A health club, a bar/lounge, and a complimentary children's club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 65-inch flat-screen televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
Wired and wireless Internet access is complimentary. This 4-star property offers access to a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1615 square feet (150 square meters) include conference space. This family-friendly hotel also offers a health club, a complimentary children's club, and concierge services. Complimentary self parking is available on site.
Novotel Xi'an The Bell Tower is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
A bar/lounge
Restaurants on site
Food Exchange
Things to do
24-hour gym
Free children's club
Family friendly
Baby toys
Children's books
Children's dinnerware
Children's games
Children's toys
Free children's club
High chair
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Business services
1,615 square feet of conference space
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Reusable cups
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bathrobes
Bidet
Children's slippers
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in time starts at noon
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 98 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)
Novotel Xi'an The Bell Tower Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location in the heart of city center right in back of a subway entrance. Staff are extremely friendly. Nice rooms with comfortable beds and free water and washer. Would definitely come back the next time I visit Xi'an!
Room with two full-sized beds bit too small for a wheelchair to go around, however the wheelchair can roll into the shower stall directly without any difficulty. The staff provided us a chair with the backrest in the shower stall and made the showering so much easier for my aging mother. All staffs very helpful and accommodating, made our stay a pleasant one.
A relatively new hotel that is still in excellent condition (as of March 2025). I dare say that it was probably the best aspect of my visit to Xi'an. The room was spacious, clean and very modern. Basic amenities like bottled water and fresh room slippers are provided daily and water is placed by the elevator on each floor to take as you please should you need extra hydration. The location is also perfectly central to major in-town attractions like the Bell Tower and the city wall which is accessible by a 20 minute walk to the south gate. Transit is just outside the property doors and ride hailing drivers can pick you up on the adjacent street as well.
The desk staff and on-site tour agent were all friendly and helpful with requests. One thing to be aware of however is that tours you book via the on-site agent will possibly come with additional charges once you are on transportation. The fees in some instances only cover round trip transport to and from the attraction sites and may not necessarily include entry or other costs. The tours are also not English-speaker friendly and are only really suitable for Mandarin speakers.
Overall, an excellent hotel with fresh facilities and good staff.
Located at the heart of Xi’an, walkable to the Bell Tower and subway (just few mins). Hotel is very clean, staffs are very helpful and friendly. Room is huge and very comfy. Love the heated toilet seat during winter and the automatic bidet. Enjoyed my stay very much! Highly recommended!
Good rooms. Good location for Bell Tower, Great Mosque, and lots of places to eat. Would definitely recommend. Only downside was rooms being quite hot with the heating.
4 NIGHTS HERE, HELPFUL RECEPTION, CLEAN COMFORTABLE ROOM,
PLENTY OF CHOICE FOR BREAKFAST DESPITE FULL CAPACITIES, METRO ENTRANCE AND BUS TO TERRA COTTA ON FRONT DOOR. PLENTY OF TAXI, CONCIERGE ON GROUD FLOOR, LOTS OF EATING PLACE, STONE THROW TO BELL AND DRUM TOWER.
WILL STAY AGAIN
HARRY
Stayed 4 nights in Nov 2024
10/10 Excellent
Chiaw Ling
Traveled with family
Nov 24, 2024
Liked: Amenities
The staffs are awesome. We stayed six nights and were very well taken care of. Nothing is too troublesome for them. The concierge Xiao Wei is fantastic. Rarely see such great customer service in hotels in western country, even the five stars hotels where we tip them so much. People here serve like it is their pleasure and duty.
Room was bright and modern, super clean. A touch too warm for us, visiting from cold Canada but they promptly sent us a fan when we complained.
Location is superb just beside H exit of Bell Tower metro station. Lots of restaurants, shopping and easy transit. I can not recommend this place highly enough! It also make me think China has a great future if all the people are like the staffs in this hot.
The hotel was nice but the free breakfast is a chaos. No hot water at breakfast and choices limited. Tables were unclean.
I need to use the toilet and asked my 80 year old mom to go in for her breakfast. They did not allow her to go as they wanted all to be parent. My mom has walking difficulties and they just made her stand outside the restaurant to wait for me to come.
We celebrated our 3 year anniversary at the hotel and they were kind enough to decorate the room for us. The facilities at the hotel are great; adequate gym, good breakfast, laundry facilities and friendly, helpful staff. The hotel is very central close to the tourist attractions Bell Tower, Muslim Quarter and Drum Tower. Also many many restaurants.
It’s a modern hotel in really good condition (2024), it was really clean and the location is excellent. The only downside was the noise, partially from outside during weekend but also from the toilet which flushed louder than an airplane toilet.