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Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Interior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    2 min drive
  • College of the Holy Cross
    7 min drive
  • Clark University
    9 min drive
  • Worcester, MA (ORH-Worcester Regional)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Auburn - Worcester

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (745)
The price is $101
per night
$113 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Inn Auburn - Worcester

About this property

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel

Auburn hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Shout out to Carmen who was very helpful, friendly, and energetic running the front desk. The mattresses need to be replaced as they were sagging in the middle. Otherwise the room was more than adequate.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how quiet it was. But I did not like the bed. It was uncomfortable
Stayed 1 night in Aug 2024

6/10 Okay

Shameka

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
room has bad smell
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very soft, the room furniture and lighting well designed and useful. My only real complaint is the daily texts asking how my stay was - when I mentioned the falling apart (literally in shreds) sheer curtains and the wrinkled top to the ironing board I got dismissive responses. It doesn't take much effort to be pleasant vs the bad feeling the opposite causes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location at interstates
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Auburn Stay
Good Staff, Rear door to hotel was unsecured the entire stay. No key card was needed. The front deck did not have change for the coin operated laundry. Had to travel to local store to get change. The pillows were soft and uncomfortable. Good location to everything in Auburn.
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The comfortable beds almost made up for the noise from the highway.
Stayed 1 night in Aug 2024

2/10 Terrible

christina

Absolutely horrible
It was decent HOWEVER they decided to do demolition & construction in the room NEXT TO MINE at 8am on Sunday and it continued for hours. That same day the fire alarm went off due to a computer glitch & the hotel was evacuated for almost an hour in the rain. Then the cable was super glitchy the rest of the night. Got to sleep and the alarm went off again waking me up. Hotel staff said contact Hotels.com for refund. Hotels.com said cuz I checked out & to call the hotel. 2 days later I was offer a $75 refund after spending $420 for a hotel room I wasn't able to sleep in. HORRIBLE
Stayed 2 nights in Aug 2024

8/10 Good

Skylar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

10/10 Excellent

GINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jul 2024

8/10 Good

Greg R

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the water pressure in the shower was practically non existant.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite staff courteous convenience of the location. Breakfast was delicious and the warm cookies were great.
Stayed 4 nights in Jul 2024

10/10 Excellent

SANDRA

Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay every time
Stayed 1 night in Jul 2024

8/10 Good

Don

Close to turnpike.
Stayed 1 night in Jul 2024

10/10 Excellent

Aoife

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facility.
Stayed 2 nights in Jul 2024

8/10 Good

Kyle, torrington

Stayed 1 night in Jul 2024

6/10 Okay

Annie

Traveled with family
Liked: Staff & service, room comfort
The staff at the front desk were super nice. The hallways and exercise room were really hot and the water dispenser was empty and never refilled. The accommodations were decent for the price but just seems outdated.
Stayed 2 nights in Jul 2024

8/10 Good

Juanita

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Looks run down
Stayed 1 night in Jul 2024