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Holiday Inn Express Xalapa, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Xalapa, an IHG Hotel

Exterior
Exterior
Exterior
Exterior
Down comforters, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Parking available
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Juarez Park
    1 min walk
  • Le Cafe
    1 min walk
  • Xalapa Station
    14 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 538.00 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 258.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 323.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

  • 323.00 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, blackout drapes

Standard Room

  • 323.00 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Holiday Inn Express Xalapa, an IHG Hotel

3-star Xalapa hotel with free breakfast
A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Xalapa, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 10 kilometers is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Xalapa, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Secured, covered self parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa
Holiday Inn Express Xalapa

Holiday Inn Express Xalapa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 349 out of 492 reviews" "
Rating 8 - Good. 111 out of 492 reviews" "
Rating 6 - Okay. 22 out of 492 reviews" "
Rating 4 - Poor. 8 out of 492 reviews" "
Rating 2 - Terrible. 2 out of 492 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa

Stayed 4 nights in Aug 2024

8/10 Good

Rubicelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10 Excellent

Ingrid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Stayed 3 nights in Jun 2024

10/10 Excellent

JUAN E

Stayed 2 nights in Jun 2024

10/10 Excellent

Rocio

Stayed 1 night in May 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay in Centro
Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Bernardo, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

10/10 Excellent

Eladio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique, zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del front desk muy amable. Todo muy bien en general
Stayed 1 night in Dec 2023

10/10 Excellent

velia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023

10/10 Excellent

Hannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Stayed 3 nights in Sep 2023

2/10 Terrible

maria teresa

Stayed 1 night in Sep 2023

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, clean and comfortable rooms. Parking is paid separate and there was a festival when we arrived so we didn’t have parking for a while. Otherwise, everything was great.
Stayed 3 nights in Sep 2023

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities
I didn’t like the problem with the elevators failing constantly
Stayed 4 nights in Aug 2023

10/10 Excellent

AGUSTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien
Stayed 2 nights in Aug 2023

10/10 Excellent

Maribel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , las camas y las almohadas muy ricas
Stayed 1 night in Jul 2023

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms located in the center of city
Stayed 2 nights in May 2023

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service and the beds, perfect!
Stayed 1 night in Nov 2022

10/10 Excellent

Jose, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and bars.
Stayed 2 nights in Jan 2022

8/10 Good

Clinton, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean and nice, the breakfast was not good it was less than basic
Stayed 1 night in Jan 2022

8/10 Good

Jacqueline, Blacksburg

Liked: Cleanliness, staff & service
This hotel is incredibly clean and well-located. The breakfast is remarkably ample. What I didn't like is that you have to go up 2 elevators to get to the reception area. Most of the 3 days I was there both the escalator and at least one of the 2 elevators were out of service. I realize that the hotel is not responsible for these mechanical problems. The best part was absolute silence in my room, despite the fact that hotel is in the middle of the center of the city. I highly recommend staying there!
Stayed 3 nights in Dec 2021