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Platinum Palace Boutique Hotel & SPA

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Palace Boutique Hotel & SPA

Balcony view
Reception
Exterior
Bar (on property)
Apartment (Single Use) | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Ul. Powstanców Slaskich 204, Wroclaw, Lower Silesian, 53-140
  • Lake Morskie Oko
    4 min drive
  • Wroclaw Opera
    5 min drive
  • Central Station of Wroclaw
    5 min drive
  • Wroclaw (WRO-Copernicus)
    15 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

  • 280 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Comfort Apartment, 1 Bedroom

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

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The price is $71
per night
$77 total
includes taxes & fees
Jan 3 - Jan 4
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About this property

Platinum Palace Boutique Hotel & SPA

5-star hotel in Krzyki
Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Platinum Palace Boutique Hotel & SPA offers 46 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, a fitness center, and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, Platinum Palace Boutique Hotel & SPA features a spa tub and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 409 square feet (38 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and an arcade/game room. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Platinum Palace Boutique Hotel & SPA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Platinum Palace Boutique Hotel & SPA has a restaurant on site.
24-hour room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (PLN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 80 for adults and PLN 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 409 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open select days
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 90.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PLN 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 100 per person (one-way)
  • Self parking fee: PLN 80 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Platinum Palace
Platinum Palace Hotel
Platinum Palace Hotel Wroclaw
Platinum Palace Wroclaw
Platinum Palace

Platinum Palace Boutique Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 259 reviews" "
Rating 8 - Good. 77 out of 259 reviews" "
Rating 6 - Okay. 29 out of 259 reviews" "
Rating 4 - Poor. 7 out of 259 reviews" "
Rating 2 - Terrible. 6 out of 259 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rafal

Stayed 4 nights in Aug 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent rooms and helpful friendly staff
Stayed 7 nights in May 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pleasure stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff, good facilities. We had a lovely dinner with amazing scallops.
Stayed 1 night in Dec 2023

8/10 Good

Jan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very good
Stayed 1 night in Jan 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Michael, Raleigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was great stay
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Cons: 1. Bringing a tiny dog cost us 100PLN/night, rather hefty. 2. The messages we received were disastrous. The masseuse had no strength when pressing. At the end of the session, instead of gently waking the guest up, she almost yelled. This is experience from both me and my partner. A waste of money. 3. On the room key holder, it's stated (in Polish only) 10% discount is offered for massages and hotel restaurant from Sunday to Thursday. At check out, I was billed full amount. After asking, the receptionist changed the bill to include the discount. Kind of feel like they're trying to fool you. 4. There's only one bottle in the shower for shampoo+shower gel combination. Pros: 1. Parking on site was cheap, 40PLN for a day. And there're plenty of free street parking close by. 2. Facilities were very fresh and tastefully designed. 3. Food from the hotel restaurant is fantastically delicious and good looking, at good prices. 4. The spa facilities were well maintained and has all we needed, a steam sauna, a dry sauna and a bubble pool. Not too many guests were using them when we were there.
Stayed 1 night in Jul 2022

6/10 Okay

GURSHARON

Business traveler
Liked: Cleanliness, property conditions & facilities
Mediocrity for a 5 Star Hotel.
The staff was cold I would definitely not call them rude but they were far from friendly. If your an international travel expecting their to be usb outlets, there are none. Reception does not have any converters. We had two rooms mine were missing all the towels which may have been a mishap because we asked for rooms next to each other and they had to change our rooms to accommodate. They mistakenly had a charge for breakfast under one our rooms but took it off after taking time to check to confirm we did not actually go. Personally I would book something else if I had to choose again. They do have a lovely spa with sauna and jacuzzi. A lounge room with billiards.
Stayed 2 nights in Jan 2022

10/10 Excellent

Christopher

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very good hotel, very well priced.
Stayed 1 night in Dec 2021

8/10 Good

AgiK, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and an absolutely delightful concierge man. great location as well. The only comment I have is that rather than one large duvet in my king's size bed I had two single duvets. The room service finished at 9pm, possibly because there was a wedding going on. However, they were very flexible and still served me a glass of wine. I loved my room with a terrace and a massive bathroom. The room was enormous. It felt like an upgrade from more typical 5* city hotels.
Stayed 1 night in Sep 2020

10/10 Excellent

rene g valencia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very clean and safe
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing style of hotel! Pictures are true.
Stayed 1 night in Aug 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, property conditions & facilities, room comfort
Felt like a princess at the palace
Most amazing apartment lovely decorated and comfortable with sofas, nice cozy bed and beautiful marble bathroom. We also tried the standard room and it was beautiful and clean as well. Nice spa and Wellness area that we did not try though. We tried the room service for breakfast and it was good. Beautiful place for dining and I guess the food will be lovely.
Stayed 1 night in Aug 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not central location.
Overall a good hotel. More of a 4 star than a 5 star in my opinion, however overall very good. Location from Wroclaw centre is not the greatest. If you are looking for a city centre hotel, this is not the hotel for you.
Stayed 2 nights in May 2019

2/10 Terrible

Dagmara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare
It was an absolute waste of money and huge disappointment. There was only one person working doing reception, housekeeping and spa. Apparently because it’s Easter but hotel invites guests to stay there for Easter... they charge for toothbrush and don’t offer toothpaste. Very poor quality. Service is awful. Would never stay there again. Don’t waste money pay a little more and stay in amazing Monopol hotel.
Stayed 1 night in Apr 2019

4/10 Poor

Adil

Liked: Cleanliness, room comfort
Disliked: Staff & service
I wouldn’t qualify it as 5* Make you pay for coffee after the first day
Stayed 3 nights in Mar 2019