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Hilton Garden Inn Worcester

3.0 star property

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Photo gallery for Hilton Garden Inn Worcester

Exterior
Lobby
Indoor pool
Two Queen beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪4 min walk‬
  • Union Station
    ‪12 min walk‬
  • Worcester Polytechnic Institute
    ‪13 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪20 min drive‬

Room options

View all photos for Two Queen beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Two Queen beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One King Bed, with Bathtub, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed evolution

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One king bed evolution

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is $165
per night
$189 total
includes taxes & fees
Apr 28 - Apr 29
Hampton Inn & Suites Worcester

About this property

Hilton Garden Inn Worcester

3-star hotel in Worcester Central Business District
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Worcester provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hilton Garden Inn Worcester is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Worcester
Hilton Garden Inn Worcester
Worcester Hilton Garden Inn
Hilton Garden Hotel Worcester
Hilton Worcester
Hilton Garden Inn Worcester Hotel
Hilton Worcester
Worcester Hilton Garden Inn
Hilton Worcester Worcester
Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

laurie

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked the wrong day, and the amazing staff fixed it for me so that there at 12:30am, I didn’t have to find another hotel. Amazing staff! I was so grateful. But regarding the Hilton: They charge $2 for bottles of water in the rooms! Like an old-time minibar. The rooms had a desk, but no Bible, no writing paper, no parking space at check-in, and parking only across the street. Otherwise the stay was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Fawn

Liked: Staff & service, room comfort
Comfortable and convenient
Perfect location to go to the Free Play arcade, DCU center, Restaurants, Bars, Breweries, etc Hotel itself is updated, Reception is very friendly, all the necessary Amenities were provided. Hotel could use some deep cleaning. Toilet needs replacing as the inside is gray and has permanet wear marks. toilet counter was not cleaned as it had water and toothpaste marks on it. carpet in bedroom was not vacumned.
Stayed 1 night in Jan 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Night
I really enjoyed this hotel- simple, clean and comfortable. Friendly staff and UNO’s was convenient for dinner with a coupon from the front desk. Would stay here again!
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

8/10 Good

Tamara

Stayed 1 night in Dec 2024

10/10 Excellent

Nico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaime

Stayed 4 nights in Dec 2024

10/10 Excellent

Ernesto

Stayed 2 nights in Nov 2024

10/10 Excellent

MANOJ KUMAR

Stayed 1 night in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great staff and close to the railer arena.
Stayed 4 nights in Dec 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marisssa

Stayed 1 night in Nov 2024

4/10 Poor

Rikki

Business traveler, Traveled with family
Disliked: Staff & service, room comfort
Dissapointing
It just was awful from jump. I arrived early with kids they wanted to charge me 50 to come in early, which they didn’t thankfully but they didn’t specify about parking until I was already there and I had two kids under 4 and they put me on a. Second floor after I requested bottom because of the walk with the kids and parking. The. Restaurant was terrible they refuse to honor my free appetizer and then the food was awful And I never even got the breadstick with my pasta. Also never got towels the housekeeper didn’t speak English and couldn’t understand me and I needed new towels and I overslept this morning and rushed out for Checkout because there’s no damn alarm Clock there . So yes it wasn’t a pleasant seat and the hot tub barely works. Oh not to mention the mattresses were so uncomfortable all springs time for some new ones.
Stayed 2 nights in Dec 2024

4/10 Poor

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I had stayed at this property due to the convenience to the DCU center. There was a systems issue from the moment I tried to check in, and many people were unable to check in for about 45 minutes. During this time, no coffee was available in the lobby as it was supposed to be. I was told during this time by a staff member that I could have a late check out the following day (until 1pm) without a fee. I appreciated this due to the inconvenience and check in wait time. By the time I was able to check in (having to wait on line once again), they would not honor this request. This experience just left such a bad taste in my mouth that this one simple thing that the hotel could do within their power to make up for the inconvenience, they chose not to do in the end, even after I was told I could do this. I even called Hilton and they told me this should not be an issue, but when it came down to it, the hotel told me,"it's up to us, not corporate" and didn't do the right thing. I would not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hugh

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
Their computer system was down so everyone had to wait in a super long line to check in and was checked in late. The hotel should have a business continuity plan for when this happens, but they explained they do not have one, so everyone just had to wait in the lobby. Finally got checked in and bed is all lumpy and hard, not comfortable at all. They need to invest in new mattresses. Room smelled like stale cigarettes even though they told us the room is non smoking - I don’t believe that at all. We also didn’t get any sleep because a main door located just outside our room was constantly being open and slammed shut throughout the night. This was the most disappointing experience we have ever had with a Hilton garden. We will be sure to never stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauralee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay very convenient close to everything and quiet
Stayed 1 night in Dec 2024