2/10 Terrible
Ted
Sep 28, 2024
Liked: Cleanliness
Disliked: Staff & service
Hotel are crooks
Do not stay at this hotel. I was in town for a nearby line dance event. My expensive dancing shoes were taken from my room. I have been in communication with the hotel and continually gotten the run around. The first couple days, the manager is out to lunch or he’ll be here later. Then on he’s on vacation. I finally got an email. He said he was on vacation but he was reviewing videotapes in the hall in a 6 hour period to see who went in room. Last response was he was 1/2 way done and would be done next day. Emailed a couple times after and no response. Called the hotel again and oh he’s out and will be in after 9. Call after 9 and of course, he is still not there. All of this was over 10 days. Ridiculous to treat paying customer like this. Seems like hotel is protecting who stole my shoes. Either staff took them or they had the door open when cleaning and someone else stole them. I want justice but I am being blown off instead. If you have the misfortune of staying here, keep your valuables in your car!
Ted
Stayed 1 night in Sep 2024