A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
Hotel María Victoria offers 114 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.
Wireless Internet access is complimentary. This Xalapa hotel also offers a vending machine, an arcade/game room, and tour/ticket assistance.
Hotel María Victoria is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Le Cafe - This bar specializes in international cuisine.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Food and drink
Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 130 for adults and MXN 82 for children
A bar/lounge
A restaurant
Restaurants on site
Le Cafe
Things to do
Arcade/game room
Billiards/pool table
Family friendly
Arcade/game room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (60 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 130 for adults and MXN 82 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel María Victoria
Hotel María Victoria Xalapa
Hotel María Victoria Hotel
Hotel María Victoria Xalapa
Hotel María Victoria Hotel Xalapa
Hotel María Victoria Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 404 out of 738 reviews
10 - Excellent
404
Rating 8 - Good. 226 out of 738 reviews
8 - Good
226
Rating 6 - Okay. 81 out of 738 reviews
6 - Okay
81
Rating 4 - Poor. 18 out of 738 reviews
4 - Poor
18
Rating 2 - Terrible. 9 out of 738 reviews
2 - Terrible
9
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Gordon
Nov 30, 2024
Liked: Cleanliness, staff & service, room comfort
This is very centrally located hotel on a busy street. I was fortunate to have an off-street room on the 5th floor at the end of the hallway. There was an AC unit and a view of Cofre de Perote. Maid service and reception service was efficient if brusque. Overall, a pleasant stay.
The location is in the El Centro area with plenty of cafes and restaurants. The property is older and in need of updates. It has a classic look and must have been really stylish in its prime. Lots of dark wood in the lobby area. The elevators are really dated, but functional. I stayed at this hotel mainly because the Posada I live at, did not have internet or TV do to a supposed outage. Staff was great and polite.
Merrill
Stayed 2 nights in Jun 2024
4/10 Poor
Veronica
Business traveler, Traveled with partner
Feb 14, 2024
Disliked: Cleanliness, amenities
The rooms are very small and they smell like feet. We complained but they did not offer to give us a different room. We went out to buy some deodorizing spray. Our 3 night stay turned into 1 no refund was given. They said we have a credit for 2 night when we decide to return. I will never stay there again.
Place is comfortable and the location is great if you’re looking to know downtown Xalapa… it is actually secure since there’s a cop in every corner. I went to a couple of places around to eat and they were actually pretty good.
Central location is a plus! There's a sharp piece of metal in the closet that "stabbed into" my foot when I stepped on it. Otherwise, very nice & would visit again.
Jesús
Stayed 1 night in Jan 2023
8/10 Good
Ricardo, MIAMI GARDENS
Business traveler
Feb 10, 2022
Liked: Cleanliness, staff & service
the property is very old, the conditions are not the best, but is in a good location
Hotel bastante cómodo, bien ubicado, y el servicio excelente de casi todo el personal, excepto uno en recepción que no está alineado con la ideología de servicio al cliente de sus compañeros