Sofitel Xian on Renmin Square

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Xian on Renmin Square

Indoor pool
Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
319 Dongxin Street, Xincheng district, Xi'an, Shaanxi, 710004
  • Yisu Grand Theater
    12 min walk
  • 粤珍轩
    6 min walk
  • Beidajie Station
    6 min drive
  • Xi'an (XIY-Xianyang Intl.)
    52 min drive

Room options

Junior Suite, 1 King Bed, Business Lounge Access, View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 2 Twin Beds, View

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed (Prestige)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Twin Beds, Business Lounge Access, View

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Double Bed, Kitchen

  • Sleeps 3
  • 1 Double Bed

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About this property

Sofitel Xian on Renmin Square

4.5-star Xi'an hotel, connected to the convention center in Xi’an City Center
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sofitel Xian on Renmin Square offers 178 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Sofitel Xian on Renmin Square features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 23681 square feet (2200 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Sofitel Xian on Renmin Square has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
Le Chinois - This restaurant serves lunch and dinner. Reservations are required.
Azur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi锦鲤日餐厅 - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azur
  • Koi锦鲤日餐厅
  • Le Chinois

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 23,681 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 360.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 360.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Renmin
Sofitel Renmin Hotel
Sofitel Renmin Hotel Xian Square
Sofitel Xian Renmin Square
Sofitel Xi An
Sofitel Xian On Renmin Square China/Shaanxi
Sofitel Xian On Renmin Square Hotel Xi`An
Xi'an Sofitel
Sofitel Xian Renmin Square Hotel
Sofitel Renmin Square Hotel
Sofitel Renmin Square
Sofitel Xian on Renmin Square Hotel
Sofitel Xian on Renmin Square Xi'an
Sofitel Xian on Renmin Square Hotel Xi'an

Sofitel Xian on Renmin Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 571 reviews" "
Rating 8 - Good. 157 out of 571 reviews" "
Rating 6 - Okay. 52 out of 571 reviews" "
Rating 4 - Poor. 11 out of 571 reviews" "
Rating 2 - Terrible. 6 out of 571 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good. It’s a 20 minute walk to the Muslim quarter and the drum tower. We booked the luxury room and were upgraded to a suite, thank you! Bed was amazing and bathroom had luxurious Lanvin amenities. Staff were very friendly and professional specially the concierge who went above and beyond helping us retrieve something we left behind in the train from Beijing. Exceptional service.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Professional, friendly and helpful staff. Concierge team was knowledgeable and especially helpful. English widely spoken.
Stayed 5 nights in Jul 2024

6/10 Okay

Logan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated pricey hotel but decent breakfast
Very dated hotel. Beds were ok but bathrooms and carpet in the room are dirty and very old. Location is good, not right in the hustle and bustle and the breakfast is decent. Would be the most expensive but worst hotel on my trip through China
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Luxury Stay
Amazing 5 star hotel with everything we could have asked for. Very luxury floors and lobby however rooms weren't as good as the rest of the hotel but still beautiful. Housekeeping is very helpful and makes sure the room is spotless. However some slight issues is that the toilet wasn't great as it would constantly get blocked and wouldn't flush and out tap over the sink was bent sideways plus the nearest metro station was 1.5km away .Kevin Guo was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lok Sun Nelson

Liked: Staff & service
Great personalised service
The staff were so helpful and warm. Our luggage was misplaced and the manager 王敏 drove us all the way to the bus depot and back to retrieve it. Sophia from the front desk was very attentive to all our needs
Stayed 4 nights in Jul 2024

10/10 Excellent

Aviv

Stayed 2 nights in Jul 2024

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
A great hotel with friendly, helpful staff who organised taxis for us to visit Terracotta Warriors and to get to the airport. Rooms very spacious, comfortable and well equipped. Very wide range of food at breakfast time.
Stayed 2 nights in Jun 2024

8/10 Good

Sung Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheng Ying

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sofitel were proficient in English and were extremely helpful. They offered an upgrade for my family to give us more space, which the kids loved. We really enjoyed the stay here.
Stayed 2 nights in Jun 2024

10/10 Excellent

EMILY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel. Too hot to walk around the neighborhood much, but there was a lot of stuff nearby. Great restaurant nearby. Very centrally located.
Stayed 2 nights in May 2024

8/10 Good

Ninoslav

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Yew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel on Renmin Square exceeded our expectations in the quality and spaciousness of the room: for example, it had two toilets and a seperate Tub/Shower arrangement). It also exceeded our expectations in the breakfasts and the ambiance of the dining room. Additionally, all of the staff (expecially Leo the concierge) made us feel welcomed and were warm and friendly. Our stay at Sofitel Xian was a delight and an unexpected highlight of our 4 night stay in the city.
Stayed 4 nights in Mar 2024

10/10 Excellent

Selale, Los Angeles

Stayed 2 nights in Mar 2024

10/10 Excellent

George

Stayed 3 nights in Mar 2024

10/10 Excellent

BILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here at this property, easy walkable distance to most famous attractions and delicious Xi’an food. The front desk Jack Luo is super professional and friendly, he was willing to help with a lot of the questions I had. Highly recommended.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel situated in central Xian, convenient for exploring on foot as easily accessible to metro and train stations. Staff excellent throughout our stay to help with queries, especially the concierge and front desk reception staff. Great breakfast with plenty of options. Only problem is our stay was not longer there!
Stayed 1 night in Dec 2023

10/10 Excellent

ALEJANDRO, CANCUN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in good shape, the staff amazing, location was not ideal.
Stayed 2 nights in Dec 2023

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Siti Aminah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great stay. Rooms were clean, staff were very friendly, nice breakfast and location. You can walk or take a bus nearby. Rooms a little old school but no issue everything works.
Stayed 2 nights in Oct 2023