Extended Stay America Suites Boston Westborough Connector Rd

2.5 star property

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Photo gallery for Extended Stay America Suites Boston Westborough Connector Rd

Lobby
Property amenity
Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
19 Connector Rd, Westborough, MA, 01581
  • Lake Chauncy Public Beach
    ‪2 min drive‬
  • Apex Entertainment Center
    ‪7 min drive‬
  • New England Sports Center
    ‪9 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪44 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Extended Stay America Suites Boston Westborough Connector Rd

Westborough hotel with in-room kitchens
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Westborough Connector Rd offers 92 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

Extended Stay America Suites Boston Westborough Connector Rd is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003433280
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Boston Hotel Westborough
Extended Stay America Boston Westborough
Extended Stay America Westborough
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
Extended Stay America Boston Westborough Hotel
Extended Stay America Boston Westborough Connector Road

Extended Stay America Suites Boston Westborough Connector Rd Reviews

Reviews

6.0
Rating 10 - Excellent. 120 out of 673 reviews
Rating 8 - Good. 132 out of 673 reviews
Rating 6 - Okay. 141 out of 673 reviews
Rating 4 - Poor. 122 out of 673 reviews
Rating 2 - Terrible. 158 out of 673 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor, Worcester

Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs. Stay away.

The front desk person was very friendly and accomodating. Within minutes of checking in there was a bed bug on our shower curtain. I along with the group I was with immediately left and asked for a full refund. She wrote down the room numbers and said she would take care of it. Many of the group were told they wouldn’t receive a refund because they couldn’t find bed bug evidence. Well I had at least one bug on my shower curtain, and I have pictures. And I am still waiting on my refund. The room was also not very clean. Trash under the bed, front of the refrigerator was filthy, and crumbs still on the counter.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dawn

Stayed 1 night in Mar 2025

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!!!

We were part of a group that had several families that all booked at this hotel and ultimately all left due to the disgusting condition of the rooms. Two other rooms found bed bugs in the room, our room was not clean, trash under the bed, stains on the sheets, grimy and gross shower/tub, refrigerator was gross on the outside, the room smelled terrible, and I just did not feel comfortable staying here so we made other accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor, East Brunswick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to hotel, right off highway. Friendly staff.
Stayed 1 night in Mar 2025

2/10 Terrible

Kacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were dirty, the bathroom was filthy and missing pieces of the vanity and the wall. The door didn’t open properly or shut all the way. The remote didn’t work or connect to the tv. One of the drawers smelled of weed and the bedside table drawer was dirty with an empty wrapper inside
Stayed 1 night in Mar 2025

2/10 Terrible

Meghan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbugs!!

There was bedbugs in some of our co-cheerleaders rooms so we refused to stay there. They are still staying they will charge us anyway
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor, Worcester

Liked: Staff & service
Hotel is fine just not much in the area walking distance
Stayed 2 nights in Mar 2025

6/10 Okay

Annie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

2 stars

The pictures speak louder than world . The carpet had stain and the bed skirt as well,the fridge door was dirty and the window on the garbage container full of old mattress and furniture did not help .
Stayed 1 night in Mar 2025

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible and disgusting rooms
Stayed 1 night in Feb 2025

2/10 Terrible

Jean, stow

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Waited at front desk No receptionist. Cleaning person checked me in(who was super nice ). Bathroom falling apart. Remote for TV didn’t work. Will never use extended stay America again
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Staff are great rooms are average not much around walking distance but my stay was over all relaxing and comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Not much for food options just Owen olearys within walking distance if your without a car like i was there are delivery places just limited unless you love pizza every night! Hotel over all is what its used for a warm place to sleep great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
Over all a very affordable welcoming hotel I will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Staff & service
The staff here are like none I have encountered before! Super friendly welcoming easy to approach always willing to help as annoying as we get as guests they sure do a great job!
Stayed 1 night in Feb 2025

8/10 Good

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Susan

Easy overnight stay to attend class in local area
Stayed 1 night in Feb 2025

4/10 Poor

Marilou

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so run-down & not maintained at all. The fridge is so old & rusty, you’d be scared to put food inside. The toilet sink is clogged, the toilet paper holder is missing, the shower curtain smells bad. The supposed to be bagged breakfast is just muffins & health bar. I regret booking in this hotel.
Stayed 1 night in Feb 2025

8/10 Good

OLAYINKA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Appreciate the Comfortable Beds

We stayed for just one night after a long night of driving. I had to wait a while for someone to come to the front desk, but once I read that I could dial zero, the Assistant General Manager was there in a few minutes and she was wonderful! Check-in was a breeze. Her customer service was great and she was very kind. Also, the bed was super comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ayoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 2 nights in Feb 2025

6/10 Okay

Joseph

Stayed 1 night in Jan 2025