like be forreal.
Stayed 6 nights in Aug 2024

10/10 Excellent

Trudian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this resort, people are very friendly and the resort is very clean. The cleaning staff was great. The food was great. Overall my friends and I had a great time.
Stayed 4 nights in Aug 2024

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
Property is the clean and nice staff was courtesy only thing is the buffet areas to flies that area needs to closed in so no insects can enter while visitors enjoy their meals.
Stayed 5 nights in Aug 2024

6/10 Okay

Eloisa

Disliked: Amenities, property conditions & facilities
Not an up to date hotel
Stayed 5 nights in Jun 2024

6/10 Okay

roberto

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Pro: the beach
Stayed 7 nights in Jul 2024

8/10 Good

Maritza Perez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice however there’s always room for improvement. Somethings was not to my liking, however I did had a nice time. I will say the beach was absolutely beautiful.
Stayed 4 nights in Aug 2024

8/10 Good

Pa Houa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catalonia Royal Tulum
Great service overall. There were 2 thing that could be improved. The rooms are quite warm. If was difficult to sleep because the rooms were so hot. The second thing is they struggle to accommodate groups larger than 6. We had 12 and could not all eat together even though we ate early and all the restaurants were quite empty. They even tried to get us to pay them $120 for us to eat together. All in all I will definitely be back next year!
Stayed 5 nights in Aug 2024

2/10 Terrible

andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food is horrible and they don’t feed you real chicken. I think they feed you rodents. They roam around the resort.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mabeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Tony Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, clean, staff was excellent and friendly.
Stayed 5 nights in Jul 2024

6/10 Okay

Tamara

Traveled with group
Liked: Room comfort
Disliked: Staff & service
The beach is the win here!
This was our yearly girls trip, party of 3. The ocean is the gem here. It's beautiful, clear & warm. The customer services staff was kind, friendly & helpful. Pool staff was entertaining. The pool was very nice and I spent many hours in it. The food was good (enough). This hotel is nothing special. There are barely any chairs or tables in the room. No place for table top items. There was no lugguage bag. Room service and food from room service was poor, often late & inaccurate despite ordering in advance with notes or talking with hotel management. We usually only ordered coffee & it was wrong. We were often left with dirty dishes in our room that we had to call guest services to clear many times. You cannot leave food items outside because of animals in the habitat. We waited hours for additional linens. Hotel management & system was just broken. Additionally, the premium area is front & center, rather off to the side. Which was a little off putting, especially since it was empty. Overall the resort had poor attendance, which was nice for beach & pool chairs but unusual. That should be a clue. I cannot imagine what service would look like if the resort had more guest. I do not recommend staying here. There are other resorts that offer same or better aminities with better service operations.
Stayed 6 nights in Jul 2024

6/10 Okay

Elisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Anny Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy and we were greeted with mango mimosas and an ice cold towel which was refreshing in the Mexican heat and humidty. The Romance Suites are spacious, there was a bottle of champagne along with fruits and chocolate awaiting us when we arrived. All of the staff were so polite and helpful. The Spa, Pool and Beach were awesome. We loved all the coordinated activities - aqua gym, volleyball, dance lessons, karaoke, yoga and all the positive energy. My entire family had a blast and can't wait to come back to visit.
Stayed 6 nights in Jul 2024

10/10 Excellent

Javon, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal and should be praised for their warm and friendly hospitality.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vanessa

Stayed 4 nights in Aug 2024

2/10 Terrible

Porfiria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it is tucked away in the jungle, but sits right on the amazing views of the ocean!
Stayed 4 nights in Jul 2024

8/10 Good

sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Jul 2024

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, but the AC was not working correctly in our room, other than that everything was a OK.
Stayed 2 nights in Jul 2024

4/10 Poor

Azmir

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Rachel

Stayed 5 nights in Jul 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2024