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SureStay Plus by Best Western Woodbury Inn

2.5 star property

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Photo gallery for SureStay Plus by Best Western Woodbury Inn

Exterior
Fridge, microwave, coffee/tea maker
Lobby
Room amenity
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
7940 Jericho Tpke, Woodbury, NY, 11797
  • Oyster Bay Golf Course
    ‪17 min walk‬
  • Oheka Castle
    ‪4 min drive‬
  • Paramount Theater
    ‪10 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator

Standard Room, 1 Double Bed, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Room amenity

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Plus by Best Western Woodbury Inn

Woodbury hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Change of towels is available on request.
SureStay Plus by Best Western Woodbury Inn offers 54 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Woodbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

SureStay Plus by Best Western Woodbury Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night (maximum USD 0.00 per stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per accommodation, per night (maximum USD 0.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Woodbury
Best Western Woodbury Inn
Woodbury Best Western
Woodbury Inn
Best Western Woodbury Hotel Woodbury
Best Western Woodbury Inn
Surestay Plus By Best Woodbury
SureStay Plus by Best Western Woodbury Inn Hotel
SureStay Plus by Best Western Woodbury Inn Woodbury
SureStay Plus by Best Western Woodbury Inn Hotel Woodbury

SureStay Plus by Best Western Woodbury Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 127 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

JULIANA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the breakfast was good!We arrived to check in at 10pm. The guy at reception was not receptive, he seemed to be sleeping, he was only wearing socks, not very professional. I didn't have a hairdryer in the room, I called reception, after 35 minutes we waited, we had to go look for a hairdryer..
Stayed 2 nights in Jan 2025

4/10 Poor

Annette, Monroe

Traveled with pets, Traveled with family
I rented 3 rooms and used my key cash for 2 of them. Rm 1..toilet bowl was clogged I unclogged,phone not Rm 2 TV did not work, phone did not work Rm 3 stained towels, painting over bed fell, shower handle loose No maintenance on duty
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Everything was great from check-in to check-out
Stayed 2 nights in Jan 2025

2/10 Terrible

Dior

Traveled with family and small children
Disliked: Staff & service
I was disappointed with the overall experience, apart from Joy and Erica the staff at the front desk were unhelpful and seemed unfriendly, unprofessional, not welcoming, they feel bored by my questions and didn’t want to help. They always acted as if they were tired and I was bothering them with my questions , the manager was extremely rude, arrogant and lack management skills. He was unhelpful and uninterested in addressing my concerns about my invoices! My contactless hotel room door card/key was always faulty and the TV remote control never works properly leading me to always get out of the room to go at the front desk for help even at relaxation time with my child. The staff was never happy to get the card/key changed and they were acting as if it was my fault if the card was not working in the first place. There was also an African-American male staff that never smiled or want to answer any questions he was always grumpy, extremely nonchalant/sleepy and when I ask him about my invoice, he directed me back to the manager knowing that he could’ve simply helped me himself. They whole staff are not kids friendly as they always have a weird look directed to my son when he was walking around in the lobby area under my supervision of course! My hotel room was clean. Housekeeper was done every day, including weekends. Free breakfast was ok!
Stayed 7 nights in Dec 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this hotel. It was quiet, the room was comfortable, etc. there are great food options nearby the pizza place across the street is awesome. I do wish they turned on the heat in the room before I checked in it was really cold in there when I checked in. The door to the room can use some adjustment because you really have to press it closed for it to be fully shut.
Stayed 1 night in Jan 2025

8/10 Good

Dan

Liked: Staff & service, room comfort

Good value, older property

Good value. Not up to typical Best Western standards but also less expensive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jan 2025

8/10 Good

george c

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

David

Business traveler
Liked: Room comfort
It was average. Too expensive for the place it is
Stayed 2 nights in Jan 2025

8/10 Good

Arash

Stayed 13 nights in Dec 2024

6/10 Okay

Chloe

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Hepburn

Liked: Cleanliness, amenities
nice
Stayed 4 nights in Dec 2024

8/10 Good

David, Jamaica

Stayed 1 night in Dec 2024

2/10 Terrible

Lissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Run down hotel

We arrived and our room was absolutely filthy. There were dried food on the counter, handprints on the doors, dirt on the walls. The room has been sprayed with some very strong air freshener that was making all of our eyes water. The door was very loose so even locked it didn't feel safe. There was very little light so it was dark and unsafe near our door. We were supposed to stay 2 nights but only stayed one.
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Shompa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room is good, stuff come so early to clean the room.
Stayed 3 nights in Dec 2024

6/10 Okay

Khaleel

Stayed 2 nights in Dec 2024

8/10 Good

george c

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Diego

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Clean, safe and well located.
Stayed 2 nights in Sep 2024

10/10 Excellent

denise

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay for us and our fur baby. Convenient, moderately priced coupled with very accomodating staff. Its a go to for us when we visit family on Long Island .
Stayed 3 nights in Dec 2024

4/10 Poor

Jose

Traveled with group
Disliked: Staff & service, amenities
This is posted as a hotel but it is a Motel. Same price like a hotel. Takes at least 2 hour to commute to Manhattan in public transportation (train and metro). It is not convenience to any of the 2 airports it take about 2 hour to go to the airport.
Stayed 1 night in Dec 2024

4/10 Poor

timothy

Business traveler
Disliked: Property conditions & facilities
Hotel was older breakfast was good enough overall was ok
Stayed 4 nights in Dec 2024

4/10 Poor

Nazli

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the water temperature of the shower was hard to regulate--scalding hot or very cold. One night I had to wait a few hours to get any hot water. the towels were not clean, I found a mosquito on one the drain was coming loose and the gluey part was gross with junk adhering to it. dingy rug. the front desk staff at check in are unfriendly but relatively cheap price. it had the atmosphere of the type of motel you see on TV shows where people on the lam hide out
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Stayed 3 nights in Nov 2024

10/10 Excellent

frank reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024