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Sheraton Grand Wuhan Hankou Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Wuhan Hankou Hotel

Indoor pool
Terrace/patio
Down comforters, pillowtop beds, minibar, in-room safe
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
N.80, Fanhu Road, Oceanwide City Square, Wuhan CBD, Wuhan, Hubei, 430000
  • Wuhan Garden Expo Park
    4 min drive
  • Wuhan International Country Club
    4 min drive
  • Wuhan Museum
    6 min drive
  • Wuhan (WUH-Tianhe Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down comforters, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, pillowtop beds, minibar, in-room safe

Club Room, 2 Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Double Bed

Property amenity

Presidential Suite, 1 Double Bed

  • 4306 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

Property amenity

Club Suite, 1 King Bed

  • 1615 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Property amenity

Club Suite, 1 King Bed

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Property amenity

Club Suite, 1 King Bed

  • 1054 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Shangri-La Wuhan

Spa
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (217)
The price is $116
per night
$135 total
includes taxes & fees
Dec 7 - Dec 8
Shangri-La Wuhan

About this property

Sheraton Grand Wuhan Hankou Hotel

5-star hotel in Jiang Han
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Grand Wuhan Hankou Hotel offers 500 air-conditioned accommodations with private pools and private plunge pools. Pillowtop beds feature down comforters. Guests can make use of the in-room coffee/tea makers and minibars. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

46-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include fireplaces and iPod docking stations. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
The onsite spa has massage/treatment rooms. Public bath/onsen services include an indoor public bath (no minerals).
In addition to a full-service spa, Sheraton Grand Wuhan Hankou Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

A business center is on site at this 5-star property. Event facilities measuring 23584 square feet (2191 square meters) include a conference center. This luxury hotel also offers a terrace, a complimentary children's club, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Sheraton Grand Wuhan Hankou Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Feast - This restaurant specializes in international cuisine.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 100 to 100 for adults and CNY 50 to 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Feast
  • Yue

Things to do

  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (23,584 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Public indoor bath (no minerals)
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels
  • iPod dock
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 18 2024 to November 27 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 to 100 for adults, and CNY 50 to 100 for children
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Wuhan Hankou Hotel
Sheraton Wuhan Hankou
Sheraton Hankou
Sheraton Grand Hankou Hotel
Sheraton Grand Wuhan Hankou
Sheraton Grand Hankou
Sheraton Grand Wuhan Hankou
Sheraton Grand Wuhan Hankou Hotel Hotel
Sheraton Grand Wuhan Hankou Hotel Wuhan
Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan

Sheraton Grand Wuhan Hankou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 136 reviews" "
Rating 8 - Good. 32 out of 136 reviews" "
Rating 6 - Okay. 5 out of 136 reviews" "
Rating 4 - Poor. 6 out of 136 reviews" "
Rating 2 - Terrible. 2 out of 136 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roderick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely comfortable and quiet. The staff were excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chonghua, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Chang

Stayed 2 nights in Jun 2024

10/10 Excellent

Zhixin

Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander, Cedar Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great part of town. All my encounters with staff were great. Highly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Pei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL TO STAY , MOST STAFF ARE VERY NICE.
Stayed 5 nights in May 2024

8/10 Good

Chin kiang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulmucib

Stayed 1 night in Mar 2024

10/10 Excellent

Yijin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yijin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yijin

Stayed 1 night in Dec 2023

10/10 Excellent

Yijin

Stayed 2 nights in Dec 2023

10/10 Excellent

Yijin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Libia

Stayed 7 nights in Jul 2023

4/10 Poor

JIE

Liked: Cleanliness, room comfort
Disliked: Staff & service
Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
Stayed 2 nights in Feb 2022

10/10 Excellent

Chungche

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Fatlulu, CT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, comfy bed, clean room, and good breakfast.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
Stayed 2 nights in Dec 2019

8/10 Good

Anna, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful Room was a bit outdated but clean Good location right next to a shopping centre Breakfast was ok
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed. However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms. Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China. Overall, a very comfortable stay and will only return if the improvements are made.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very new and stylish. A little bit far from tourist sites but very close to good local restaurants!
Stayed 1 night in Oct 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, overall very good experience staying in this hotel. A bit further away from hankou rail station but easy to get a taxi (and is not expensive)
Stayed 2 nights in Jun 2019