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Standard Room, 1 Queen Bed (Hilltop)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$930* Per night/room May 18 - May 19

Room (Low Country Tiny Home)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite (Salt Box Studio Tiny Home)

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 6 Max

Studio Suite, Partial Lake View (Village View)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Room (Laurel Ridge)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Twin Room (Townhome On the Green)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Preserve Resort & Spa features a golf course and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

3 meeting rooms are available. This family-friendly hotel also offers a fitness center, spa services, and barbecue grills. Complimentary self parking is available on site.

The Preserve Resort & Spa is a smoke-free property.

  • Picnic area
  • Children's games
  • Children's toys
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Lockers available
  • 24-hour front desk
  • Free grocery shopping service
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Infant/toddler toys
  • Food and water bowls
  • Number of meeting rooms - 3
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 50
  • Golf course on site
  • Fireplace in lobby
  • Golf lessons with a pro
  • Clubhouse
  • Barbecue grill(s)
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Shopping mall on site
  • Number of bars/lounges - 1
  • Full-service spa
  • Firepit
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free WiFi
  • Pool sun loungers
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Firewood (free)
  • Gas grill
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Wedding services
  • Golf cart
  • Golf clubs (equipment)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Telescope

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Room Amenities

The Preserve Resort & Spa offers 50 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Washer/dryer
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • TV size: 40
  • Free cribs/infant beds
  • Minibar (stocked, some free items)
  • Heating
  • Oven
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Number of beds 1
  • Champagne service
  • Blender
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laundry detergent
  • Children's dinnerware
  • Art supplies
  • Children's books
  • Paper towels
  • Restaurant dining guide
  • Freezer
  • Ice maker
  • Wet bar
  • Braille signage
  • Closed captioned TV
  • Portable shower seat
  • Visual fire alarm
  • Lever door handles
  • Toothbrush and toothpaste available on request
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.

Double Barrell Kitchen - Overlooking the garden, this fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

White Birch Café - Overlooking the pool and garden, this bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Double Barrell Bar - Overlooking the garden, this bar specializes in American cuisine and serves light fare only. Open daily.

Spa Services

OH has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Nearby Activities

Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Archery on site
  • Hunting on site
  • Ropes course on site
  • Ziplining on site
  • Playground on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Cross-country skiing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 60.00 per accommodation, per night

The resort fee includes:

  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Partner property access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 40 per person
  • Pet fee: USD 195.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 8:00 PM

Check-in time starts at 4:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Pets allowed in specific rooms only

Debit cards not accepted

Staffed front desk

Guest will receive an email before arrival 10 days

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

No rollaway/extra beds available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 195.00 per pet, per stay
  • Dogs only
  • Up to 30 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • The Preserve & Spa Richmond
  • The Preserve Resort & Spa Hotel
  • Preserve Sporting Club Residences
  • The Preserve Resort & Spa Richmond
  • The Preserve Resort & Spa Hotel Richmond

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Reviews

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