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City Express by Marriott Xalapa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Xalapa

Lobby
Lobby
Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Business center
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190
  • Xalapa University
    8 min walk
  • Plaza Las Americas Mall
    9 min walk
  • Plaza Las Animas Mall
    10 min walk
  • Xalapa, Veracruz (JAL-El Lencero)
    17 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

About this property

City Express by Marriott Xalapa

3.5-star Xalapa hotel walkable to Plaza Las Americas Mall
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
City Express by Marriott Xalapa offers 126 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site at this 3.5-star property. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

City Express by Marriott Xalapa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 506 reviews" "
Rating 8 - Good. 176 out of 506 reviews" "
Rating 6 - Okay. 52 out of 506 reviews" "
Rating 4 - Poor. 23 out of 506 reviews" "
Rating 2 - Terrible. 11 out of 506 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Stayed 2 nights in Aug 2024

6/10 Okay

Jose O

Stayed 1 night in Nov 2023

6/10 Okay

ezequiel

Traveled with family and small children
Disliked: Cleanliness, amenities
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023

4/10 Poor

Amelia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023

10/10 Excellent

RENE, ROMA

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

WILLIAMS, RIVIERA VERACRUZANA

Traveled with partner
Liked: Staff & service, property conditions & facilities
Personal amable, un buena ubicación, seguro. El desayuno incluido rico y suficiente . El único detalle fue que no cuentan con aspiradora para limpiar los pisos que estaban un poco sucios. Y sería bueno que las ventanas de la habitación se pudieran abrir.
Stayed 2 nights in Sep 2022

4/10 Poor

Patrice

Stayed 1 night in Jul 2022

8/10 Good

JAIME

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for price. Quite and safe.
Stayed 7 nights in Apr 2022

10/10 Excellent

JUAN CARLOS, BOCA DEL RIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Daniel uscanga

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good for the price. At the room some corners with mildew alerts for some corrective maintenance needed.
Stayed 1 night in Apr 2021

10/10 Excellent

Jorge Aurelio

Traveled with family
Stayed 1 night in Mar 2020

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Año nuevo en Xalapa
En general bien, sólo que el baño necesita un extractor. Se acumula mucho la humedad en el cuarto
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Práctico
Práctico, buena opción si vas de paso. No me gusto que el cuarto daba al lobby, mucho ruido durante la mañana. Todo lo demás muy bien.
Stayed 1 night in Aug 2019

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
the attitude of the cook when serving the food and answer the questions of the guests
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, good service
Stayed 1 night in Oct 2018

8/10 Good

Josue Issac

Well located and good for business trip.
We just stayed there in a business trip. The hotel is well located, since it's on the outskirts of the city to go easier to places, just taking the highway. The room was clean. Breakfast is barely ok, but you can't expect more on this sort of hotel.
Stayed 1 night in Aug 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was a pool.
It was good.
Stayed 1 night in Jun 2017

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice