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DoubleTree by Hilton Hotel Boston - Westborough

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Boston - Westborough

Exterior
Indoor pool
Exterior
Pillowtop beds, in-room safe, desk, iron/ironing board
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
5400 Computer Dr, Westborough, MA, 01581
  • Lake Chauncy Public Beach
    4 min drive
  • Westborough Country Club
    7 min drive
  • Apex Entertainment Center
    11 min drive
  • Marlborough, MA (MXG)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds (Shower Only)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Bathtub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Shower Only)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Shower Only)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Boston/Marlborough

Pool
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (875)
The price is $122
per night
$136 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Garden Inn Boston/Marlborough

About this property

DoubleTree by Hilton Hotel Boston - Westborough

4-star Westborough hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
DoubleTree by Hilton Hotel Boston - Westborough offers 225 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Westborough hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Boston - Westborough features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11000 square feet (990 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Hotel Boston - Westborough is a smoke-free property.

Regatta Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Regatta Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008343280
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Westborough
DoubleTree Boston Westborough
DoubleTree Boston Westborough Hotel
DoubleTree Hilton Westborough
DoubleTree Westborough
DoubleTree Westborough Boston
Hilton DoubleTree Westborough
Hilton Westborough
Westborough DoubleTree
Westborough DoubleTree Hotel
DoubleTree Hilton Hotel Boston Westborough
DoubleTree Hilton Boston Westborough
DoubleTree by Hilton Hotel Boston - Westborough Hotel
DoubleTree by Hilton Hotel Boston - Westborough Westborough

DoubleTree by Hilton Hotel Boston - Westborough Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1045 reviews" "
Rating 8 - Good. 309 out of 1045 reviews" "
Rating 6 - Okay. 98 out of 1045 reviews" "
Rating 4 - Poor. 58 out of 1045 reviews" "
Rating 2 - Terrible. 32 out of 1045 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby undergoing renovation, no automatic doors or staff to help move luggage in or out of hotel, room smelled of offensive male cologne, thermostat/AC alternated between freezing and shutting off; staff were friendly and as helpful as they could be.
Stayed 1 night in Aug 2024

10/10 Excellent

laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to a lobby that was almost completely under construction with the staff that was less than congenial. I have to say it was one of my least pleasant overnight experiences in a hotel when I informed them I should like an extra coffee for the morning. They said “no!” Not “I’m sorry, no” or “we have complementary coffee in the lobby. “. That will be my last double tree by Hilton
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely go back
We stayed for two nights and loved it. The beds are comfortable. The air conditioning works great and they have full sized shampoo, conditioner, soap and lotion bottles so there is plenty for everyone stay. We stayed in two of their newest rooms.
Stayed 2 nights in Aug 2024

6/10 Okay

Chloe, Bedford

Traveled with family
Disliked: Property conditions & facilities
Average hotel. Not sure how it is 4 stars. Bathroom was super small and the hotel is undergoing renovations so lobby looks in complete disarray. Staff were not particularly welcoming - however the man who checked us in was pleasant it was more to do with staff not saying hello each time we came into lobby area.. Bit of a shame and felt like a low point of my vacation.
Stayed 2 nights in Aug 2024

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in the midst of renovations
Place was being demolished while staying there. Room was small and not great. No lobby as it was all being renovated so no food but it was still expensive.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Guodong

Traveled with family
The hotel main lobby was under renovation when we stayed. Food was good though. The room was quite noisy from the hvac.
Stayed 2 nights in Aug 2024

6/10 Okay

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is currently under construction. No notice online before booking. No restaurant or real bar available. Aesthetically unpleasant atm.
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had to switch rooms because the first room I was in had a filthy washroom. I hadn't noticed until I'd unpacked. The second room was not much better. And there was a massive leak in the washroom ceiling that made the toilet and surrounding floor soaking wet. No one was overly concerned, though they took note. No rooms to move me to, and I was there for two concerts, no time to deal with room stuff.
Stayed 4 nights in Aug 2024

2/10 Terrible

Gary

Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is in the middle of renovations
The stay was okay and the room was very nice, but wish the website had indicated that there is massive renovations going on there and the services were limited, including the restaurants. I would have picked a different hotel has I known in advance.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Construction happening in the facility at the moment which took away from the overall experience BUT the room was very clean, comfortable and nice. Smelt fresh too!
Stayed 1 night in Jul 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Sheng

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Customer Service!
Tonight (7/23) was the worst hotel experience I've ever had. My family checked in late, finding the lobby under construction. Our room on the second floor had a strong odor from renovations, triggering a family member's asthma. The front desk staff was indifferent and unhelpful. I contacted Expedia, who tried to reach the hotel, but the manager was unavailable. We decided to check out without a resolution or refund and booked another hotel nearby around 11:16 PM. By 11 AM on 7/24, after 12 hours and 90 minutes on the phone with Hotels.com, the hotel was still assessing the situation. At 8:13 PM, the manager was still unavailable. Hotels.com advised calling between 8-9 AM on 7/25. By 8 AM on 7/25, I left a voicemail for the Assistant General Manager. By 6 PM, still no response. Hotels.com informed me that DoubleTree denied the refund, but Hotels.com provided compensation. While I appreciate Hotels.com's efforts, I strongly advise against staying at this DoubleTree. This was my worst experience as a loyal Hilton customer.
Stayed 1 night in Jul 2024

2/10 Terrible

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is being renovated, and the rooms that are finished are very, very nice. The lobby still isn’t done, but they were very accommodating and we got checked in very easily.
Stayed 1 night in Jul 2024

4/10 Poor

Bethany

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Have stayed here multiple times and would continue to if it weren’t for this experience which was a nightmare beginning to end. The entire hotel was in shambles due to renovations which could have been manageable if only it did not affect the quality of the stay and hospitality which was certainly compromised under these circumstances. I was notified on the Hilton Honors app that my room was ready so I headed over to check in for them to tell me it wasn’t ready yet and to come back in half an hour. I returned an hour later for them to tell me that it still wasn’t ready, housekeeping is behind. I was surprised, but agreed to wait. Not a minute later and the room was somehow suddenly ready. When I got to the room and looked around the bathroom was in deplorable condition, the sink was dirty and there was poop splattered all over the toilet. I called the front desk to let them know (this was about a minute after I got up to the room maybe 4:05PM) and they said they were fully booked and they didn’t have any other rooms to offer me but they would send someone up to clean it. By 8 still no one had come to clean it so I left and called the front desk again to let them know I’d be leaving and they could call me once the room was cleaned - I got a voicemail at about 9:30 that it was ready but by that time I had made other arrangements. Really disappointed with this experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Malinda

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been completely redone. The rooms are very good BUT the windows do not open and there is no fresh air. The air conditioning is cold but stale. I will not be returning.
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under construction and did not disclose this when booking. There is construction equipment all over the makeshift lobby. The staff doesn’t care about the customer. The hotel is dirty and there is a strong smell of weed. Not a place to bring your family. The staff should be embarrassed at the condition. I would not recommend staying here. I am looking for a new hotel.
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee not good
Love the hotel, but the coffee in the front lobby is some of the worst I have ever tasted…and I have stayed in a lot of good and bad hotels around the USA and around the world. All else was really nice!
Stayed 1 night in Jun 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubletree Westboro
Room was clean and quiet. Food was great for brunch and the service staff was very friendly! Check in and check out went smoothly.
Stayed 1 night in Jun 2024