Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Hotel Paraiso Encantado offers 15 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. This Xilitla hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Paraiso Encantado features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Xilitla hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.
Hotel Paraiso Encantado is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Hotel Paraiso Encantado has a restaurant on site.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free secured, uncovered self parking on site
Onsite parking options include a carport
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children
A bar/lounge
A restaurant
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Outdoors
Garden
In a state park
In the mountains
Pool loungers
Pool umbrellas
Terrace
Accessibility
No elevator
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Heated bathroom floor
Shampoo
Soap
Toilet paper
Towels provided
More
Air conditioning
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 80 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 59067989
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Paraiso Encantado Hotel
Hotel Paraiso Encantado Xilitla
Hotel Paraiso Encantado Hotel Xilitla
Hotel Paraiso Encantado Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 24 reviews" "
10 - Excellent
13
Rating 8 - Good. 5 out of 24 reviews" "
8 - Good
5
Rating 6 - Okay. 1 out of 24 reviews" "
6 - Okay
1
Rating 4 - Poor. 4 out of 24 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 24 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Daniel
Aug 7, 2024
Liked: Cleanliness, staff & service
Adequate but noisy
The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Daniel
Stayed 2 nights in Jul 2024
4/10 Poor
Pey
Traveled with group, Traveled with partner
Dec 26, 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio
Pero el inodoro o toilet esta defectuoso emana gases y olores.
Eso es incomodo
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion
Excelente ubicación y servicio! El desayuno esta delicioso
Jose Alejandro
Stayed 1 night in Apr 2021
4/10 Poor
MANUEL
Traveled with family
Dec 15, 2020
Disliked: Property conditions & facilities
Decepcion
El lugar se ve medio abandonado . No tenían Televisión . El aire no funcionaba . Al final nos dieron otra habitación que si tenía aire acondicionado, pero sin TV . La verdad deja mucho que desear. Estuvimos a punto de irnos a otro hotel , pero ya era tarde . No lo recomiendo .