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Barceló Maya Caribe - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Private beach, white sand, sun loungers, beach towels
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • On private beach
    On private beach
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    6 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    260 min drive

Room options

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Ocean Front Premium level)

  • 592 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • 1432 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite (Ocean Front Premium Level)

  • 1432 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level | 2A 1C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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The price is $666
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$807 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays on Barceló Maya Caribe - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Caribe - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1045 reviews" "
Rating 8 - Good. 238 out of 1045 reviews" "
Rating 6 - Okay. 109 out of 1045 reviews" "
Rating 4 - Poor. 57 out of 1045 reviews" "
Rating 2 - Terrible. 69 out of 1045 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Jenny

Traveled with group
Liked: Cleanliness, property conditions & facilities
Guest services wasn’t really good.always late and made us wait 30 mins for checkout
Stayed 7 nights in Aug 2024

4/10 Poor

Angela Rita

Traveled with family
Disliked: Cleanliness
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jadir, Trumbull

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! After the first night I asked for an room upgrade and the staff worked hard to make it work and found us a really nice room! Beach is beautiful, pool areas are nice, good drink selection. We travelled with family and would come back. Try to book the junior suite if you can.
Stayed 5 nights in Aug 2024

8/10 Good

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very please with everything though the entertainment at Kukulkan theater was not that great, except the three guys singing opera were awesome. I know they can do better.
Stayed 7 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Norma E

Traveled with family
Liked: Amenities, property conditions & facilities
Great amenities, and beautiful beach
Stayed 7 nights in Aug 2024

8/10 Good

Josue

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The last night we were there we had 2 terrible experiences First our room door was jammed on the inside and it wouldn’t open, my husband and kids were stuck outside while I was inside, it took over 30 mins to get someone to help and multiple calls to reception which staff was extremely rude saying they weren’t notified even after my husband went up to reception to let them know, not once did they apologize for the inconvenience and having my toddler fall asleep outside the door. Second my daughter lost her purse in the bowling alley when she realized she left it behind only a few mins had passed, she notified staff and no one helped her looked for it and was ignored, this makes me feel like it could have been an employee, finally security searched the area they said they would look at camera footage which shouldn’t take long at all we filed a claim and we yet received any info or calls with updates. My daughter had $200 cash, AirPods and her drivers license, identity theft is now a main concern for us. The property needs better management to handle and escalate issues appropriately! The property is beautiful, food wasn’t terrible but also not the best. Pool area could use more shade. There is a lot to do inside property however will not stay again or recommend this Resort.
Stayed 4 nights in Aug 2024

2/10 Terrible

Madison

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this resort. So many things broken and not replaced. Broken safe, refrigerator, shower, bathrooms with broken sinks, etc
Stayed 4 nights in May 2024

2/10 Terrible

Marisol

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lidice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos unas buenas vacaciones en familia. El complejo de hoteles superó nuestra expectativa en lo general, pues veníamos de una experiencia anterior no muy feliz en otro destino .Muy bien atendido el hotel y sus areas y el trato en general es bueno. Mis quejas son respecto a las habitaciones que necesitan una remodelacion.Las camas son pequeñas, no hay opciones de conexión usb y pocos outlets de corriente disponible.El baño necesita ser remodelado más que la habitación. La limpieza de la habitación no era la mejor.Despues de un par de días mejoró supongo que por las propinas dejadas.Otra cosa a mejorar sería tener un smart tv que el huésped pueda acceder a sus cuentas de entretenimiento online. Mi otra queja es la premura con que te atienden en los restaurantes a la carta. A pesar de estos detalles fué una buena experiencia, la picina excelente.
Stayed 7 nights in Aug 2024

10/10 Excellent

Grazyna, Glen Ellyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded to Barcelo Riviera and greatly appreciate it. It was not crowded like Caribe or Palace (no kids). Beach was amazing, plenty of loungers and clear water. We often used buffets at Caribe, Tropical or Palace because service was better there. Overall we will be back for sure even though we stayed at Barcelo Maya probably 8 times.(since 2010) Caribe always provided us with best, unmatched service, Palace has great buffets and Riviera best beach. Thank you Barcelo!
Stayed 8 nights in Mar 2024

10/10 Excellent

Carmela

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Adults playa Rivera.. it was amazing planning our next trip already there !
Stayed 7 nights in Jul 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
We went with our 7 and 9 year old for 5 nights and we all had a fabulous stay. The food was amazing, staff were helpful and kind and pools were great
Stayed 5 nights in Aug 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Christine, Freehold

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a variety if water activites although pricey should be more Organize and have more time slot to accommodate such big resort
Stayed 6 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very clean nice room delicious food
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose Luis De

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Well kept, beautiful beach, no sargassum issue.
Stayed 6 nights in Aug 2024

10/10 Excellent

Virleny, Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Almir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maya Caribe resort is amazing. Beautiful beach, great pools, rooms and hotel amenities were great, staff was extremely friendly and helpful. My family and I had a great time. Highly recommend this resort.
Stayed 7 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 6 nights in Jul 2024

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third trip to this property, we had so much fun this time we extended our stay another day. (Completely not cost effective but we didn't want to leave) Its safe, the teenagers just go off on their own and I don't have to worry about them, the pools are fantastic, the beach is well maintained, if I had one thing I had to be a critic about it would be the food, 5 years ago it was definitely alot better but noone starved thats for sure!!!! Drinks were plentiful and quickly served. It is hands down my favorite vacation spot.
Stayed 1 night in Aug 2024

10/10 Excellent

Manjinder

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Jul 2024

10/10 Excellent

Christina

Stayed 7 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious resort was a pleasure to walk through. Everyone was helpful and pleasant. A definite recommend to family and friends.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ionut

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Jul 2024