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Pan Pacific Xiamen

5.0 star property

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Photo gallery for Pan Pacific Xiamen

Exterior
Two Bedroom Serviced Suite | Living area | Flat-screen TV
Restaurant
Outdoor pool, pool umbrellas, sun loungers
Two Bedroom Serviced Suite | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
19 Hubin Bei Road, Xiamen, Fujian, 361012
  • Xiamen International Cruise Center
    ‪13 min walk‬
  • Xiamen-Gulangyu Island Terminal
    ‪4 min drive‬
  • Zhongshan Park
    ‪4 min drive‬
  • Xiamen (XMN-Xiamen Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Serviced Suite

One Bedroom Serviced Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Serviced Suite

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedroom Serviced Suite

Two Bedroom Serviced Suite | Premium bedding, minibar, in-room safe, desk

Two Bedroom Serviced Suite

  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Pacific Club, Club Room, 2 Twin Beds

Pacific Club, Club Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Pacific Club, Club Room, 2 Twin Beds

  • 426 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pacific Club, Club Room, 1 Double Bed

Pacific Club, Club Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Pacific Club, Club Room, 1 Double Bed

  • 426 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

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  • Hot Tub
  • Spa
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$77 total
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About this property

Pan Pacific Xiamen

5-star hotel in Siming District
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free cruise terminal shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Pan Pacific Xiamen offers 354 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Gregory. Services include facials and body treatments.
In addition to a full-service spa, Pan Pacific Xiamen features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

Pan Pacific Xiamen has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Pan Pacific Xiamen has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 304 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 for adults and CNY 60 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 304 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pan Pacific Hotel Xiamen
Pan Pacific Xiamen
Xiamen Pan Pacific
Pan Pacific Xiamen Hotel Xiamen
Sofitel Xiamen
Pan Pacific Xiamen Hotel
Xiamen Pan Pacific
Xiamen Sofitel
Pan Pacific Xiamen Hotel
Pan Pacific Xiamen Xiamen
Pan Pacific Xiamen Hotel Xiamen

Pan Pacific Xiamen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 473 reviews
Rating 8 - Good. 210 out of 473 reviews
Rating 6 - Okay. 51 out of 473 reviews
Rating 4 - Poor. 8 out of 473 reviews
Rating 2 - Terrible. 1 out of 473 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HOCK SIME BARRANTZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great team of staffs; from the security to the front desk to the chambermaids!
Stayed 6 nights in Nov 2024

10/10 Excellent

Samuel

Stayed 2 nights in Oct 2024

10/10 Excellent

Chien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor TV reception
Stayed 4 nights in Oct 2024

6/10 Okay

Bee Eng

Traveled with family
We stayed for 6 nights and have bites almost every morning.
Stayed 6 nights in Oct 2024

8/10 Good

Zhao Sheng

Stayed 2 nights in Sep 2024

10/10 Excellent

Tu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed to the airport and the staff are helpful. The buffet was very good with many selections. The room is quiet.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Staff & service, property conditions & facilities
The people are very nice. Great service. They need to open breakfast in the club area again.
Stayed 2 nights in May 2024

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying at this hotel...
Stayed 1 night in Mar 2024

6/10 Okay

Min huei lucille

Traveled with group
Stayed 3 nights in Jan 2024

10/10 Excellent

Fang

Stayed 2 nights in Nov 2023

8/10 Good

ANDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, last time I stayed the subway was under construction, it’s now only 2 minutes away. Many good eateries in the walking distance, all staff willing to help and always wear a smile. Breakfast is very Chinese and quality just par, nice gym and pool, our 3 nites’ stay was pleasant and very enjoyable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Abhishek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly helpful staff.
Stayed 6 nights in Oct 2023

8/10 Good

Tu Le

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Hossein

Stayed 8 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 2 nights in May 2023

8/10 Good

LI CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel is good in overall but the condition is a bit outdated
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in downtown area, right beside the Huwei park and is within walking distances to many other touristic areas. All the staff are friendly and accommodating.
Stayed 1 night in Dec 2019

8/10 Good

MR, Vancouver, Canada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Clean room, Room lighting little poor. Reception staff polite but slow and business centre hours are not suitable for business travellers .
Stayed 3 nights in Dec 2019

8/10 Good

Somm, SG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room. Added some money to get a room on higher floor and sea facing. Breakfast spread was great. Buffet dinner wasn’t fantastic. Very helpful bellboy providing useful informations. House keeping staff were friendly, fast and efficient. Location of hotel is somewhat remote but a stone throw to the jetty for boat ride to Gulanyu island.
Stayed 8 nights in Dec 2019

10/10 Excellent

PP, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the subway construction, I find the hotel clean and quiet. The staff are very helpful, especially the concierge, the bell boys and the staff at breakfast. Arno and the bellboy who has very small build (sorry I missed his name) are very helpful. When we told Arno that we want to take a bus to Nanputou, he explained the direction and ensured us have small changes. He actually went to get us CNY5 in small changes without asking if we can change the note. Fortunately, we had the bank note of CNY5 and gave it to him in return. I actually spent 1 night at Millennium and changed it to Pan Pacific for another 3 nights. I made the right decision.
Stayed 3 nights in Dec 2019

8/10 Good

Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con is good can adjust hot and cool temperatures
Stayed 6 nights in Nov 2019

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Nov 2019