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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Private kitchen | Coffee/tea maker
Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Indoor pool, seasonal outdoor pool, lifeguards on site

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Pool
  • Parking included
  • Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Trappers Turn Golf Course
    15 min walk
  • Wisconsin Deer Park
    2 min drive
  • Wizard Quest
    2 min drive

Room options

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room, Multiple Beds

  • 395 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Apartment, Kitchen

  • 676 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchenette

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 1065 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3-star Wisconsin Dells hotel close to Top Secret
This smoke-free hotel features an indoor pool, a lazy river, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk, and a TV in a common area are onsite. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

In addition to a seasonal outdoor pool and a children's pool, Polynesian Hotel & Suites Wisconsin Dells/Lake Delton provides a lazy river and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a television in a common area and an elevator. Complimentary self parking is available on site.

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 127 out of 543 reviews" "
Rating 8 - Good. 76 out of 543 reviews" "
Rating 6 - Okay. 110 out of 543 reviews" "
Rating 4 - Poor. 93 out of 543 reviews" "
Rating 2 - Terrible. 137 out of 543 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

oscar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
First room we got the patio door was wide open with no screen door attached, glass all over the floor and on patio. Door would not close so I walked to the front desk and was told maintenance was coming to fix it after an hour of waiting I walked back to front desk and the had every excuse so they offered to give me another room so I agreed. Next room we opened the door and it smelled t like they just sprayed bug spray in the room , the sheets we so filthy and the shower had not been cleaned in years the phone didn’t work and this room the window didn’t close all the way. At this point I called around and got a new room somewhere else. The pictures are all false advertising the hotel is terrible and the pools were closed and the hot tub water was nasty. Never again for me
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues with our keys unlocking our door, had to have housekeeping open it for us, which she spoke broken English, our bathroom door had a hole in the wall. We would call the front desk, and no one would answer the phone. That happened 3 times, could not find any working ice machines. I would not recommend that place to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

Marisa

Good
Stayed 2 nights in Aug 2024

4/10 Poor

Becky

Disliked: Property conditions & facilities
The listing made it appear as though there were Noah's ark tickets including in stay and there was not. The out door pool/lazy river was filled in with cement. Pool closed at 9. Not worth staying off the main strip.
Stayed 1 night in Aug 2024

6/10 Okay

Lucy

Traveled with group
Liked: Cleanliness
Property is showing it's age. Lobby was bare and vacant when we arrived. No TV and No house phone in one of two rooms I had booked. Not sure why so VERY few were using the pool and pool area.
Stayed 1 night in Aug 2024

6/10 Okay

Angelica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Jacuzzi smelled of algae and the bubbles only came through about 4 holes, the rest were not working.
Stayed 3 nights in Aug 2024

4/10 Poor

Sandy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to have our room re-cleaned. Charged a resort fee for a crummy indoor water park. Bad bad bad!
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Traveled with family and small children
Disliked: Cleanliness
The hot tub didn’t work. The beds were very uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Stella

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Katelin

Stayed 1 night in Aug 2024

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Will not book here again
The room was nice other than the freezer still having food inside. The elevator broke so couldn't be used to get to the floor my room was on. No packages available. Waterpark IRL didn't match their website. Pool did not open til 3 or 4 so could not use before we left.
Stayed 1 night in Aug 2024

4/10 Poor

Devon

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a decent hotel to crash in. But not all of our amenities worked.
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Britton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is pretty dirty, elevators are dirty, rooms are clean though. Super noisy, can hear all neighbors at all hours. WiFi isn’t strong enough to use the Roku tv. It’s pretty outdated.
Stayed 3 nights in Aug 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Alexander

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very clean nice suite but the pool hours are stupid and one of the pool areas was used as storage entirely
Stayed 1 night in Aug 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasnt open one night because of a staffing shortage
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beth, Mayville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ajolisse

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would like to return!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jane

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had hair all over, the coffee left for me to make was for a Keurig but the room had a 12 cup coffee pot in it with no filters, cream, or sugar. My sister also rented a room, her room had feces on the bathroom wall along with hair every where. The pool was closed for a private event when we arrived this was extremely upsetting to our children, the morning when the pools did open they only had one out door pool going for about 2 hours, the bigger better looking pool has green water in it and if is roped off. The inner pool is not really much of a pool if you are looking to swim do not come here.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t be back.
I had to give the overall a 1 star because they did not have hot water, not even warm water. We would not have stayed if we knew prior. There is no way to contact the hotel because they don’t answer phones and you’re unable to leave a message. When I walked in to ask questions regarding check in and the pool, no one was there working. There was another guest confused as well at the counter and had same issue with not being able to contact hotel. There was a huge part of the outsize swim area shut down and dirty. The restaurant/bar I remember from years ago was also shut down. The hours were confusing for the pool as they said we could start swimming the day of check in only a half hour before we checked in at 4. Someone was getting pulled over /arrested in parking lot outside our hotel room window.
Stayed 1 night in Aug 2024

2/10 Terrible

Jordan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never would stay there again
Water in the water park indoor was freezing cold like ice water , we had no internet even though we were suppose to have it but it said the connection was to poor so we couldn’t even watch Netflix, stair well smelled like pee , out door water park was on but not open so it was just a tease for the kids and are room was plain nothing on the walls and the microwave was just sitting on top of the fridge
Stayed 2 nights in Aug 2024