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Hotel Altus Palace - Destigo Hotels

5.0 star property
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Pool
Creator video
Junior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
$143
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Wroclaw Market Square
    ‪7 min walk‬
  • Wroclaw Town Hall
    ‪9 min walk‬
  • Wroclaw Zoo
    ‪5 min drive‬
  • Wroclaw (WRO-Copernicus)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Apartment

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Single Room

10.0 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Exclusive Apartment

Exclusive Apartment | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Exclusive Apartment

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Design Double Room (with Mezzanine)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Altus Palace - Destigo Hotels

5-star hotel in Wroclaw City Center
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and safes. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
In addition to a full-service spa, Hotel Altus Palace - Destigo Hotels features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 3 meeting rooms and coworking spaces. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2022.

Hotel Altus Palace - Destigo Hotels has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
WIERZBOWA 15 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LOBBY BAR - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 324 out of 387 reviews
Rating 8 - Good. 44 out of 387 reviews
Rating 6 - Okay. 11 out of 387 reviews
Rating 4 - Poor. 3 out of 387 reviews
Rating 2 - Terrible. 5 out of 387 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Room was amazing and spa was lovely after a day of walking. Downside was the room that we stayed in ran adjacent to the tram line and it sounded and felt like it was running through the room. Also the bar was small and lacked any atmosphere but was okay for a quick drink before hitting the city.
Stayed 3 nights in May 2025

10/10 Excellent

Jerome

Stayed 1 night in May 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenient to all main attractions. Tram stop also near to hotel.
Stayed 3 nights in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Noel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful but we were out in a room just steps off of the lobby on the first floor. Literally you check in, go up four steps and our room was right there. We had a room looking out the front of the hotel and had to keep the shades drawn at all times even in the bathroom or else people walking by could see us. It was incredibly noisy with the train going by constantly outside our window as well as all the lobby noise. Doors banging people talking and laughing, clomping up and down the stairs outside our door. So loud. All the doors were terribly cracked and ugly. The rest of the room was fine. Beautiful bathroom. We had to ask for a pillow case to be changed since it had mold stains on it.
Stayed 2 nights in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but quite expensive. Restaurant was particularly pricey, so did not eat there. Location ok, about 15 minutes walk from the old market square.
Stayed 4 nights in May 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Agnieszka

Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful hotel - boutique chic - stunning room really modern nice bedding could have had better pillows - jacuzzi a great advantage after walking the town - near town centre with plenty of bars and shops and cake ! Lobby bar quite small and closed early - we did sit in there but only enough seating for 10 people - didn’t use the restaurant for breakfast - nice touch fresh water and coffee everyday Highly recommend for safe stay
Stayed 4 nights in Apr 2025

6/10 Okay

ERGUN

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect stay

Hotel was beautiful,friendly quick check in,room was everything we wanted and more,water restocked everyday and tidied, took advantage of the sauna and hot tub facilities which were perfect after a long day exploring, breakfast was good with plenty options, absolutely no complaints about anything, location excellent too, highly recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class accommodation, and excellent service
Stayed 5 nights in Apr 2025

10/10 Excellent

lung kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Maja

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janusz

Liked: Property conditions & facilities
Excellent I recommend to everyone
Stayed 3 nights in Apr 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but noisy

The hotel is elegant and well located. However the room we were in .. 108 was incredibly close to a tram line which made it very noisy at night and early morning so we didn’t sleep well. The spa is nice but much smaller than it looks on the pictures.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, comfy bed and pillows, bathroom with underfloor heating and beautiful fittings, all high quality. I would definitely recommend it.
Stayed 1 night in Mar 2025

6/10 Okay

Marsha

Stayed 4 nights in Feb 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful property. They would benefit from having a more obvious entrance or person at the outside door. Spa was fantastic and room with turndown service excellent.
Stayed 1 night in Feb 2025

2/10 Terrible

Mehmet

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To expensive and noisy

Stay away from it very expensive everything and trams are non stop almost 24 hours You can’t get sleep at all, rooms are with steps and ladders Won’t recommend at all. Not: car park is £30 over night stay Very very expensive it’s not real hotel it’s like house turn in to hotel but naaaaaaaah
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great Hotel.

This is my second time staying at this hotel. I'm specifically picked it because of its location near the center of town and it's amazing staff and comfortable rooms. If I ever visit the city again I'll stay here again because it's just simply a great Hotel.
Stayed 2 nights in Feb 2025