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Capital O Hotel Central, Xalapa

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Capital O Hotel Central, Xalapa

Restaurant
Property amenity
Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Housekeeping
  • Restaurant

Explore the area

Map
Av. 20 de Noviembre 522, Col. Tatahuicapan, Xalapa, VER, 91060
  • Xalapeno Stadium
    2 min drive
  • La Perla Oyster Bar
    1 min walk
  • Xalapa Station
    11 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    22 min drive

Room options

View all photos for Junior Studio

Soundproofing, iron/ironing board, free WiFi, bed sheets

Junior Studio

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Economy Quadruple Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Master)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio (Master)

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Studio

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Studio

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room Standard

Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room Standard

  • Sleeps 1

View all photos for Double Room Standard

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • Sleeps 3

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About this property

Capital O Hotel Central, Xalapa

3.5-star Xalapa hotel with restaurant
Along with a restaurant, this hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Capital O Hotel Central, Xalapa offers 58 accommodations with complimentary bottled water and hair dryers. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This Xalapa hotel also offers tour/ticket assistance and a front-desk safe. Onsite self parking is complimentary.

Capital O Hotel Central, Xalapa has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Capital O Hotel Central, Xalapa has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Fan
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Central Xalapa
Hotel Hotel Central Xalapa Xalapa
Xalapa Hotel Central Xalapa Hotel
Hotel Hotel Central Xalapa
Hotel Central Xalapa Xalapa
Hotel Central
Central

Capital O Hotel Central, Xalapa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 176 reviews" "
Rating 8 - Good. 56 out of 176 reviews" "
Rating 6 - Okay. 25 out of 176 reviews" "
Rating 4 - Poor. 11 out of 176 reviews" "
Rating 2 - Terrible. 11 out of 176 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

George

Traveled with family
Disliked: Staff & service
I will not stay at that hotel again
Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.
Stayed 3 nights in Sep 2024

6/10 Okay

Greivin, Pavas

Liked: Staff & service
Stayed 5 nights in Jul 2024

4/10 Poor

ENRIQUE VINICIO

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Brian

Traveled with group, Business traveler
Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price. Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk. I like the rooms and the wifi works OK though slow at 4mb per second. There is no elevator,you need to go up the stairs....
Stayed 1 night in Aug 2023

6/10 Okay

Biviane

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too noisy, bad odor, short curtains and uncomfortable mattress.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great economy hotel a few minutes walk from the caxa bus station. The rooms are recently refurbished the bathrooms are nice and clean. It has Cable tv Lots of stairs and no elevator so not really suitable for the handicapped or those who have trouble walking up stairs. If you lose your key, they will charge $100 Mx or about $6. I didn’t know about that in it left a bad taste in my mouth. The WiFi works most of the time but not all the time. My room did not have air conditioning but I was fine without it. It had an upright fan which kept a cool breeze blowing. Xalapa has a mild climate so it is quite comfortable most of the time without air on. My rate had a continental brake fast included. I kid the $120mx to upgrade to the buffet. DO NOT waste your money, the upgrade was just not worth it. There are plenty of nearly restaurants that offer much better breakfasts for the same price or less! All In all a great place to stay, just don’t lose your key and eat elsewhere and it will be a great stay!
Stayed 2 nights in May 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, would maybe give bigger water bottles for the rooms. Otherwise decent place.
Stayed 1 night in Mar 2023

6/10 Okay

EFRAIN, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
The stay is noisy as there is a bar/club next to the property
Stayed 2 nights in Jul 2022

6/10 Okay

Maribel

Traveled with family
Liked: Staff & service
staff is super friendly and very helpful, property needs a lot of upgrades, one day without hot water, be aware of the loud noises coming from the banquet hall located on the back of the hotel
Stayed 5 nights in Dec 2021

8/10 Good

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Enoe

Stayed 1 night in Nov 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comodity place.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superaron nuestras expectativas.
Excelente la atención de la chica de recepción. Nos acomodó en una habitación excelente, mejor que la reservación que teníamos. Fue amable, proactiva y genuinamente preocupada por hacer de nuestra estancia más placentera. Las medidas de contención del COVID-19 se llevan a cabo al 100% en este hotel. Es la tercera vez que nos hospedamos aquí y definitivamente lo volveremos a hacer.
Stayed 2 nights in Jun 2021

10/10 Excellent

Claudio Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Alice

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato en recepción es malísimo con mal carácter no me dieron pronto acceso a la llave, pudieron trabas para brindarme el desayuno "continental" (solo es huevo, frijoles sabor agrio y jugo/café), no cambiaron ropa de cama ni hubo administración de menesteres, además para utilizar la secadora fue un cargo extra, a pesar de que va incluido en el servicio, entra mucho ruido de los autos de la calle y al final tuve que pagar más. Y la factura aún no me llega. Nada recomendado
Stayed 2 nights in Sep 2024

6/10 Okay

Ies Robles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Muy bien ubicada, pero hay mucho ruido de la calle y también de los huéspedes.
Stayed 1 night in Aug 2024

6/10 Okay

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicios incompletos atención muy amables
No había agua caliente dijeron que se había roto alguna manguera y el agua está helada, en recepción muy bien pero eso falló así como la señal de internet pésima comentaron que estaba lleno y por rllo la falla
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No tenían elevador y es un hotel con 4 estrellas. Una de las habitaciones que nos asignaron estaba sucia y no tenía luz improvisaron en poner una lámpara. La regadera salía con muy poca presión.
Stayed 1 night in Aug 2024

8/10 Good

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un complejo excelente, en cuanto a limpieza y atención a cliente, me dio bastante confianza, queda justo enfrente de la terminal Ado caxa, buena ubicación para llegar a lugares y tiene una parada de autobuses enfrente
Stayed 1 night in Jul 2024

8/10 Good

Jose Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedaje
Stayed 4 nights in Jul 2024

8/10 Good

Gonzalo Espinosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que me tratan muy bien
Stayed 2 nights in May 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in May 2024

10/10 Excellent

Roymar

Stayed 1 night in May 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar en general
Stayed 1 night in Mar 2024