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Hotel Villa Las Margaritas Plaza Cristal

4.0 star property

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Photo gallery for Hotel Villa Las Margaritas Plaza Cristal

Front of property
Breakfast, lunch and dinner served
In-room safe, desk, free WiFi
Front of property
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

Map
Priv Antonio Chedraui Caram No 7 y 9, Col.Encinal, Xalapa, VER, 91180
  • Xalapa Cathedral
    ‪3 min drive‬
  • Juarez Park
    ‪3 min drive‬
  • Xalapeno Stadium
    ‪3 min drive‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Quadruple Room

In-room safe, desk, free WiFi

Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 3 Queen Beds

View all photos for Double Room

In-room safe, desk, free WiFi

Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Business Room

Business Room | In-room safe, desk, free WiFi

Business Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Villa Las Margaritas Plaza Cristal

4-star Xalapa hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Villa Las Margaritas Plaza Cristal offers 47 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an arcade/game room, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Villa Las Margaritas Plaza Cristal is a smoke-free property.

RESTAURANTE LA FUENTE - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RESTAURANTE LA FUENTE

Things to do

  • Arcade/game room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 170 per pet, per night
Welcoming dogs and cats only
Up to 77 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hotel Villa Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Villa Las Margaritas Plaza Cristal
Villa Las Margaritas Plaza Cristal Xalapa
Villa s garitas Plaza Cristal
Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Hotel
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Hotel Villa Las Margaritas Plaza Cristal Hotel Xalapa

Hotel Villa Las Margaritas Plaza Cristal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 225 reviews
Rating 8 - Good. 73 out of 225 reviews
Rating 6 - Okay. 22 out of 225 reviews
Rating 4 - Poor. 5 out of 225 reviews
Rating 2 - Terrible. 7 out of 225 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel-Will return
Friendly staff, hot water with strong pressure, air conditioning, and comfortable bed and pillows. Should be described as "Colonial" or Victorian" as opposed to "Antique" because it has a very nice feel and comfort to it and not an old, boring one. Located in a perfect location. Will return soon. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting hotel with an eclectic mix of decorations. Reminds you of an antique store or a museum. Super clean and super cozy.
Stayed 1 night in Dec 2024

8/10 Good

Benjamin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay if you’re on a budget. The building itself is pretty cool and the location is convenient for what we needed. It’s right across the street from Crystal Plaza so we went shopping and had some food. A lot of people complain that the bed was too hard that didn’t bother me, but the pillows were definitely too hard. I wish that the decorations were more accurate to the photos. Otherwise I enjoyed my stay and Jenny at the front desk was really kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Enoc

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana Naranjo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean the room everyday. It’s close to the mall and store.
Stayed 6 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2024

6/10 Okay

Jerry

Stayed 1 night in Apr 2023

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed the property is a great place to stay .All the staff from the front desk to food service and house keeping we're genuinely interested in my wellbeing and comfort.

6/10 Okay

Ruben

Stayed 1 night in May 2022

10/10 Excellent

RICARDO MELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En lo personal, a mi me gustó la decoración y el concepto del hotel. Las camas son un poco duras pero no es algo que me haya incomodado. Lo que no me gustó fue su servicio de WiFi.
Stayed 2 nights in Mar 2022

10/10 Excellent

MANUEL

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very spacious for the cost and affordable. The parking was a bit peculiar but they have a garage so it worked out. HOWEVER if you get a front (to parking) room... there is a bar right across... music was sooo loud. We only used it for sleeping so it wasn't bad.
Stayed 2 nights in Mar 2022

10/10 Excellent

Ana V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Thank you.
Stayed 1 night in Feb 2022

10/10 Excellent

Luis, Huatusco de Chicuellar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien el diseño del edificio excelente la decoracion y la atencion muy recomendable, sin duda volvería a reservar en este hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice oldie
My family reported enjoying this place. We’ll recommend it.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, they went above and beyond. The hotel was beautiful.
Stayed 4 nights in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

6/10 Okay

D, Berwyn, IL.

Liked: Cleanliness

2/10 Terrible

Carmen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO TIENE ESTACIONAMIENTO. Si llegas tarde. Olvídate, dejarás tu auto en la calle y la zona se ve horrible. El personal solo dice: no puedo hacer nada, para qué llega tarde, aquí solo caben 6 autos. Es una propiedad vieja, se vw sucio desde la entrada.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

8/10 Good

Yair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción
Solo puede decir que al baño le hacía falta un poco de ventilación ya que olía demasiado a humedad y a caño todo lo demás excelente 100 % recomendable
Stayed 2 nights in Dec 2024

8/10 Good

juan carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, cuartos amplios y limpios, hotel es de arquitectura antigua pero muy bien conservado, el hotel esta situado frente al mall PLAZA CRISTAL, tienes para escoger restaurantes y toda clase de tiendas como Chedrauy, Liverpool, Walmart y otras excelente valor por el precio y lo mejor tu check out es hasta la 1:00PM
Stayed 6 nights in Dec 2024

10/10 Excellent

Marcos

Stayed 1 night in Nov 2024

10/10 Excellent

María Paula

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó mucho haberme hospedado en este hotel. Me fascina como tuvieron la amabilidad de atender al cliente, que la habitación que me tocó estuviera limpia, cómoda y económica. Me agrado el precio que me cobraron y dónde está ubicado, pues había facilidad de adquirir comida y agua, así como el transporte. Si regreso a Xalapa, me volvería a hospedar en este hotel. Gracias
Stayed 1 night in Nov 2024

2/10 Terrible

eduardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegue al check in antes mande propuesta de entrar antes y me dijeron k no podía entrar mal servicio
Stayed 1 night in Oct 2024