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Novotel Xi'an The Bell Tower

4.0 star property

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Photo gallery for Novotel Xi'an The Bell Tower

Room, 1 King Bed (Privilege) | Down comforters, minibar, in-room safe, blackout drapes
Superior Room, 2 Twin Beds | Down comforters, minibar, in-room safe, blackout drapes
Bar (on property)
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪7 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪7 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Down comforters, minibar, in-room safe, blackout drapes

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, minibar, in-room safe, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Down comforters, minibar, in-room safe, blackout drapes

Room, 1 King Bed (Privilege)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Xi'an The Bell Tower

4-star hotel in Xi’an City Center
A health club, a bar/lounge, and a complimentary children's club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Wired and wireless Internet access is complimentary. This 4-star property offers access to a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1615 square feet (150 square meters) include conference space. This family-friendly hotel also offers a health club, a complimentary children's club, and concierge services. Complimentary self parking is available on site.

Novotel Xi'an The Bell Tower is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Novotel Xi'an The Bell Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 74 reviews
Rating 8 - Good. 24 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Looking forward to next stay.

Great location in the heart of city center right in back of a subway entrance. Staff are extremely friendly. Nice rooms with comfortable beds and free water and washer. Would definitely come back the next time I visit Xi'an!
Stayed 1 night in Mar 2025

10/10 Excellent

William, Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with two full-sized beds bit too small for a wheelchair to go around, however the wheelchair can roll into the shower stall directly without any difficulty. The staff provided us a chair with the backrest in the shower stall and made the showering so much easier for my aging mother. All staffs very helpful and accommodating, made our stay a pleasant one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relatively new hotel that is still in excellent condition (as of March 2025). I dare say that it was probably the best aspect of my visit to Xi'an. The room was spacious, clean and very modern. Basic amenities like bottled water and fresh room slippers are provided daily and water is placed by the elevator on each floor to take as you please should you need extra hydration. The location is also perfectly central to major in-town attractions like the Bell Tower and the city wall which is accessible by a 20 minute walk to the south gate. Transit is just outside the property doors and ride hailing drivers can pick you up on the adjacent street as well. The desk staff and on-site tour agent were all friendly and helpful with requests. One thing to be aware of however is that tours you book via the on-site agent will possibly come with additional charges once you are on transportation. The fees in some instances only cover round trip transport to and from the attraction sites and may not necessarily include entry or other costs. The tours are also not English-speaker friendly and are only really suitable for Mandarin speakers. Overall, an excellent hotel with fresh facilities and good staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miao Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean and comfy hotel.

Located at the heart of Xi’an, walkable to the Bell Tower and subway (just few mins). Hotel is very clean, staffs are very helpful and friendly. Room is huge and very comfy. Love the heated toilet seat during winter and the automatic bidet. Enjoyed my stay very much! Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Good location for Bell Tower, Great Mosque, and lots of places to eat. Would definitely recommend. Only downside was rooms being quite hot with the heating.
Stayed 3 nights in Dec 2024

8/10 Good

CHEE HWEE

Stayed 5 nights in Oct 2024

10/10 Excellent

HARRY, Templestowe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 NIGHTS HERE, HELPFUL RECEPTION, CLEAN COMFORTABLE ROOM, PLENTY OF CHOICE FOR BREAKFAST DESPITE FULL CAPACITIES, METRO ENTRANCE AND BUS TO TERRA COTTA ON FRONT DOOR. PLENTY OF TAXI, CONCIERGE ON GROUD FLOOR, LOTS OF EATING PLACE, STONE THROW TO BELL AND DRUM TOWER. WILL STAY AGAIN
Stayed 4 nights in Nov 2024

10/10 Excellent

Chiaw Ling

Traveled with family
Liked: Amenities
The staffs are awesome. We stayed six nights and were very well taken care of. Nothing is too troublesome for them. The concierge Xiao Wei is fantastic. Rarely see such great customer service in hotels in western country, even the five stars hotels where we tip them so much. People here serve like it is their pleasure and duty. Room was bright and modern, super clean. A touch too warm for us, visiting from cold Canada but they promptly sent us a fan when we complained. Location is superb just beside H exit of Bell Tower metro station. Lots of restaurants, shopping and easy transit. I can not recommend this place highly enough! It also make me think China has a great future if all the people are like the staffs in this hot.
Stayed 1 night in Nov 2024

10/10 Excellent

John, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room amenities. Bed was comfortable as well as auto opening drapes. Shower and toilet were modern and a nice comfort away from home.
Stayed 4 nights in Oct 2024

10/10 Excellent

Low

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inflexible but overall goof

The hotel was nice but the free breakfast is a chaos. No hot water at breakfast and choices limited. Tables were unclean. I need to use the toilet and asked my 80 year old mom to go in for her breakfast. They did not allow her to go as they wanted all to be parent. My mom has walking difficulties and they just made her stand outside the restaurant to wait for me to come.
Stayed 2 nights in Oct 2024

8/10 Good

Shui Ying

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

8/10 Good

Loke Koon David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even hotel not so close to the road ; sometimes hear Driver horning and some disruption during sleep
Stayed 6 nights in Oct 2024

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, staff and facilities

We celebrated our 3 year anniversary at the hotel and they were kind enough to decorate the room for us. The facilities at the hotel are great; adequate gym, good breakfast, laundry facilities and friendly, helpful staff. The hotel is very central close to the tourist attractions Bell Tower, Muslim Quarter and Drum Tower. Also many many restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs improvement

generally very good except breakfast, not much variety and hot plates were luke warm which was really disappointed.
Stayed 6 nights in Oct 2023

10/10 Excellent

Jeffrey L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay for 6 days

Amazing!
Stayed 6 nights in Jun 2023

10/10 Excellent

Yvonne

Stayed 3 nights in Aug 2022

10/10 Excellent

Hing Tak Madix, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the provision of local tour service
Stayed 6 nights in Mar 2025

10/10 Excellent

Jyalin

Stayed 5 nights in Mar 2025

10/10 Excellent

Kwok Hoi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money well worth, highly recommended
Stayed 6 nights in Mar 2025

10/10 Excellent

Sungtae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
종루 지하철역 바로 앞이라 너무 편리합니다.
Stayed 3 nights in Feb 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

WAI WAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible location, the only point to note is pick a room with window facing the street, not one face to face with opposite room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but noisy

It’s a modern hotel in really good condition (2024), it was really clean and the location is excellent. The only downside was the noise, partially from outside during weekend but also from the toilet which flushed louder than an airplane toilet.
Stayed 4 nights in Sep 2024

6/10 Okay

Hiroaki

Business traveler
Liked: Cleanliness
Stayed 4 nights in Mar 2024